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1. Starclux
   

   Member
   

   Internets:50

    

   "Does a frappachino have ice in it?"
   Does a dog crap?

   "Can I have a cold hot chocolate?"
   I was asked this just two days ago, no joke.

   "What's in your iced coffee?"
   Ice and coffee. Or, at least that's what they want you to think. (There's actually kittens in there too, and maybe some urine.)

   "I want tea."
   Me: (Customer Service says that I should automatically know what they want, or maybe start rambling on about which teas they have to choose from. But then again, is it really so hard for them to look at the damn menu?)

   "Do you have any sandwiches?"
   Considering that we don't have sandwiches listed on the menu, or displayed ANYWHERE within the store I would tink they could take a look and find out themselves. I don't know what's going on with other starbucks, but this question in my case is ridiculous.

   "Which drink has the least amount of calories?"
   Obvousely you're not too worried about your weight or calorie intake considering you came to starbucks of all places, which is well-known for its fatty drinks.

   And beside these questions, some other random customer moments:
   Two customers order a mocha frap and a caramel frap. They pay for their drinks, take their drink and come back. "This doesn't taste right. It tastes like coffee."
   (Me: You're kidding me, right?)
   Shift-supervisor: "It's supposed to tastelike coffee! :D"
   Customer: "No, it tastes wrong. It's just.. it just doesn't taste right."

   My supervisor gives them this deranged psycho-smile and just says "OKAY I'LL REMAKE IT!" in the shrillest voice she can manage. The customer whispered "I'm sorry please don't spit in my drink!"

   LOL.

   Or customers who change their mind after you're about half-way making their drink.
   "Please don't have a cow, but could you make it soy? Sorry!"

   Or this one woman who came in and ordered a drink. She tried to order it so she wouldn't have to pay extra money for the "special holiday syrup", and even carefully explained this to an exasperated barista who tried to explain that what she was asking for was the gingerbread latte, instead of calling it something else with the syrup added in. It was just odd, and funny. Kudos to the woman to try to save some money, but still.. lol.

   Or, there was a guy who made me re-make his cappucino four times because it tasted "bitter". One of my "cheerleader" co-workers insisted that I let the shots die. Like hell I did. Finally after the fourth time he asks

   "What's in a cappuchino?"
   [Foam+steamed milk+espress]

   "Oh! No wonder it's so bitter. Could you put some vanilla syrup in it?"

   I just thought I'd like to share those wonderful moments along with my internal dialogue.

   Posted 5 years ago #

2. sbuxhater
   

   Member
   

   Internets:78

    

   i completely understand your rant... we must have some of the same customers. my only thought when serving some of these morons is for the love gawd how is it possible to have so many a**holes coming into one freaking sbux! i swear sometimes my store is a moron magnet.

   for the most part i truly don't mind answering questions to ppl who do not know what is in the drinks before they order them. it bothers me to answer their questions after the drink is made and they are in full swing **** mode about why their drink tastes bad or bitter. it puzzles me how ppl can be so stupid.

   like the cold hot chocolate ... ummm .... hello moron... that would be chocolate milk!

   Posted 5 years ago #

3. parrotheadkrm
   

   Moderator
   

   Internets:1,032

    

   "This doesn't taste right. It tastes like coffee."

   You've really been asked that? Thats funny, I've never had anything from Starbucks that accually tasted like coffee. Intreasting.

   Posted 5 years ago #
   Secret

4. beancounter
   

   Member
   

   Internets:11

    

   umm..I think I know where the "cold hot chocolate" thing may be coming from. As the owner/operator of an independant coffee house, I get a lot of free samples from different companies, and awhile back I got sample packets of something called "Frozen Hot Chocolate". I think it was from Big Train Coffee Co. Imagine the taste of hot cocoa as a Slushee! Typical package mix stuff: lots of sugar, thickeners, flavorings and chemical crap. Now the chains may not be selling anything like this, but people who ask for it may have gotten it at an indie shop.

   Posted 5 years ago #

5. RK971
   

   Member
   

   Internets:8

    

   I don't think it's strange for a customer to ask questions about a product they're not familiar with. When you go into a restraunt for the first time, don't you like to know what exactly you're ordering?

   A lot of people haven't heard of a frappuccino before, or have heard Starbucks carries tea but aren't aware of what kind. And only so much can fit on menu boards, so how does it hurt to ask if you carry something that's not up there?

   And I've got to ask, why did you wait until after you made the cappuccino four times before telling the guy what's in it?

   Posted 5 years ago #

6. random
   

   Member
   

   Internets:6

    

   I love this post..it is so good... As a customer myself...I cannot get over the way some other customers are... I think you should know at least something about the product before you go in and order it....I think it is plain rude for them to ask about the drinks while they're being made, or worse yet, after they're made. I give you credit for dealing with all that.

   Posted 5 years ago #

7. parrotheadkrm
   

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   Internets:1,032

    

   I hate those people, normally a group of soccer moms or something, that are standing in the line, for like 10 minutes or more, gabbing about the most recent issue of People Magazine. When they finally get to the counter, they have NO idea what they want. They will stand there like they have never been to Starbucks, when you know its probably their 3rd trip of the day there, and they stand there, reading the menu like a novel and saying over and over again, " O man, what do I want, what do I want?" How about a friggin clue lady, that damn menu board has been in front of you for the last 10 freakin minutes, and hasn't change a bit sonce the last 400 times you were here!!!!!!! Multi task sweet heart!!!

   Posted 5 years ago #

8. kittons
   

   Member
   

   Internets:1

    

   look...i TOTALLY understand the frustration with people who are just idiots or really cheap or inconsiderate ****, but some of these examples you mentioned are totally understandable. if someone doesn't like a drink, yeah it might be a pain in the **** to remake it but that's your job. you're paid for that. deal.

   Posted 5 years ago #

9. parrotheadkrm
   

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   Internets:1,032

    

   I can understand where they are coming from. I used to work at a restaurant. I was a waiter there for awhile, and once I had someone ask if they could return their bowl of Lobster Stew. I asked if everything was ok with it. He said yes, he just didn't like it. So I asked again, just make sure, that there was nothing wrong with it, or was it something different then he was expecting, and he said to me, and I quote "Well, I don't really care for lobster, but the lobster stew sounded really good" Now, that kind of behavior is stupid, the dude didn't like lobster, but thought the lobster stew sounded good? It’s retarded. I can see why remaking a drink once and a while can be frustrating.

   Posted 5 years ago #

10. atomiczx2
    

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    Internets:94

     

    they only serve sandwhiches in big cities (mostly). A true Starbucks store does not carry sandwhiches. Starbucks is is good place to work for. They are growing fast so might as well have a piece of the pie. Right now im a manager, pretty soon Ill be a district manager, then who knows?

    Posted 5 years ago #

11. parrotheadkrm
    

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    Internets:1,032

     

    atomiczx2, I give up trying to argue with, I still just want to know, if Starbucks is so great, why the hell do you keep coming on here? Please, give it up, your not convincing us of anything, we aren't you, so why bother? Go start up i_have_a_hard_on_for_starbucks.com or something, but please, its getting old.

    Posted 5 years ago #

12. wageSlave
    

    Member
    

    Internets:139

     

    Ugh, atomiczx2, I can't believe you really think anyone here believes your lies. Allow me to quote a post from you that was on another thread a month or so ago:

    Well here I am back again. about 2 months ago, here i was saying how great Starbucks is and all. Now im back saying Starbucks is still great and all. But our new SM Sucks. Shes fat and lazy, commands evey one around like shes a drill seargent, and out of those almost two years that Ive been there I have never gotten a Corrective Action Form. Well guess what yesterday I come in and get one. Really made my day feel low. I was in for the management position, I got chosen. Ive had a pretty bad past life with crime, now Im all fixed up. They ran my back ground check in which I told them it wouldnt be pretty, but they insisted, once they found my back ground check to come back dirty, they told everyone in the store of my past. Now they tell me they cant make me a shift due to corporates choice. So now what? If they cant make me a shift.? So there is no point in staying right?

    A while later you said someone went to bat for you, and you made shift supervisor, in spite of your being a criminal, apparently. Now you are claiming to be a store manager? Seriously why do you bother with that crap, cause 1.We are not stupid here, we know you don't go from barista who can't pass a background check to store manager in one month. It takes longer to go through the battery of interviews to get into the assistant store manager program, where you spend at least a year training to be a store manager. and 2. Absolutely no one on this site is impressed by a store manager, in fact quite the opposite. Most of us think of SMs as corporate tools! The whole time I worked for starbucks, my manager was such a total jack-****, always telling me one thing and doing another. I hated that guy!
    So I guess I am just not sure what you think you are trying to accomplish here. I expect in your next post you will tell us that you are the president of the company, then you are emperor of the northern hemisphere, then you will be king of the solar system...and who knows from there?

    Posted 5 years ago #

13. parrotheadkrm
    

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    Internets:1,032

     

    wageSlave, he can't be emperor of the northern hemisphere, that is the very postion I hold, so if he says he is, we will know he is full of ****!

    Posted 5 years ago #

14. atomiczx2
    

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    Internets:94

     

    HAHA Parrothead and Wage slave are the only two idiots who reply to my comments. Man you guys must sit in front of the computer all freakking day and night on this website just waiting for me to say something. UGH talk about pathetic. ! PATHETIC! Can you spell it. P A T H E T I C. Oh yeah and by the way you all are just jealous because I am successful in Starbucks. And of course you all blame starbucks because you got caught stealing from the cash register, and got FIRED!

    Posted 5 years ago #

15. beancounter
    

    Member
    

    Internets:11

     

    Alright, atomiczx2, just so wageSlave and parrothead won't feel so all alone; with all due respect and no offense intended to either of them, if you think they are idiots for replying to your comments, what does that say about your comments?

    Posted 5 years ago #

16. parrotheadkrm
    

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    atomiczx2, why are you so convinced that I stole from the register? Again, I've never worked at starbucks, therefore, I could never have been fired by them, and if understand correctly, you are the one here with a criminal record, not me.
    If it makes you feel any better, you are right, I sit in my office here at the bank, and just wait for you to reply so I can make a fool of myself replying to you. Does that make you feel better?
    I have no reason to be jealous of you. I am a manager here at my job as well ( I manager a team of about 23 people), and I know for a fact, that I make more then managers at Starbucks do. A good friend of mine is a manager at Starbucks, and I make a fair amount more then she does, not a ton, but a bit more. I have FAR better benefits, more vacation time, get a lot more in bonuses, and the company treats me very VERY well. So why may I ask, would I be jealous of an ex con slaving away in a coffee shop? Please, I would love for you offer me up an explanation for this, and please refrain from name calling. It doesn't bother me at all, and really makes it hard for me to take you seriously.

    Posted 5 years ago #

17. wageSlave
    

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    Internets:139

     

    This is my theory about atomiczx2: he is still in jail for stealing from the register at starbucks!
    What a jack-****, I am done responding to his posts.

    Posted 5 years ago #

18. lastdaysatsbux
    

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    Internets:11

     

    This atomiczx2 must be a joke account. Also ford escort zx2s suck.

    Posted 5 years ago #

19. EXslavetostarbucks
    

    Member
    

    Internets:177

     

    atomiczx2

    I can only speak for myself but when they did my back ground check it came back clean. Maybe you were a thief who stole out of the register in a previous job. Remember people in glass houses shouldnt throw stones. The only thing you are succesfull at is talking ****. GOOD REPLY PARROTT

    Posted 5 years ago #

20. atomiczx2
    

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    Internets:94

     

    I dont know why you all try to turn whatever I say on me? Thats just plain stupid.
    A person cant go around here saying anything about starbucks , without being rudely interrupted by parrot head and whoever else living thier lives on this website. You all are just so full of hate! Starbucks did something to you all that have made you all so hateful. Critics is what you all are named as. Critics. I am not Starbucks! I work for Starbucks, Starbucks takes good care of me. Did you know every pay check I receive I get 3 1/2 paid vacation hours added? Not too bad huh. Ive got 5% of every check going towards SBUX Stock! Not bad huh. Every Monday afternoon we can swing by Starbucks and pick up at least $50 in cash of tips. Not bad huh for a Monday. Ive got 2 paid 8 hour personal days per quarter. Not bad huh. Full benefits if I may add. Not bad huh. Anddd Im getting paid way above average for serving all types of different people who love coffee, and of course people like you as well who hate Starbucks. I am happy with Starbucks. If you all are just going to complain about how happy I am. Then go right ahead. Ill be right here listening. Oh and by the way, the whole stealing from the register phrase was directed towards you all, not me ok, so dont come and turn it against me. Yall have a nice night and sleep tight!

    Posted 5 years ago #

21. parrotheadkrm
    

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    Internets:1,032

     

    And I shall call myself, Critic!

    atomiczx2,
    God, you’re a friggin mess! I wasn't interrupting you, I was responding to what you said, about me, and everyone else on this site. Why are you going to be here listening anyway? If you’re so damn happy, get the hell off here, and go do something happy with your time. Sounds like you are getting frustrated (where you crying wen you wrote that last post?). I never accused you of stealing from the register, you accused me of that, I simple reminded you that you are the one that failed a back ground check, not me. So you just go and collect your 3.5 hours of vacation a check, you 5% stock, your $50 tips on Monday, your pound of free coffee a week, your 2 personal days a quarter and take it somewhere else. I won't list my benefits here on this site, but rest assured, reading your benefits, I am not ready to leave my job here to put on a green apron!

    We aren't listening to you (we are having fun with you, like the fat kid in gym class), and frankly, we could care less if you love starbucks or not.

    Posted 5 years ago #

22. atomiczx2
    

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    Internets:94

     

    Well I just had my lunch here at work and decided to gather up around my fellow partners and show them this website. We are all reading your pathetic messages. I have pointed out that you are a bum who actually lives inside this website and never does anything else but immediately answer all new posts, kinda like a interceptor, and annoying one though. One partner beside me says you must have been that fat kid in the gym class. Of course when I ask every one around the computer what they think about you, they all had the same answer. He is just jealous because he doesnt work for starbucks any more. Of course he got fired, thats for sure. I explained to them that its people like you , that we cannot accept into the corporation, because of all of your little negative thoughts and so on and so forth. Its time for you to move on buddy. Go feed your parrot or whatever it is you do. Its time for you to move on. GO WORK DUDE! For christs sake let some one else answer my post. Parrothead is getting old and that is why no one posts on here any more, because of your big parrot head. NOW SCRAM!

    -Polly wanna ****?

    Posted 5 years ago #

23. parrotheadkrm
    

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    atomiczx2
    I am really starting to like you dude. You crack me up! Tell your other cell mates I think they are funny as well! If I annoy you, so what? I could care less what you or your co-workers think. If you want to think I was that fat kid, or I stole from the register, that’s fine with me, I am obviously not able to convince you other wise. I just find it funny that a bunch of people that LOVE starbucks, would spend their time sitting around reading about how much people hate it? That is odd.
    So, I guess from this point on, I will have to resign myself to the fact that I am jealous of you and your fellow co workers. Boy, I wish I had your awesome benefits, and time off, and pay, and stock, green apron! I guess I'll still be jealous of you. I wish I was you!

    Posted 5 years ago #

24. atomiczx2
    

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    Thank you very much Parrot. Im glad you have finally come to your true senses.

    Posted 5 years ago #

25. parrotheadkrm
    

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    atomiczx2
    You do realize, I didn't mean a word of that. You are retarded. I'm done with you.

    Posted 5 years ago #

26. atomiczx2
    

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    Haha ok Yeah Right! You know you mean every word.
    Ok let me repeat my self slowly so you can understand me better.
    Thank you very much Parrot. Im glad you have finally come to your true senses.
    And yes its ok to show your face again at your local Starbucks. Im sure they will forgive you and serve you a nice Venti cup of Hot Decaf Coffee. Since you cant handle Starbucks Enriched Uphelding Experience with a regular cup of coffee.

    Posted 5 years ago #

27. atomiczx2
    

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    Internets:94

     

    Or does your fat **** want a frappuccino. haha Im just kidding man. Dont get all hysterical.

    Posted 5 years ago #

28. wageSlave
    

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    Internets:139

     

    Hey, parrothead, you didn't actually expect atomiczx2 to catch the sarcasm, did you? ; )
    I have given up on responding to him and to campsalot cause they just go round and round. They both are too in love with the sound of their own voices. You will never ever get through to either of them. Of the two, I personally think atomic is the more annoying...he just makes no sense at all!

    Posted 5 years ago #

29. parrotheadkrm
    

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    Wage
    I agree, I guess I was giving him a little too much credit. Like I said to Campsalot, at least he has a brain, even if I disagree with him, Atomic is just plain old retarded. I've had better conversations with my dog, and I have a pretty dumb dog!

    Posted 5 years ago #

30. atomiczx2
    

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    You both need to get a room ok. that is what you both need. Go ahead take campsalot with you. Maybe he will teach you a thing or two.

    Posted 5 years ago #

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