of course it was the one with out coffee! i wonder what would have happened if you gave her a shaken iced vanilla/hazelnut with whip latte. you know, to best accomodate her order. i mean god forbid she orders ESPRESSO and got a drink with espresso... she probably would have gone crazy blaming you for everything!
i once had someone order 2 tall vanilla DREAMS.
i asked her if she meant the HOT or ICED drink. she said HOT. and i said meant the order a vanilla cream latte and made sure again she meant a hot drink.
she said yes.
her daughter said yes.
i make 2 tall HOT vanilla cream lattes.
i hand it off to her and she freaks out saying they were supposed to be cold and the one's with the crushed ice and i didn't know how to do my job.
PAY ATTENTION WHEN I SPEAK TO YOU WOMAN!!!!
people are absolutely dumb.