Can anyone tell me if it is ok for SS's to use the Partner Bev Markout button so friends/family don't have to pay? I'm pretty sure the answer is no, but I just need some verification, as I didn't want to bring this up to anyone else I work with. Tonight the SS on duty came over to DT when her cousin came up. The cousin insisted on paying for the drink. The SS said no, no, no. And Partner Bev'd it out. So I asked (somewhat sarcastically) if I could do that for any friends/family that come in. I frequently notice that other SS's let their friends/family have free drinks and/or the 30% discount. Though when family came in when I was on shift, neither of this was allowed. So if anyone can provide any clarification, that would be great. Thanks.
Partner Bev Markouts
(11 posts) (9 voices)-
Posted 3 years ago #
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Well from what my SM & ASM told me during the store meeting months ago...
NO. You can't give out your partner beverage unless you're on a break, order it and receive it THEN give it away, then that's fine. But when you're working, you can't.
But my SM/ASM said that if you ask the SS if you can take off your apron, LINE UP with your friends/family, then you can.
But tbh I think it depends on the SS. I still do during the shift if I let them know and they're fine with it.Posted 3 years ago # -
Here is the actual rule (according to all the handbook nonsense) the partner beverage is only for that partner, and is only allowed during their shift, or thirty minutes before or after it. It is non transferable.
However, it is ridiculously common practice for people to abuse it and give drinks away to their family/friends/anyone they happen to think looks nice/if they want a girls number/or if they just really want to.
They are not supposed to, but I wouldn't worry about it, or make a big deal about it. People have been giving stuff away to friends and family while working food service jobs for AGES, not gonna change now, haha.
Just don't worry, be chill about it. Most people will not care if you do it either. Rule of thumb is this, if you are going to do it, make sure the person you are asking for permission has done it themselves, and then ask first before you do it.
It really depends on the manager as to whether they will let it slide. My SM lets people do it, as long as it is actually properly marked out... within reason of course...
Posted 3 years ago # -
hmm...if SM is there, I go by the books. If not, I don't charge partners for their beverages, period. As baristas we're supposed to "surprise and delight" our guests, and I think we deserve a little of that sometimes too :)
I've had the same courtesy extended to me occasionally at different stores which is nice, though I'm always ready to pay if I have to.
Posted 3 years ago # -
I know people have been fired for giving away drinks. Don't do it.
Posted 3 years ago # -
My SM has actually been cracking down on it lately because a couple specific employees are giving away the store.
He won't kill you if you do it once in a while, but I mean seriously like they are just giving away drinks to their friends and their friends friends friends by the truckload.
And it's gotten quite ridiculous. He's really nice (a lot nicer than a lot of SM's, many of whom would write people up and then fire them) but he has to put his foot down because some people have abused his kindness.
Ilovesbux is right, better in the long run to just not do it.
But I also suggest not "telling on" someone who does, especially if they are shift, but just don't bother telling on people. It will only make people angry with you and it is unlikely you can prove it, or you might run headlong into a managers pet situation where that person you accused privately to the SM can do no wrong and now you are known to the SM as the person who is against his/her favorite barista/shift etc. etc. etc.
Stay out of the politics, don't give them away, but don't get involved in others doing it. More advice, if someone wants to do it, ask them to do it on their till, if possible, so you are not party to it.
Posted 3 years ago # -
Let me tell you from my experience: P&AP does track the volume of partner beverages so tread carefully. They will investigate if they notice a trend. Just keep it cool and as infrequent as possible-discretion is your best ally when trying to stay under the radar at the Bux.
Posted 3 years ago # -
You can also use the "Cup of Water" button as well if you don't want to do multiple partner beverages transactions. I use it since we have so many water requests in my store.
Posted 3 years ago # -
The only problem with that is the auto-ship orders depend on tracking of specific recipe items; ie, your store sells almost no fraps, but your inventory history may show that your store orders an abundace of frap base. It still leaves a paper trail.
Posted 3 years ago # -
Non-transferable? Pfft...We waste so much espresso, milk, coffee, water, tea, etc. all day long, and I mean A LOT. It doesn't really matter. So according to SB, if I make a drink for myself I can either drink it or toss it, but not give it away? (As if it magically makes up for the milk and coffee being used) Sure thing, Hoss...more coffee down the drain.
Just mark out extra shots and syrups in your drink to make up for all the crap that you either waste or give away.
Posted 3 years ago # -
I was fired for it, enough said. I was fired for giving a drink away to someone who apparently use to work for the company and I wasn't aware of it because they didn't have enough money. Although my Manager hated me because I was dating someone she liked...and I know she knows everyone there gives away drinks for free.
Posted 3 years ago #
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