I'm not racist, you're just an ****.

I Hate Starbucks » I Hate the Customers

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I'm not racist, you're just an ****.

(16 posts) (10 voices)

Started 3 years ago by ElHombre
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ElHombre

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Two customers, one white, one black, ordered their drinks. The black woman ordered first, but asked for decaf, and the first time I poured her shots they came out watery. DOH! I needed to refill the decaf. Okay, no biggie. Due to this the other drink got done first, and thus, got served first.

While I worked on her drink I happened to continue a conversation with my coworker about a really good local chicken restaurant where they serve fried chicken and ravioli and stuff... So, I finish talking about how awesome their ravioli is and hand her the drink.

She then asks to speak to my manager, and I inform her that the manager isn't working today, but that as the shift supervisor, I would do my best to help her. She then started asking why the other woman got her drink first... I explained to her exactly what happened, to which she responded, "yeah, I know why I got my drink after that white lady."

She then asked for a refund, which I did without complaint, though assuring her that it was not my intention to place her drink behind the other ladies drink, simply that circumstances made it so that the other drink was done first. When she signed the receipt for the refund she wrote underneath: "Terrible service" and took my DM's card which was displayed on the POS. The moment she left I snipped her **** comment off of the receipt...

SO ... the next three days my DM mysteriously got complaints from 3 different names, each person talking about how lazy and rude our staff are and that we're racists. Ugh.

She, of course, sent copies of each letter to the SM... and I noticed something. The same words were misspelled on each letter, despite coming from 3 "different" people. Ugh.

Posted 3 years ago #

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Sbrean

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They cannot pull the racist card now that Obama is president, she'll live...

Posted 3 years ago #

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starsucks

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As a black woman, I hate when black people use the racist card.

Sbrean, even though Pres. O is in office, I bet you $1 million that there is one person out there that will play the "Oh but he's mixed with white" or "It's because his mother was white" card. Idiots.

Posted 3 years ago #
CoffeeAsswipe

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If there is anything at all holding back black people, it's themselves. They simply have to get over it and not see everything through racial eyes.

I have a small business, and, occasionally, we get 2 or 3 people in the store at the same time. We wait on them in order; however, over the years, you wouldn't believe how many black people have hinted to us, either verbally or with body language, that basically we should have allowed them to jump the line because they are black. I am NOT making this up, and it doesn't happen often, but when it does, it's never a white person, ever. We are used to it.

I know, as a white guy, that waiting in line, getting served last, etc. happens to everyone, not just to blacks. When I go to a fast food place, I am constantly getting my order after those behind me. I don't whine, that's just life; I realize that people know that in the USA you can stiff a big white guy and he can't say **** about it.

The funny thing is that I usually have a slow fast food order because I pick up some extra breakfast food stuff for the baristas when I make my next stop of the morning at Starbucks, (everyone likes a treat) and it just takes longer to get my order together, period.

Posted 3 years ago #
ElHombre

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Last week a black woman was standing behind the pastry case talking on her cell phone. She wasn't standing in line, she was standing off to the side, though she was the only other person in the store, but since she wasn't standing in line and was on the phone, a few other people came and left while she yakked.

After about three minutes she says, "Hey, is there any reason *I've* not been helped yet, hm?" "Oh, sorry ma'am, you seemed like you were looking around in the pastry case and hadn't made up your mind. What can we do for you?" "Yeah right. Is there a manager available?"

*sheepishly with a sigh* "Yes, I'm the supervisor on shift. Please believe me, we often have people near the pastry case. I assumed once you were ready you'd come up to the counter."

She just sorta "mmmHMMM"'d me and carried on... Made extra sure her drink was flawless and she didn't complain further, complimented my foam, and left with a smile. Still annoying though :/

Posted 3 years ago #
TeaMinus10

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Yes, I think that every minority has a percentage of people who have more than a chip on their shoulders... a giant log, more likely!

I've had gay guys act all bent out of shape and stomp away from my register when I didn't snap to instantly and get their drink order as fast as they would have liked. And I get women customers all the time who try to circumvent paying full price for their beverages by telling my manager (who is male) that I'm an awful cashier and she would be ever so grateful if someone else (a man, naturally) would help her with her drink order. This one nasty piece of work always wears these extremely revealing outfits and talks in a breathy, baby-girl voice that makes me want to scream. "Can I... (giggle, giggle) please...have... a Venti Decaf Latte with soy, six pumps of sugar-free caramel... (giggle, giggle, flirt) and three pumps of... hee hee hee... sugar-free cinnamon dolce?". Ugh. All of us who are women wait until she's out of earshot and then imitate her/make fun of her.

Posted 3 years ago #
theoneyoulovetohatexo

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i hate when people play the 'race card'.

if you are on the phone (whether you are at the register or not) you are NOT ready to order. i don't give a rat's behind who you are or what color your skin is! hang up the phone and go to the register like anyone else.

get some manners and realize race has nothing to do with your own rudeness!!!

Posted 3 years ago #
NG

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Seriously, the last person who should be saying anything is you CoffeeAsswipe. Am I really supposed to think "Whatta guy? What a great guy?" Really, you act all innocent here when you outed yourself as an ignorant racist in the other thread. I believe it was you who said :

They're fing idiots and that's why they should all be sent back.
Of course, I guess we're the real idiots; they get free health care, money, education from the government. Try to sue them and they'll call their free lawyer.
Thanks Barack and George W. You two make me want to puke.

And that was about Spanish people, but you're not a racist, just some poor, white guy made a victim in this country by those evil minorities. Get off the computer and go play on the freeway you dimwit. If not, pick up a book and educate yourself before you start spouting hate and untruths. Black people, Spanish people and everyone else aren't looking at things through "racial eyes" or however you put it, you are.

Posted 3 years ago #
NG

Member
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Why don't you advertise your business on here? Stand by your remarks and let me know where NOT to go?

Posted 3 years ago #
taichilatte

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PLEASE. Dont even mention Obama involved in racial issues. That's ignorance at its worst. This and the past administration dont see race, they only see in $$$$. Since none of us probably have it, they dont give two thoughts about us normal folks.

Posted 3 years ago #
CoffeeAsswipe

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NG: Sorry to offend you, but the heart of this thread is that people DO see things through racial eyes. We all do. I was just expressing reality by giving a few examples, and I admit it is frustrating that any administration really doesn't give 2 thoughts about us.

Posted 3 years ago #
coffee mart wench

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Us? Who are we, exactly, that no administration cares about?

Posted 3 years ago #
DARKROAST

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Wow, I'm sorry I came to this thread so late!
@sbrean: your "they" or "those people" argument is a cheap over-generalization. Try again.
@Coffee ****: truly living up to your moniker there in oblivion.
Let me say this to anyone in doubt: unfortunately, some rotten apples decided to perpetuate racism and bigotry. That, of course has a domino effect that affects everyone sooner or later. Let's remember that the Civil Rights Movement took place only 40+ years ago-it's going to take some time to filter out that nastiness.
I know, I know, a few of you may say, "Well it's over now." Not quite.
About 2 years ago, I was hugging my boyfriend from the side in a department store in Orange Friggin' County, Ca. I reached into his pocket to grab his wallet because his hands were full. Now, it was more than obvious that we were together. However, an employee thought I was a pickpocket and hoarsely whispered to my b-friend, "Sir! Excuse me, Sir! Somebody's trying to take your wallet!"
@ElHombre: I am sorry you had to deal with that mess. Sad to say, some of us are still a little defensive and are having a hard time moving forward. And that makes it hard for all of us.

Posted 3 years ago #
CoffeeAsswipe

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The "us" was from the last words of the post right above mine...normal folks.

Posted 3 years ago #
DARKROAST

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Gotcha.

Posted 3 years ago #
ElHombre

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Well this is spiraling out of control :/

Posted 3 years ago #

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