Ok. So there's this barista at my store. We all know someone like her:
-She's been there long enough to feel like she has power because she's been there longer than other baristas
-she throws her weight around like you wouldn't believe
-she snaps at me all night and full-out cusses for no reason
-other people i've talked to just say "she's like that"
-god forbid you give her any sass-back cuz she gives you a ton of attitude
She'll order me around even though she's not in charge, and the shifts don't do anything about it. the SM's talked to her a few times about her attitude problem. but she's crafty and manipulative so she usually gets her way. i freaking hate this. i don't know how to deal with her.
the worst part is, when i started there, she was the nicest person to me. and we developed a really good rapport. now shes just a big *****. WTF? Thanks guys, it just helps to vent. any advice on how to deal? i really don't want to go to the SM about it. it'll just create even more tension all around i think.