About the $100 bill issue. Why can't you break it, you (Starbucks) is saying they would rather not have $2 than break $100. You guys have a nice big safe under the counter, open it. Have your morning drops have more smaller bills in it, that way you could break oh say, up to 5 $100 bills in a day with no problem and no running to the bank for change. And that reminds me, if you do break a $100 in the morning, and you still have some change in the register, just go to the bank when it opens, if you have to. You should set this all up with your DM or higher. One last thing, do you guys have a union?
I hate it when...
(304 posts) (102 voices)-
Posted 11 months ago #
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I work at a store that serves mostly asians, and man I don't wanna stereotype but they are freakin cheap! "can I get two shots over ice?" then I hand it to them in a tall cup, "can I get bigger cup??" give them a grande cup, THEN he asks "can I get some whole milk?" and I give it to him in a short cup and he asks for more, then I finally snap and say "dude, stop being cheap and buy a latte!" I HATE cheap customers!
Posted 11 months ago # -
Many Asians do tend to be cheap (I know this because I am Asian) but I urge you to keep any racial stereotypes out of this thread or even out of this website. Starbucks gets a diverse amount of customers everyday and although some of these stereotypes are true or may be funny It really does vary through out the world. I do hate cheap customers, I totally agree with you, but not all the cheap customers are Asian, nor is it the other way around. I like this thread and I like reading about what people dislike about Starbucks and its customers but keep it clean and fun. We are a diverse crowd of Starbucks haters and I don't want anyone offended
Posted 11 months ago # -
cruisyeyes, why would you walk around with just $100 in your pocket only to spend $2 of it??
Why can't you, when your bank teller gives you $100 bill, ask for $20s? Simple as that and now you don't have to hold up the line while I count back your $98...in $1!!
I purposing give anyone who purchases 1 drink with a $100 only $1 and rolled coins. Tough.
Posted 11 months ago # -
Colure, i'm just reporting what I see in the patterns of our customers, I as well as many other baristas on this forum can mostly have a good guess on what people are gonna get as soon as they walk through the door. I'm white, and most whites that I serve love to get their nonfat fat this, or soy that, they get drinks customized just to hear it get called out and look high class. Asians, well I won't say Asians because our store serves primarily Japanese. So Japanese for the most part and I'm just saying what I see, LOVE iced coffee, and iced and hot americanos, and like I said earlier, they also like getting doubleshots on ice then going cheap and asking for a whole cup of milk. Blacks for the most part like anything really sweet like a strawberries and cream or white mocha with extra pumps mocha. Hispanics love and I mean LOVE caramel frappucinos, with extra caramel on the bottom, top, cup, lid and straw. I don't know why but they love them, that and the vanilla bean. So whenever someone walks in basically I and the other partner on the floor have an idea of what they're gonna get based on their race. And we all do it and I work with Asians, blacks, and Hispanics and we don't consider ourselves racist in the least.
Posted 11 months ago # -
LOL...hate to generalize but that is so true!! :D
Posted 11 months ago # -
@ sckofcustomers Please tread lightly here. What you are doing is called "prejudice". You are pre-judging the customers orders based on the colour of their skin. This could quite easily veer off-course and make you look like ... well, white trash. Watch out!
Posted 11 months ago # -
Aren't the truest things funny? Or is it the funniest things are usually true? Nonetheless....
I really want to know why ANYONE would a)carry around $100 bills-did we forget about the crime rate increase since the recession? And b) why someone believes that it's ok to cash in said $100 bill to buy a $2 coffee?! As I usually tell folks, the bank is around the corner. This is a coffee shop, regardless of Sbux earnings or stature in the business world. Would you do the same at the 99 cent store? Additionally, it sucks to deplete our change funds that we use for all customers just to cash a big face foe the one ignorant dissgustomer. Personally I've seen people purposely present a 50 or 100 bill to pay for that small coffee so we have to comp them, knowing that we can't make that change at 6 am. Deplorable.Posted 11 months ago # -
Lol...just a couple weeks ago we actually made a list at work of all the things that drive us insane. I think we had about 70:)
here are just a few of my favorites
I hate when:
Customers throw crumpled up money at me....do i look like a maid?
People who don't say hi....they say I WANT ramble on for 5 minutes about their drink and don't tell me the size and when i ask them they act bothered.
People who tell me their drink and take 10 seconds between each modifier to their drink....um you don't have to talk to me like i'm an idiot.
One lady came in and said "I want a starbucks" I just looked at my coworker and laughed.
Coworkers who still after i don't know how many months don't know how to make drinks....monkeys could do this job, it's not rocket science.
People who give me gift cards from other coffee shops and when i say this is a *blank* gift card they go "Oh, where am I?"...another planet called "you need professional help"
I hate that every time we have a new set or promo we have to go through this mind numbing training crap. Stupidity just puts me over the edge.
And I could go on and on...Posted 11 months ago # -
Ugh, the crumpled up money...that is moist and weathered.
Would it be rude to throw their change at them? I will do this on my last day...
Posted 11 months ago # -
Oh if I could remember all of the things I want to do on my last day...the day would probably not be long enough...lol
Posted 11 months ago # -
I also hate when I get Tim Hortons or Second cup cards. Did you not pay attention to where you drove, parked, AND walked into??
I know one time I told a lady that what she handed me was a second cup card, and she looks at me like: ... so do I have any money left?
ugh.I also hate when I explain the fact that to get onto our wifi/internet, you need to register your starbucks card ONLINE and that will be the username/password available.
I had about a 5 min conversation going back and forth on:
Me: You need to register your card online, and then whatever username & password you used to sign up, is the username & password to access the internet while you're here. You can't go on UNLESS you have registered your card.
Lady: ... no that's not right.
Me: ... I'm sorry?
Lady: There HAS to be internet here.
Me: THERE IS!!
Lady: Then how do I get on?
Me: Register your starbucks card.
Lady: ... but how would I do that?
Me: ... with the internet.
Lady: But I can't get on.
Me: ... then register it at home?
Lady: But I'm here.
Me: ... sorry, nothing I can do about that.
LadY: ......... so then how exactly would I register and get on?ARGHHH.
Posted 11 months ago # -
I dont know if this has been said, but I get this situation a lot. Mainly in drive through...
me: Hi, thank you for choo..
guy: Yeah, see I was here last night, but. Hang on I'll be right there.
(he drives to the window)
me: (confused) What can I help you with?
guy: I was here last night, and I got a mocha iced thing. The blended one. And I get it all the time but it was so disgusting, I'd like a free one tonight.
me: I'm sorry...?
guy: yeah it was **** last night so I want you to make me a free one. It tasted like coffee last night. Gross.
me: Did you get the mocha frapp.? Because that has a coffee base. We can make you a mocha creme frapp...
guy: No, just the mocha frapp. With no coffee. I get it all the time. But it was really just disgusting. I want a free one.Okay ****, next time you have a problem with a drink- don't drink the **** thing and then come back expecting us to give you seconds on a different day! I'm all about redoing drinks, but come on. Theres limits here!
Secondly, you obviously dont get it all the time if you dont know what the **** thing is called.
And last but not least- problem to work out? Come inside so you dont hold up the entire drive through! And Don't speed past the intercom, its there for a reason!Posted 11 months ago # -
I hate it when...
Some lady in a sports bra and track pants pays for her skinny vanilla latte with a crumpled, moist, seriously like moist and I mean MOIST, $10 bill.
It was wet enough to get the other poor $10 bills wet D :
yuck!
On a side note: I really do enjoy reading everyone's dislikes about the bucks and I think we all like reading them too. Keep this thread alive! I wanna hear about your day at sbux and what you despised about it! Know that you've been making at least one guy laugh his @$$ off.
Posted 11 months ago # -
I hate how the men's bathroom is a cess pool, but the womens is probably super clean, why is that?
Posted 11 months ago # -
At my store it's the other way around...
Posted 11 months ago # -
cruisyeyes...perhaps it has something to do with sitters vs non-sitters? I can't understand for the life of me why men can't seem to hit the target! It's not like trying to pee through a cheerio! How much bigger does the opening of the toilet have to be??? I have a feeling that the cesspool messmakers are the same ones who trash the condiments cart.
Posted 11 months ago # -
Right, if only all men would sit while going pee, than that would solve a huge problem right there. It is not g.. or feminine to do that, I mean, no one is watching you! LOL!
Posted 11 months ago # -
OK!! this could be fun!
I hate it when a manager tries to tell me ANYTHING i'm doing "wrong" on the floor when they aren't even in uniform.
I hate it when homeless people think its perfectly acceptable to defecate anywhere but in the toilet.
I hate it when customers who order no foam lattes get mad when there are bubbles on top and make you scoop them off.
I hate it when people forget to tell you it was iced
I hate it when people order frapps and forget to tell you no whip them make you dump the drink out and make it over because God forbid there is even residue left!
i hate it when people get promoted to be a shift and are completely incompetent
*sigh* i think thats enough for now. . .i could go on forever! 3 years of built up starbucks anger . . . .i'm so glad i found this site!
Posted 11 months ago # -
I hate when customers lean over the bar and watch with evil eyes when you are making their drinks. (JESUS CHRIST! do you not trust a person to make your drink? THEN WHY ARE YOU THERE????)
For that matter, I hate when you are not the bar, and the person is just staring at you... without saying anything to you...just giving you a really nasty **** off look.
I hate when you call out a drink and a person comes up and asks, is this mine? (I mean seriously who the **** doesnt know how to listen for their own drink to be called?)
I hate it when people order nonfat, sugarfree, decaf, extra whip, extra caramel, with an extra shot of espresso...in one drink...
I hate it when my co-workers ignore everything and sit there and text...and text...and text... (they deserve to have their large hoop earings pulled out of their "out of code" work attire ears...)
I hate being asked to give extra extra extra caramel, honestly a third of a caramel bottle is a bit excessive...(i pretend im just marking another notch toward their immanent heart attack.../stroke.../diabetes...)
I hate it when a customer comes up to the register...(thats it)
Posted 11 months ago # -
I hate most customers period. I started at a starbucks at los angeles international airport (big mistake) and was freakin sick of the customers in just a month, I then quit there and moved to another more convienient location. But I still hate obnoxious, spoiled, rude customers, they're everywhere. And you can always tell the soy drinkers the minute they walk in, they've got that, "I'm not lactose intolerant, I just wanna act healthy" even though our soy is only alittle less fattening then 2% and way more fattening then nonfat
Posted 11 months ago # -
yeah, honestly though, it burns me up when soy drinkers get whipped cream. Honestly...either stay committed or drink regularly.
Posted 11 months ago # -
Today I made and gave out a venti java chip frap, and called out, "Andie your drink is ready." A man then procedes to grab a straw and litterally ask me, "is this my latte?" I told him no... Then my patner gives him a GRANDE HOT VANILLA LATTE!.... Not only did I not say his name, his drink was on the complete opposite of the sectrum. This just goes to show that even though I've been a partner for almost 2 and a half years customers can still boggle my mind... I hate working at starbucks and I'm completely done with dealing with customers and partners that think to much of themselves...
Posted 11 months ago # -
Oh, I hate that too. My favorite is when there's only one customer in the store, they watch you make the drink put it out and call it and still ask IS THIS MINE???? Who else would it be for??? your imaginary friend?? People are just dumb. Don't ask me if a venti is yours if you've ordered a tall and don't ask me if a frappuccino is yours if you got a latte!! Otherwise I might throw a fit.
Posted 11 months ago # -
A little while ago I was on bar and my manager was on front register as a lady came in asking for "two 4 shot expresso americano with 8 pumps of mocha on ice no water", at the time I didn't get the size... so he charged her for an americano with mocha. She then has a huge fit about being charged for mocha and wondering why it is so expensive... He then explains to her it's not part of the recipe and still charges her and bassically tells her to deal with it (in so many words). I start making the drinks in venti cups as I'm putting the ice in to the cup all the way to the top she then yells at me why I'm putting so much ice in her cup and repeatedly said "I asked for light ice..." becuase of this she wanted me to remake them... So I obliged her and asked "why is it in a venti cup then?" she then gets very defensive and replies, "it's non of your **** business." So I say, "ok then..." and if she wasn't intentively watching me I would of sabotaged them... So I hand her, her drinks as she wanted them made. She then walks over to the condiment bar takes the breve and starts filling up her cups knowing full well we are watching her do this... In the middle of this she runs out of breve and walks back over to my manager and asks him for more half and half... At this point my manager and I are not so much annoyed but shocked. He gives her the another breve carafe with much disdain and she procedes to filling her cups... After she leaves a man then walks up that works at the welfare office down the street saying we just had to deal with her freaking out in the lobby...
P.S. sorry about the immense detail but it was needed to grasp the full extent of this story...Posted 11 months ago # -
I hate it when a customer bitches about their drink, when it isn't even what they ordered, but what someone ELSE ordered.
I was making a Earl Grey Tea Misto, and I had two Chai Tea Mistos on waiting for a little bit more steamed milk.
I called out "Grande vanilla earl grey tea misto", the lady takes on look at the drink, and tells me it's all wrong.
"I wanted two tea bags! There's one. And I wanted only a litttle bit of milk. And about an inch of foam on top. I didn't think a misto would have so much milk!"
Me: Oh... sorry, do you want me to remake it then?
Her: well... ummm... Ok...
Me: OK then.
The whole entire time she was complaining her husband was just: It's OK honey, I'll just take this drink. Then about 2 min later when I finished adding water into ANOTHER 2 bag earl grey tea misto, she goes: "Sorry.... what was this drink again?"
Me: earl grey tea misto.
Her: ..... that wasn't my drink.
Me: .......... was yours the chai tea misto?
Her: yeah.
Me: ......... it's right here waiting for milk, you just want foam on top?
Her: Please.UGHHH. Made me SO angry. Not only did I have to waste my time remaking a drink that wasn't hers, but she freaking flipped at me for putting 'so much milk' in it. I even called the drink to her in FRONT of her FACEE.
Like god if you only heard tea misto just freaking ask again.Posted 11 months ago # -
I hate it when there is an afterschool rush and all of these little pre-pubescent children want frappuccinos.
I hate it when people throw crumpled bills on the counter for me to pick up.
I hate it when I give a customer a nickel in change and they put it in their pocket. (seriously?)
I hate it when people scream about how late they are to places and how they can't wait.
I hate it when we have two minutes until closing time and a mad rush of people come in.
I hate it THE MOST when someone whom JUST ordered their drink goes to the drop-off counter and picks up the first drink they see (regardless of the huge crowd of people waiting in front of them), sip it, yell at us saying it's not his/hers, and expect us to make it on the spot.
I hate it when I'm trying to get a man's order and they're on the phone (with a huge line behind them) and they give me "the finger" or raise their hand up as if saying "wait". I just walk away for five minutes.
Posted 10 months ago # -
To customers who come in two mins before closing time: I would LOVE to find out where you work and show up two minutes before you're supposed to close and go home. See how you feel about that!
People who taste random drinks and then say "hey, that's not what I asked for"- I'd like to put straight bleach in your ACTUAL drink. You deserve it for being an impatient ****.
Kids who order frappuccinos every day after school- good luck with not being obese by the time you graduate from high school.
Posted 10 months ago # -
Yes but where we work we have a thing called security, just try and come two minutes till close. :)
Posted 10 months ago # -
Someone came in tonight a little before we were supposed to close and asked for a very complicated, super-modified beverage. She got it decaf. Do not mess with the closers!
Posted 10 months ago #
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