but JEEESUUUUS i hate when i'm holdin out my little hand, askin you to pay for your beverage and sundries,......please place it in my hand,...dont just throw it on the counter or at me general direction
ugh
i never thought i'd **** about people throwing money at me,...
(28 posts) (21 voices)-
Posted 3 years ago #
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I love it when you ask them if they want a receipt and they accept.
You had it over, they look, crumple it up, then toss it on the counter.
awesome.
Posted 3 years ago # -
yeah man and wtf w/ not being able to get their card balance on the screen.
People think the drinks are overpriced and then treat us like sh!t becuz of it. Bogus! You know why you're at starbucks; don't take it out on me.
Posted 3 years ago # -
It's sad because the people that come into our stores and act as if we are stupid and do not know what is going on don't realize that most Starbucks employees are actually pursuing degrees or have another full-time job.
I had a customer come in today. She gave me a rather large bill and I cashed it out. In the middle of the transaction she tried to give me a silver dollar and some penny's. I was thrown off at first because i had already closed up my till so she took the change back and said "Never mind little girl don't think too hard you might confuse yourself"
Posted 3 years ago # -
A gripe of mine is when they place their money at the end of the counter so you have to reach all the way to them to grab the money. I mean I don't complain or anything cause well ****, I get payed to work at Starbucks and ring up customers like I should. It just gets annoying when people are so **** lazy.
Is it really that hard to place your money in my hand or at least not right next to your waist area like a regular customer would? Or do you want me to grab it out of your fake gucci wallet so you can pay for your over-customized artery clogger.
**** starbucks
Posted 3 years ago # -
I hate it when they walk over to the other register (when I'm standing just 2 feet to the right) and then place their money behind the counter where I obviously can't see it and wait. We look at each other for 30 seconds until I shuffle around the counter, reach over, and take the money.
Posted 3 years ago # -
I really like when a customer will give you a $5 bill for a drink that cost oh lets say $4.08 and then keep shuffling around in their purse like they are looking for the 8 cents so they can get a $1 back so you're sitting there waiting and waiting and they look at you like what the ****? why haven't you cashed me out yet? but if I cash them out right away they'll be like woah woah woah wait I have change! and they give you some random amount so they can get back only dimes or nickles but no pennies.
Also the customers who do a credit card transaction but ask you if you can break a $20 and you tell them you cannot open the register unless you have a cash transaction and they look at you like you're some piece of ****.
I need to stop going on this website before work because I believe it makes me more hostile.Posted 3 years ago # -
what about those $100 bill a-holes? Yeah, why don't we just go break it at the Star-Bucks. That's a great idea.
Posted 3 years ago # -
i just tell those 100 dollar people,.....sorry,.....and then i throw their cup in the trash
Posted 3 years ago # -
Huh? Isn't it your job to take people's money in exchange for coffee?
Posted 3 years ago # -
I hate it when I'm at one side of the register and then they put their money on the other side.
GOOD GOD. just stand where I'm standing.
Posted 3 years ago # -
perf,...it is my job,....but if they dont have a form of payment i can accept, then there's nothing i can do about it,....
i'm just a lowly barista,....
Posted 3 years ago # -
@ Perfectionist: In some low to mid volume traffic cafe stores, their are situations where we really CANNOT break a 100.
We just can't. I could get into the logistics of it but I am sure you are smart enough to figure it out.
And in those situations... what are we supposed to do? In some situations the only way we could break it is if a shift opened the drop box, but that is a HUGE security risk, our safety is not worth a few people getting to break a 100 that they should have asked for in a smaller increment when they were at the bank in the first place.
Seriously, who goes around carrying 100's? WHY? Why would you carry 100's around in the first place? It doesn't make any sense.
Posted 3 years ago # -
i have $100s in my wallet. 4 of them actually. i only carry them because i got them in my birthday card the other day and that IS what the bank gave my mom. it's what they give you in the machine if you get like over $200 at once.
...but i always hated when customers gave you a $100 bill first thing in the morning. i have no $20s then and i give you like $97.93 in change [mostly 10s and 5s, that they most likely complain about] for your large coffee... then the next 4 people people give you $20s for a drink that's $2 -- i'm wiped out in no time! ..and before the safe can open to change out the bills!
Posted 3 years ago # -
the only people i see with $100's are the ones who look like they shouldn't have any in the first place. makes you wonder...
plus, they usually only buy drip coffee. love it.
Posted 3 years ago # -
"I had a customer come in today. She gave me a rather large bill and I cashed it out. In the middle of the transaction she tried to give me a silver dollar and some penny's. I was thrown off at first because i had already closed up my till so she took the change back and said "Never mind little girl don't think too hard you might confuse yourself"
That's jaw-droppingly rude. She'd get decafed in a heart beat and the sugar-free version of whatever she asked for.I used to work at a very low volume store and we *could not* break hundreds. We never had the cash, even during Christmas to break them. I always told them it was company policy and that there was nothing I could do about it.
Posted 3 years ago # -
@ theoneyoulovetohate: At my store it is particularly difficult, ALL of our 20's go in a drop box that we cannot access, and we are not allowed to ask the shifts to open those boxes to make change, and they are not supposed to, for security reasons.
This means that all we can make change with is fives and tens and ones, so if someone has a 100, unless all the planets are aligned, we are probably going to have to say no. We are just a mid traffic cafe store, their is really not much we can do.
Posted 3 years ago # -
grow some nuts people. Don't accept that nonsense. That happened to me until I challenged a guy about it and it never happened again. You are paid to work there, granted, but you can set the boundaries of respect by the way you conduct yourself. A woman came into one of my old stores when me and my mate were working and she put her hand in the tip jar. She was told firmly that those were our tips which we worked hard for and that she wasn't welcome in the store anymore. No problems since.
Posted 3 years ago # -
Sometime when people give me 20s and I give them their change with three 5s, they complain, so I ask in a sickly sweet voice "Oh, I'm sorry, did you want all 1's?" and they usually just grumble and leave. :D
Posted 3 years ago # -
Oh, the tip jar! A couple nights ago, a lady ordered a grande coffee, then said, "I'm a couple cents short, is that okay?", and when I offered to sell her a smaller cup of coffee, she went, "Okay...?" in that tone where they think you're weird. Was it petty of me not to want to go into the tip jar? I just think people should pay for what they get.
Posted 3 years ago # -
People seem to mistake the tip jar for a "leave a penny, take a penny" jar. Or are they just cheap?
Posted 3 years ago # -
Wow, I seriously thought we were the only ones who had this problem... It sucks that it seems to happen everywhere, but it's nice to know we're not alone.
Posted 3 years ago # -
@Perfectionist: Buddy, you've been on this site long enough to have an idea of proper customer etiquette! Although it may be within our job description to "make change", like most companies, there is a rule regarding big-bill change: protect the employees and business assets. Especially now when people are robbing other people in broad daylight.
Regarding tips, it always disgusts me to see people stick their paws in the jar to get some change because they a. Don't want look for/have any change b. Don't want to charge it. To all disgustomers: YOU KNOW WHAT THAT JAR IS FOR. Don't play the ignoramus game with us, we've seen it all.Posted 3 years ago # -
That reminds me of a costumer who told me an experience he had at a different store, just after he got his gold card. The barista failed to ring up the 10% discount and when he asked about it, the barista just grabbed a dime out of the tip jar. Are you really that dumb? That breaks so many rules and it's just idiodic.
It also strikes me as amazing that well dressed businessmen in suits will help themselves to the tip jar. Really? You can afford that designer suit, but you're so desperate for cash your stealing change from a tip jar? Or maybe you're really good at it and that's how you paid for such a nice suit.Posted 3 years ago # -
As a shift, I flat out tell people we cannot break $100 bills. No way. We actually had a lady the other morning, about 0600, get a tall drip at the DT and tell us, "and I've got a $100 bill I'll need change for." Then she drove around before we could say anything. She paid with a $5, and expected us to just give her change for the hundred. I told the lady we could not give change under any circumstances. F her. We're not a bank. But I don't break $100's for anything, unless they buy a crapload of stuff. I was told I'd be written up for going into a drop box, so the customer can suck it. If my baristas can't break them out of the drawer, and do it without cleaning them out, the customer is just SOL.
Posted 3 years ago # -
I hate people who bring in 100's. I will always see them as d-bags for the rest of my life.
I hate people who get newspapers and just cut ahead of the line or give the money to the person on bar. Who the f do you think you are? Seriously, c'mon!
Posted 3 years ago # -
Really? I love people who just leave the money there and walk away. That goes right in the tip jar.
Posted 3 years ago # -
@ Let's, I do the exact same thing! Like with the Sunday Times = $6 in the tip jar!
Posted 3 years ago #
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