THE ENEMY!
Nah, I can get behind the fact that Schultz is a madman and needs to get frappéd.
THE ENEMY!
Nah, I can get behind the fact that Schultz is a madman and needs to get frappéd.
While they may not be "real" baristas, they do and deal with a hxll of a lot. Its not like the job is easy. They just made the espresso part more automated so they can focus on more important things. Like ringing as many transactions per second humanly/technologically possible.
If the technology existed to coalesce robots and people into super producers, they'd make you sign a waver to agree to continue employment there. I'm sure of it. They'd love it. And understaff until there's only 1 cyborg a shift.
Trollin', trollin', trolliiiiiiin'
DUDE. I WANT A CYBORG AT MY STORE.
Cyborgs...
Then will I finally get a spider monkey to rinse my pitchers.
Omg.
Someone came into my store and asked for a Blendini.
a customer comes into my store and asks for the cheapest coffee to take away. My colleague assumes (as would most people) he means the filter coffee so I start to give him a tall filter. He then looks at the board, pointing to the single expresso and says "no i want that one" after realising its a bit cheaper. She tries to explain to him what a single expresso is (as he clearly doesn't know) and he ushers her along as if she's stupid. I then pour the filter away and make the single expresso only for him to come back a second later and literally throw the empty expresso cup at us and scream "you could have given me some more coffeeee!!!!!!!" and walk off. Some people are so ignorant!
Oh I have had that happen to me. People do not understand what espresso is.
The stupidest thing that i've ever heard was this though:
Woman: HI CAN I GET A STRONG PEPPERMINT MOCHA?
Me: Do you want a extra shot in it?
Woman: Extra shot?? Can you make it a cappuccino so it's nice and strong please?
It just amazes me some people... if you're going to spend money on something how do you not know what you're consuming?
@student, I get the same thing! People order the solo because it's cheapest, then look at the cup and say "what the heck is this? I wanted a cup of coffee! Can't you fill it up all the way? I'm not paying $1.59 for one sip of coffee!"
The WORST involving that was when I had some lady come to the drive through and ordered a "small espresso". I explained to her what espresso was and she was like yes I know thanks.
She got to the window and then started to complain she was being ripped off, wondering why there was no coffee in her cup, etc.
Someone asked for an everything oatmeal & a lemon wedge today.
I had a guy order a tall americano and complained that I made it wrong. Said it wasn't strong enough so I offered to put in an extra shot because that's the only way it can be stronger. He said no because he always gets 1 shot and its strong.
WELL YOU OBVIOUSLY GOT THE WRONG DRINK THEN.
customers who touch other people's drinks at the hand off bar because they think it is there's.
barista: what drink did you order?
customer: passion tea lemonade.
barista: well that HOT Latte that I called out for Mary is not yours.
This happened yesterday:
Me: Hey there. Welcome to Starbucks. What am I making for ya today?
Customer: I need a ven-tay mocha frap-pay.
Me: Yeah. No problem. A venti mocha frappuccino is $5.11.
Customer: Huh?
Me: It's $5.11 for the venti mocha frappuccino.
Customer: I want a frap-pay; not a frappuccino.
Me: Ma'am, it's all the same.
Customer: NO IT'S NOT. I WANT THE COLD DRINK, NOT THE HOT DRINK.
oops! Their's not There's (my last post)
I get that frap issue all the time too! they want a hot drink and when i explain the drink to them they get all frustrated over something so silly.
this customer was at the hand off, and just got down at my level (he was much taller than me) and started saying "Honey. Honey. HONEY. HONEY. HONEY."
I was like, "excuse me, but what? can we form a sentence or is this just a term of endearment you've attached to me?"
And he looked at me, all bewildered, "no, I wanted a packet of honey."
"OHH, I THOUGHT YOU WERE JUST CAT CALLING ME!" His wife looked so ashamed.
At the licensed store I work at in a hospital, a reoccurring issue customers have is realizing "tax". "That'll be $2.11" "THIS SIGN SAYS THEY ARE ONLY $1.95!!!!!!!!" *RAGE FACE* Then having to explain the sales tax, and wonder to myself how do these people do things in real life and never encounter sales tax!! Why am I having to explain this to adults :X
@taco: I once had a man stand there, refusing to either pay or leave, telling me that it was "illegal" for me to charge him tax. He went on and on about how he was getting a bottled drink and in our state, it is illegal to charge sales tax on food. Finally I called over the manager of the big store where my little "proudly serving" is located, and he explained to the guy that the "no sales tax on food" rule only applies to grocery stores.
@bitter/artful: I had an elderly guy come up and start asking me fifty million questions about frappuccinos, are they hot or cold, do they have milk, what flavors do they come in, and so on, and finally he says . . . "I'll have a grande latte."
So, I figure he decided not to get the frap after all, so I make him his latte. Five minutes later he comes back up to the counter. "YOU SAID THIS DRINK WAS COLD! I TOOK ONE SIP AND BURNED MY TONGUE!"
@Bitter, "theirs". ;-) It's already possessive, so no need for the apostrophe. ;-)
Also, what's with people who don't think you have to scan things? Do they go other places and people just know what the prices are? I mean, come ON, people! GAH. GAHHHHHHHHHHHHHHHHHHH!!!!!
Funny you say that decafegrande, because at my store we don't ever scan anything, and I have the opposite problem. Someone will get a fruit&nut impulse, or mug, or annnything and shove the barcode in my general direction to be scanned. Same applies to people with cell phones that get scanned...gotta type in the number. For product, if it doesn't have a button in the pos thingy we use, then we just Misc and type in the price.
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