So I have a story to tell about my meeting tonight about the latest promo that howie pulled out of his **** in a fit of ihopethisactuallyworksthistimeitis.
We joked, I laughed during most of the business conduct section, because it was so **** retarded. And we all made jokes about sexual harassment.
Via tastes like complete ****, and I wouldn't recommend it for someone's dog, much less a person, unless I didn't like the person of course.
Anyway, when my SM was announcing the breakfast pairings, he explained to us that while the customer can upgrade to a larger drink size for a bit more, and can add shots/syrup/breve/heavy cream etc. for a bit more, they cannot change the food item, they simply will not be allowed, period. My SM said that the customers might be mad when they learn this because they are used to getting whatever they want, but in this case we CANNOT Just say yes, period. I said it would feel really good, out loud in front of everyone, to be able to tell them no, that it was going to be awesome.
So if the customer wants to change out one of the four sandwiches that can come with the coffee pairing and get a wrap or piadini instead, we tell them no, if they want to get a different pastry than the reduced fat coffee cake with their latte, we can simply tell them no, in fact, we HAVE TO.
My friends, this is going to be AWESOME. For the first time in a long time we will be able to tell these **** spoiled brats that no, they **** can't have whatever the **** they want, and they have to **** shut their spoiled **** up and just accept it. And the beauty is, no matter how much they complain to the SM/DM/RDO w/e, they will not be coddled, or given their way, or given recovery coupons. **** THEM.
I am looking forward to putting the brats who made my life hell in their places, where they belong.