I hate it when... « I Hate Starbucks

I Hate Starbucks » I Hate the Customers

I hate it when...

(510 posts) (175 voices)

Started 4 years ago by coloure
Latest reply from N8Thereal

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lightningscar

Member
Internets:411

I hate it when people order an orange MAN GO smoothie (rhymes with bango).

I hate it when people slam down empty carafes on the hand off plane while I'm on bar and leave them out of my grasp.

I hate it when customers yell, "There's no nonfat milk out at the condiment bar!" and I grab some to put out there and I realize that the customer was too stupid to see that there was a nonfat carafe on the other side of the condiment bar.

I hate it when people argue with you about the sizes. "I'll have a medium coffee..." "alright, grande pike" "No! I said medium!!!" "That is medium, sir." "I just want a medium not a grande!"

I hate extra caramel extra whipped cream anything... but "oh make sure it's nonfat please" DIE!!!

"I'd like a grande blah blah blah blah" and they see me writing on a GRANDE CUP and at the end of the sentence, "OH but in a Venti cup." **** YOU!!!

I hate it when people rudely ask for a MIDDLE PIECE of the marble loaf. NO **** YOU.

I hate it when I call off a sandwich LOUD AND CLEAR and someone who ordered a sausage egg and cheese takes a bacon artisan. srsly?

I hate it when people order a bar drink and then take one of the brewed coffees between the registers. you really think your drink is that instant?

Posted 2 years ago #
Justordercoffee

Member
Internets:80

I hate it when 2 people (invariably women) argue over who is going to pay for the others' coffee. They try to act cute and play fight while each of them thrusts their cc/change/cash/sbuxcard in my face so that I have to become the mediator for these two juveniles.

I also hate it when there's never enough caramel. I thought I was being an ahole to this lady by filling the bottom 1/4 of her cup with straight caramel because it was marked as XXXCR in the custom box and I was sick of the xcr crf today (carryover from the previous week of Frappuccino he!l, I'm sure). I handed it to her and she asked for more o_O

Sorry...just two things that happened today.

Posted 2 years ago #

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starbuxmaiden

Member
Internets:161

When they fight in front of me, I tell them that its not nice, it puts me in a bad position, and I take the payment from whoever hands me the money or card first. If they could only see themselfs!! They look like idiots, ha-ha

Posted 2 years ago #
CrappuccinoAffogato

Member
Internets:4

I hate it when people order a dry cappuccino and when you give it to them they tell you there is not enough milk. WTF! It happened to me twice today. I had to remake one guys three times before he was happy.

Posted 2 years ago #
frap_achinomedium

Member
Internets:98

Straight up i hate it when people come up to the counter and complain that their drink is wrong and you offer to fix it and they say "no it's okay" ....then why are you telling me this???? happened today and i just smacked my forehead.

or when people say "my coffee tastes burnt" or "this coffee isn't hot enough" or "i went to the starbucks across town and they made my drink wrong can you guys remake it?"

how do people live with themselves?..

Posted 2 years ago #
Barista_named_Tex

Member
Internets:329

I hate it when they put their grubby fingers in my tip jar because they don't have 2 pennies. I know its only 2 pennies BUT THEY'RE MY **** PENNIES YOU ****. You know damn well you're carrying plastic. **** off and DIEEEE

Posted 2 years ago #
frap_achinomedium

Member
Internets:98

^ agreed.

Posted 2 years ago #
FUsbux

Member
Internets:325

Agreed. I haaaaate when im clearly busy on bar and they just stand there holding up a caraffe like im supposed to notice, stop what im doing and get one for them. SO rude!!!! The bar person is not just available to grab whatever you were too stupid to ask the regiser person. I equally hate when they have no clue what the hell they ordered. I had a lady tell me her carmel macchiato had too much milk!!?? Makes NO sense to me at all....just order a fng cappuccino!!

Posted 2 years ago #
baristanewbie

Member
Internets:114

The other day this women took change from the tip jar when I wasn't looking in order to pay for her drinks, and her daughter guilt-tripped her into putting money back in. It was great :)

However, on another day I broke down and took four pennies out for this adorable little girl. I had no idea where her mom was but the girl wanted to buy a mini donut with her change.. I tried to explain to her that she didn't have enough to cover the tax, which she was too young to understand, so I just took the pennies out for her :P Oh well.

Posted 2 years ago #
nyc12321

Member
Internets:646

We started locking our tip boxes, it's so funny when people LITERALLY try to open it up right in front of my while I'm watching because they don't have the change to cover the tax. I just shrug my shoulders, it's not take a penny, leave a penny ****.

Posted 2 years ago #
decafgrande

Member
Internets:204

I hate it when...

Me: Good afternoon, what can I ge-

Customer: Medium drip.

Yup, that's right you're a medium drip, ****.

Posted 2 years ago #
CocoRosie

Member
Internets:138

I hate it when...

...People automatically assume that I'm an imbecile and don't know anything about anything, just because I work at Starbucks. It's all coffee, no matter what gets put into it, or how it is made. And it will vary from coffee shop to coffee shop, just like any other business. If you want something that you got at Dunkin' Donuts or any other place besides another Starbucks, then go there.

...We've got a line wrapping around the building in DT and people all over the lobby, the store is in shambles because we got caught by a rush in the middle of cleaning stuff, and my shift decides to take a 10 min break that lasts for at least 20-30 min because of his "slide." Spin, travel, lobby check, whatever y'all want to call it. DON'T LEAVE IN THE MIDDLE OF A BLOODY RUSH.

...I have a review tomorrow and haven't filled out my coffee passport that I said I would have done. Which I actually lost less than a week after getting it.

I have so many more, but my fried, PO'd brain can't recall them right now.

Posted 2 years ago #
CaramelMochaDream

Member
Internets:14

I hate it when I work on drive thru, especially at blackout hour.....

Me - "Hello and thank you for coming to starbucks! Can you please hold?"

Customer - "I would like to to order a blah, blah, blah, blah!"

-Muttering before I press the speaker button to reply to the customer, "I said to please **** hold"

Makes my blood boil every effin time!

I hate it when I have partners who are trying to waste every **** bit of their energy on trying to make me quit just because I'm not as fast as they expect me to be but yet these incompetent mother **** never got the chance to train me properly and I had to use as much common sense as much as possible to do the best I can.

I hate it when store supervisors say they want to find people who are "positive" when there's a bunch of bullsh*t and drama that is involved at the job and obviously a lot of people had come and go because they couldn't handle the **** anymore.

I hate when it when you realize when your partners and shift supervisors keep calling you names and know that you can hear them but they still continue while you ignore them. Worse off they insult you in front of the customers because they need to make themselves feel better about themselves. Get the **** real! Get off your **** high horse or take your head out of you a$$ and realize that no matter what position you guys are doesn't make you superior. You might have more authority than I do because I'm a barista but when it all comes down at the end of the day you're still serving and kissing customers **** like we are and remember that you had started right where we are right now. Seriously, how the **** do you guys sleep at night?! -deeply sighs and smfh-

Posted 2 years ago #
decafgrande

Member
Internets:204

I hated it yesterday when a guy gave me a five and a handful of change for a $5.18 bill...then said, "Give me back two dollars." I tried to count out the change, but he kept saying it, so I lost count, and I was like... Then I told him that we're accountable for our tills and he shook his head like he didn't GAF...so I pulled two dollars out of my till, slammed it in his hand, and said, "whatever."

I still can't figure out what the difference was, or if I'm short .80 or over .80. :-/

I know 80 cents isn't a huge deal, but when I used to work retail, I SUCKED at giving change and my register would be off a LOT. I was bad at making change, so I'd get into trouble. Now I'm so much better at it, and I HATE when I hit the 1.00 mark either way.

Posted 1 year ago #
12345678

Member
Internets:883

f that. I would have made him wait there while i counted, slowly.

Posted 1 year ago #
frap_achinomedium

Member
Internets:98

I hate it when regulars talk **** to us, like they are entitled to or something. There's a girl at my store who is pregnant and one of our regulars says to her straight up "um are you getting fat or are you like pregnant or something?" um no biitch her 6 month pregnant belly just came out of nowhere. UGH! why are people soooo RUDE?

Posted 1 year ago #
karmatose

Member
Internets:70

I hate it when a customer comes up to us in the middle of a freaking rush and DEMANDS a free frappuccino sample or else she'll "need to take her business elsewhere and speak with the manager"! How the hell does anybody get that obnoxious and self-entitled? Please DO take your business elsewhere - maybe to a gym, you disgusting heifer!

Posted 1 year ago #
Señor Cardgage

Moderator
Internets:1,047

I'm sure we all hate it when..:

.. we wake up with a huge non-alcohol induced headache and see that the little post-it note next to our laptop underneath our unopened copy of Dragon Age 2 says we're scheduled today.

Posted 1 year ago #
fmlatte

Member
Internets:7

Biggest Annoyances

1.)"Can I get one of those bacon ARTISIAN sandwiches?" conjures up a thought of a fresh spring bubbling with marbled porcine flesh.

2.)Customer comes over to the hand off area " Oh .... Did I not say cold?" you... dbag.

3.)Customer brings in cup that the bottom is about to fall out from age and multiple re-uses " Can I get a refill?"... no.... no sir you may not have a refill.. in fact, I may charge you the applicable a** fee.

4.)"Is this my tall Mocha?" "Um thats a grande latte" "Ohh.... what about this?"...." That would be a venti coffee frappuccino." "oh..... well I ordered a tall mocha"..... *hands a decaf tall mocha to them* "have a great day!"....fml.

5.) You are in the middle of a cafe slide, and have the trash can out of the condiment bar, are in the middle of changing the trash, taking the stirrer stick and half gallon of god knows what liquid in the bottom of the bag, when someone comes up to the condiment bar, and proceeds to dump half their coffee into the empty whole. The same empty whole that you are standing right infront of. That is one of the funniest and maddening things thats happened to me "oh, you should have had a sign there"... "that says what?!?! the guy standing right in front of the condiment bar, with a trash can, trash can liner, and the door open to an empty cubby below the hole where you put trash... that isn't SIGN enough.." fmexistance.

6.) customer comes up to register, passing the bean wall, bean etagere, multiple baskets of beans, via, signs for beans and says "Can i get a pound of decaf Sumatra?"... I give them the "you.... your children hate you I bet" look. "um, miss, the decaf sumatra is behind you" *points to wall*, she just looks straight ahead, ignoring me.

7.) Soy extra hot no foam lattes...

8.) people who say "Froth".

Posted 1 year ago #
Ibblet

Member
Internets:139

I hate it when customers get me in trouble for **** thatsa not een my fault.

Today
(Me calling the line)
Me: hi what can I get started for ya?
Woman: I want an iced grande latte
Me: ok so an iced grade latte anything else to drink
Woman:NO

A few minutes go by with my sm on bar.
I hear from across the room
Sm: I have an iced grande latte
Woman: is this on-fat? I told that girl it was suposed to be non-fat!!!!! Uhg! Can't you people do anything right

I then get the look from the boss. Well ****! So I go abouut my day about an half hour later a guy comes up to me and orders a vent mocha coconut. So write it on a cold cup which he see's and charge him for hid frappachino. And once again.

Sm: I have a venti mocha coconut frappachino blended coffee rdy at the bar
Old **** man: I didn't want this cold!!!! I wanted it hot!
Sm: sure thing ill fix that for you.
Old **** man pooints at the frappachino bord: I wanted the oe right there

So I get pulled aside and bitched at for "marking cups wrong"

Fml!!!

Posted 1 year ago #
XtraHot

Member
Internets:22

i hate it when..... people call it a drip.
gross, go to the dr.s for your drip, discusting.

Posted 1 year ago #
frap_achinomedium

Member
Internets:98

i'd rather them call it drip than just "large black"
um...black what exactly?

Posted 1 year ago #
derpdaderp

Member
Internets:128

I hate kid customers! They are so short so I skip over them calling the line or they stand too close to another adult and I think they're with a parent and ignore them. Then they look all sullen but I don't feel guilty cuz they **** me off so much.

Posted 1 year ago #
amzyydoodles

Member
Internets:3

I just made a video basically hating on customers. It's called 'Sales Advisors are People Too' - check it out! :)
http://www.youtube.com/watch?v=GFl2j0Gq0dA

Posted 1 year ago #
Buxmeister

Moderator
Internets:499

Oh snap, I might have got that the first three times you posted it.

Posted 1 year ago #
VentiCupOfSTFU

Member
Internets:17

1) when a customer orders a drink and then after i make it, as i'm handing it off he/she will look at me and go " oh can i get that iced?" you mother ****.
when you go out for dinner at a restaurant and order a steak lets say. You dont wait till you get it and then go " OH can i get that medium rare?" no mother **** you give them the ENTIRE ORDER, exactly the way you want it. Because thats what the **** you want? What did you not notice its like 1000000 **** degrees outside when you were outside? **** idiots.
2) and this absolutely drives me up a wall, of all the things that i hate about starbucks customers this is the worst. when people pick up the wrong drinks. Dude you ordered a tall hot chocolate yet you fuckint stroll over and pick up an iced venti black coffee? are you **** brain damaged? that's like the polar opposite of what you ordered!!! at this point, after dealing with this for years i just watch them do it and not say anything. i like to watch them walk away and take that first sip. stop. and think. i can practically smell the wood burning inside their skulls as they try to process this mind-f@ck they're experiencing. **** idiots.

Posted 1 year ago #
Señor Cardgage

Moderator
Internets:1,047

I'm letting amzyydoodles's thing slide only due to her accent and how it's slightly relevant to our Great Struggle. Otherwise, I see anymore than those three same-link posts, I'm just deleting them.

And, VentiCup's policy is mine too. Except when it's slower in my cafe, then I scold people and treat them like retarded children. Sometimes though, I suppose it can't be their fault- after a very long shift, my throat's pretty hoarse, and it's difficult to, over the din, discern 'tall white chocolate mocha' over 'tall no whip hot chocolate.' I'd say 'common sense rules the day,' but I can't be that optimistic after years of seeing customers order, run to the handoff plane, and grab the first cup they see despite the five+ people standing there.

Posted 1 year ago #
derpdaderp

Member
Internets:128

stfu amzyydoodles!

Posted 1 year ago #
teobandit

Member
Internets:353

I hate it when customers order caramel macchiatos (iced or hot) or marble mocha macchiatos (iced or hot) and then either A) ask me to stir it or B) swirl it around to mix it as soon as they get it. Seriously, what the **** are you paying for if you're just gonna swirl it around anyway. Just get a vanilla latte or a mocha if you just want the taste. I'll even put the caramel drizzle on top AT THE BAR if it will keep me from having to once again witness your stupidity.

I also hate when I'm getting into a good flow on bar and another partner comes over to "help" me because there's a big rush, then proceeds to not just prep drinks and make iced teas (which would be perfectly acceptable as that's out of my way and easy, but starts pulling shots on my machine and blending up fraps. Hey, I would love it if you'd pump frap roast and pour milk for me. It'd even be cool if you wanted to make the iced teas that are out of my way. But stop trying to push your way into being on bar. You're phuckin' up my flow!

Posted 1 year ago #
N8Thereal

Member
Internets:27

... People ask us if we have an oven ....

Nope and I hope we never get one

I told a guy the only thing we have hot is oatmeal and he said " how can you make oatmeal without an oven ?

Not sure what he did for a living but we could rule out " rocket surgery"

Posted 3 months ago #

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