Why do you even work at Starbucks if you hate it?

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Why do you even work at Starbucks if you hate it?

(36 posts) (18 voices)

Started 3 years ago by Hello12345
Latest reply from dynamico76

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Hello12345

Member
Internets:8

I randomly came across this site and started reading through the threads, and I have one question to ask. If you hate your job so much, why do you work there?

It's not fair to the costumers that you treat them badly because you hate your job. Just like a worker at Mcdonalds who puts together food in a crappy manner because they don't care about their job or their costumers.

I cannot believe that some of you do things like put Visine eye drops in the drinks so the costumers get diarrhea or you intentionally smash their pastries and all this other stuff I'm reading about. Just because you get frustrated and want some sort of "pay back". Grow up. Get a job that isn't in costumer service if you don't want to deal with needy costumers. You guys are worse than the costumers themselves.

I am sure some Starbucks workers LOVE their job and know how to handle customers and they would frown upon you all. This sort of stuff would get you fired if your Boss' knew about it.

Get a different job.

Posted 3 years ago #
Jett

Member
Internets:226

Told you so! :)

Posted 3 years ago #
steam_machine

Member
Internets:118

Well, first let me start off by saying, i have never gone to any such lengths, like put eye drops in someone's drink to give them diarrhea, but thank you for the idea. Secondly, i speak for others like myself, who are attending college and trying to work to pay for expenses at the same time, that it is difficult to find a job that works around your school schedule, as most places have specific shifts, or times you must work. Not only must i find a job that works around my school schedule, but in the current economic slumber, not many places are hiring so often. I am currently seeking a new job and believe me, once i find one i will leave that place in an instant, but until then i must put up with stupid, ignorant, customers who throw cups of sugar at me, and verbal harass and degrade me on a constant basis. This is a place to vent our frustrations, and obviously, you are not employed at starbucks and do not know what kind of ridiculous policies must be enforced at all times or the unnecessary stress that is a result of it.

Posted 3 years ago #

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Hello12345

Member
Internets:8

I don't care if you vent here, but putting things in peoples drinks and food isn't right no matter what. I don't care what the customer does. Sabotaging a drink or food is just wrong.

Posted 3 years ago #
coffeesoldier

Member
Internets:151

you keep bringing that eyedrop thing and i dont know where you got that from, if u saw it somewhere here maybe one person did it but we dont say much about what we do to customers we just vent about them so go away ****

Posted 3 years ago #
DoppioMacchiato

Member
Internets:95

...I love my job...it's just fun to read stuff on here. And where on earth did you read about visine in drinks? How is it even possible to do that? LOL...wouldn't someone see you? It's so out in the open that's pretty much impossible.

By the way...get a sense of humor please...no need to be so serious...more than half the stuff people write on here isn't even true, it's just after the fact things they think up and 'wish' they had the balls to do...at least that's what I'm hoping! 0_0 LOL! Cause there are just some WRONG things written on here! :)

Posted 3 years ago #
Hello12345

Member
Internets:8

I read on this website how someone keeps a bottle of Visine in his pocket at work to drop into peoples drinks.

I also read a few people encouraging others to leave "little surprises" or whatnot in the drinks.

I just don't think this is funny. Venting is one thing, this is another...........

Posted 3 years ago #
psychoholic24

Member
Internets:66

haha, i didnt see that Visine post, but that is hilarious! yes it is funny...

Posted 3 years ago #
DoppioMacchiato

Member
Internets:95

To each their own I guess! :)

Posted 3 years ago #
dragonfly123

Member
Internets:404

First of all, Hello12345, you have obviously never worked for Starbucks. If you did, only for a week (cause that's all it takes), you'd see what we mean.
Second, some of us are in college/grad school and you must have been living under a rock for the past two years, so I'm going to tell you something very shocking: WE ARE IN A RECESSION. The economy and unemployment rate are the worst they have been in decades. Google it if you don't believe me. The reason I brought up the recession is that nobody is hiring. I can speak for myself when I say that I went to a pretty good college, graduated with honors, and have lots and lots of experience in my field. Nobody is hiring, I'm living on my own, and I'm STILL expected to pay my rent, bills, and college loans. Can you believe it?
So to answer your question: why do we work at Starbucks? Because nobody else is hiring at the moment. Because we need to earn money in order to pay for food and shelter. I started looking for a new job within my first week working there. I am STILL looking for a different job, six months later. Some of us aren't lucky enough to be living with mommy and daddy or have an uncle who will hire us to work at his office. Some of us literally have no other choices.
It's difficult enough to have to deal with managers and shift supervisors who act like slave drivers and treat us in ways that I'm certain are illegal. It's bad enough that we WORK like slaves and are barely compensated for it. But dealing with spoiled, rude, obnoxious, brats of customers who literally get off on berating "the help" is not something I signed up for. The worst thing I'd do to a rude customer is decaf them or give them re-steamed milk that's been sitting in the pitcher for a while. I'm sorry, but I don't care how much money you are paying for your $hitty beverage; you CANNOT treat another human being that way.

Posted 3 years ago #
becca001

Member
Internets:610

I highly doubt the visine thing is true. Someone trying to look like a bad-a**. I'd never do it and doubt every one else here would either.

This is a low paying job. We work very hard with no credit. Customers treat us like garbage even when we do exactly what they want. So we get frustrated and angry. I love venting here. It makes me happier at work. Seriously.

Retail sucks. All service jobs suck, but the benefits of this job are AWESOME. Awesome. That's all I'm gonna say.

Don't tell people what to do with their lives. Mind your own business. You don't even work here so you can't even relate to us.

cruisy, shut up.

Posted 3 years ago #
Hello12345

Member
Internets:8

Dragonfly123, but it's okay to sabotage other peoples food because you're frustrated? Grin and bare it or quit. I don't want people putting things into my food because I want something to be remade. I shouldn't even have to worry about that.

Posted 3 years ago #
coffeesoldier

Member
Internets:151

WE DONT SABOTAGE PEOPLES FOOD I DONT KNOW WHY YOU KEEP REPEATING THE SAME THING, YOUR OBVIOUSLY A PARANOID DISGUSTOMER.

Posted 3 years ago #
coffee bandit

Member
Internets:62

steam_machine & dragonfly123

you two really hit the nail on the head. bravo.

im a student barista. working to make ends meet. and its exactly like they say. as if school wasnt stressful enough already; it doesnt help when idiots who would actually pay for this c_rap treat the people who work there in such a manner.

Hello12345 - not everyone does stuff like that. out of all the customers, there's only a handful of people that act like morons and that stuff really gets to us. we are only human and each individual can only take so much before they just explode.

if there are any nay sayers, perhaps you would like to live a few months in our shoes? no? i didnt think so.

Posted 3 years ago #
Hello12345

Member
Internets:8

LISTEN UP --- I don't care about you guys just venting. I only care about the employees who ADMITTED to sabotaging drinks and food on this website. If you're not in that category, stop getting offended saying "I don't do that!", because I'm not referring to you. I am saying, if you hate your job SO MUCH that when you get frustrated that you put stuff in drinks, you need to quit.

Posted 3 years ago #
toffeecoffee

Member
Internets:111

chill. just be happy it was visine and not some other questionable bodily flud

Posted 3 years ago #
sanderson

Member
Internets:193

Hello12345 - I agree with you that putting things in people's drinks and food isn't right. I didn't read the Visine thing myself on here, but I've read multiple posts from a person advocating putting urine in customer drinks (I'd rather drink the Visine obviously...lol). Do these things actually happen? As others have pointed out, it would be very difficult to do so undetected.

While I certainly don't agree with it, extremes like that aren't the norm. And as others have pointed out, even the partners saying that they engage in such behavior might not be actually doing so.

I realize that you aren't coming down on everyone on this site (and I'm not coming down on YOU by any means)....and trust me, as a customer, I've read some things on here that make me actually stop and say "wow". But then I remember the purpose of this site. And I remember that I don't treat the Starbucks employees like the hired help. I am always polite - "please", "thank you". I leave tips in their tip jar (no...that isn't required, but I personally view it the same as tipping a bartender - they are preparing a drink for me, so I leave a tip in both scenarios). The point is, unless you are a total **** when asking to have a drink remade, you really don't have to worry about someone tampering with your drink. Again, I agree that putting things in people's drinks is wrong....but if you treat the folks behind the counter with respect, I have to believe that they will reciprocate. And they always have in my own experience.

As much I've I stopped and said "wow" when reading some of the comments about customers, I think I've said that even more when reading what some of the customers do to the Starbucks employees. Throwing things at them? Screaming because their 10-modifier drink isn't exactly perfect? I really think it works both ways.

Anyway, I do agree with your basic premise...but life isn't always black and white. It's not always as clear-cut as "quit and find a new job". As others have posted, perhaps their life at the moment mandates the flexibility of their schedule at Starbucks. Or even though it doesn't pay a lot of money, it pays more than minimum wage...and in this stagnant economy, perhaps that's all that is otherwise available to them. There are a multitude of reasons why someone might stay at a job which makes them unhappy.

Anyway, that is my unsolicited "two cents". :)

becca001 - LOL. I thought that cruisy's post was going to go unnoticed. :)

Posted 3 years ago #
Jett

Member
Internets:226

So did I Sanderson, so did I...

Posted 3 years ago #
dragonfly123

Member
Internets:404

I personally think cruisy started this other profile to just be obnoxious (meaning Hello and Cruisy are the exact same person). Please tell me there aren't two of them!!!
Also, from a very young age I was thought to not be rude to waiters and waitress because these are people who have access to my food, and you just don't want to pi$$ that person off. Apparently our disgustomers were not taught the same... But then again I was also taught to treat people kindly and with respect.

Posted 3 years ago #
Jett

Member
Internets:226

There aren't two of us, have you noticed my posts have decreased over time? It is becauce you baristas can't take a hint about how to act in a real job, it is because most of you are just kids and this is your first job. Also, 95% of you have at one time or another said how you all would like to "hurt" the customer and how they deserve it. And how managment deserves to get theirs too. Such child like behavior.

Posted 3 years ago #
slavebucks

Member
Internets:12

I just got off my shift and this is a job that I'm using to pay for my tuition. Its not that I hate Starbucks and the company itself, its a majority of the customers that make the job annoying. I like to make lattes and drinks for people, its fun! But, if you're being rude and obnoxious, its hard to serve you with the best customer service possible. Its a great job if you have cool co-workers and have enough staff to support you. Otherwise, if you're short staffed, it gets pretty difficult and having rude customers just tops it off. I still treat my customers with respect and the attitude of "the customer is always right" but just wrote a few things that i WISH i could say and i wish they could realize what we go through during a shift. Thats why im here, to share my experiences with other baristas and maybe make myself feel better since I know there are other people out there and I'm not the odd one out.

Posted 3 years ago #
becca001

Member
Internets:610

Get off this site. Seriously. You don't work here. You obviously never worked a service job in your entire life. You probably don't even know what real labor is. This is the one refuge we have to complain about our jobs. Please go somewhere else.

How dense are you to believe that someone could put Visine or urine into a drink? How could that happen? There's cameras everywhere and customers constantly being nosy and watching us the entire time. Oh but they said they did! Give me a break. Anyone can say anything on the internet. Use your head.

Posted 3 years ago #
Jett

Member
Internets:226

Becca, I have worked multiple service jobs in my past. A dry cleaner, S..way, and a deli in a busy downtown district. And I do know what real labor is. Ever heard of hauling boxes? Breaking down skids weighing in excess on 1000 lbs. each, up to 6 skids daily? Have you worked in the hot Arizona summer, outside, when it is 110 degrees F? Give me a break, you have NO CLUE WHAT LABOR IS!

Also, please address who you are talking to when you post. Who are you telling to get off this site? It is me I know that, just a friendly tip. :)

Posted 3 years ago #
kereichakra

Member
Internets:66

I don't hate sbux, really. I love my job; I love the customers (for the most part), I enjoy most of the other partners...and I love coffee. I just hate the garbage we have to put up with sometimes. I understand, this is not the worst job I could have ever, however there are some goings-on that are questionable. I haven't ever tampered with a person's food or beverage, other than maybe decaf...but I've realized it doesn't really matter...so I quit.

This isn't my first job, I've worked since I was thirteen. I've done hard manual labor jobs, child care, customer service...I've seen my fair share of jobs. I guess I'm just worried about where the company is headed, along with the gripping about customers that have always been there. A majority of customers are decent and likeable...sometimes you get a bad egg, or someone who isn't as polite as you would wish; but you deal with it (or go on this site, and vent. :))

I work at my job because I do enjoy the actual job itself, I just don't agree with some of the policies and practices. I enjoy making coffee, serving coffee, and presenting it with a smile and maybe even a conversation. Also, I'll echo many others in the forum, and mention the job market...it's less than desirable. I've tried to find another job, to no avail. There's just nothing out there. If it gets bad enough, I'll work two part time jobs to get by...but until that point, I'll just keep my head low and hope for the best.

Hello12345, Haven't you ever worked at a job you didn't care for longer than you should have because you had nothing else?

Posted 3 years ago #
Hello12345

Member
Internets:8

Becca001 -- Shut up already. You act like working at Starbucks is the hardest job in the world, and I laugh at how you call it REAL labor. Like making Crap Fraps is hard work.

Cruisyeyes -- Why do you have 300+ posts if all you do is whine about the Starbucks employees here?

Posted 3 years ago #
dragonfly123

Member
Internets:404

This is not my first job. I've been supporting myself for years and even put myself through college. I always joke that my first couple of jobs were great and then it just went downhill from there. I apologize for repeating myself, but I'll say it again: never in my life did I have to work so hard for so little. I come from a poor family and I support myself 100%.
And again, this website is for those who hate Starbucks, i.e. disgruntled employees, people who loathe corporate America and prefer small, independent business, and people who OWN small business and have to suffer competition with evil, greedy chains.
What the F is the point of creating an account here, when the sole purpose of this website is for people to vent about this evil corporation, if you're just going to defend it?
That would be like me creating a user account and logging in on a daily basis into a Lady Gaga fansite. For the record, I LOATHE Lady Gaga. Get a life. Or perhaps create a pro-Starbucks website.

Posted 3 years ago #
steam_machine

Member
Internets:118

Well just for your information, its not all just making crappy frappiccino's. After a morning rush, there comes the cleaning, the deck scrubbing of floors, taking out the trash, rotating milk, pastry, retail, and paper inventory, washing dishes, making prep for the crappy frappiccino's, mocha, and whip cream, trying to keep up with the endless array of timers going off for the sanitizer water, blender rinse sink, the steaming pitchers, the coffee, lobby spins, and doing a 5 minute QASA ecosure health walk every hour, on top of counting tills, filling them up with change, doing the deposit, going to the bank, putting in a money order, plating all of the a.m. pastries for the following day, pulling out sandwiches, oh and not to mention, by this time its only 3 people working including the manager on duty and you have to continue helping customers while all of this is still going on....it may not be the most labor intensive job, but its no walk in the park either.

Posted 3 years ago #
DoppioMacchiato

Member
Internets:95

Man! I can't stop laughing! This post is getting ridiculous!!!

Posted 3 years ago #
coffeesoldier

Member
Internets:151

This is definitely a really hard job as it comes to labor intensive considering your on your feet for 8 hours, not to mention the 100 other things we do that steam machine mentioned, the standing takes its toll on your feet,legs and back, I know, ive had many a jobs from construction, to street work, to office work to starbucks and starbucks is definitely up there in Labor intensive that is why im amazed at the girls who do it and do it well. so basically hello12345 you are TALKING OUT OF YOUR ****, get a life.

Posted 3 years ago #
coloure

Member
Internets:107

@Hello12345

I guess if one person who works at Macy's steals merchandise from the store then all Macy's employees steal from their respective stores? Get real and stop being a paranoid idiot. 99% of the time you will never have anything in your drink other than what you asked for.

A lot of people come here on this website to vent their frustrations about working or visiting Starbucks and for a lot of us baristas we just can't quit. The economy being as it is, it is very hard to find a job. Believe me if I could get another job and quit Starbucks I would but with the benefits and a coffee loving family I have incentives to stay here. Put on a green apron and work for Starbucks and I swear there will be a voice in your head telling you this job sucks, this company is retarded, and that your feet/back hurt.

I'm glad we have this website because honestly it's all just good fun to read and I'm sure everyone here would agree (even cruisy). Stop being such a downer and just laugh at all the wierd and strange things people have to say. If for any reason you take a sip of your latte and get violent diarrhea the next morning, then just sue. I must say that I agree with you that people shouldn't put harmful substances in your drink but the fact of the matter is it won't happen.

Posted 3 years ago #

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