a shift that used to work at my store told me that if a customer was a doucheb*g at the register, he would write a line through the "custom" box and the person on bar would decaf them, give them a different kind of milk, give regular vanilla if they wanted sugar free, burn the milk, etc.
I was a little shocked that the customers and the SM didn't notice this.
has anyone else heard of/done this?
Yeah sort of. I have a different system. I tell the person on bar a sentence with the word "laser tag" worked into it.
I need to make up a secret code. I enjoy putting fake random names on the cups and seeing if any of the customers notice the weird names i've given them, or if its a slow day, just let the person at bar call out a drink for an unknown person ( we don't really use names at our store so its a rarity that we use names unless its really busy so drinks don't get confused)
People at my store say "penalty shots" when they want someone to get decaf.
"Penalty Shots", that made me LOL!
I put a happy face on the cups of hot people.
Sometimes just to mess with people, I write their name wrong, just barely. For example, if your name is "Julie", you become "Judy"; "Will" becomes "William", "John" becomes "Johnny". It's fun to see the looks that the bar person gets when they call out a silly name.
This one time, on the cup of a customer named Dorothy, I quickly doodled a little tornado by her name. Girls named Kat get a cat doodle.
If the customer looks very ethnic or foreign, I don't even ask for their name. Otherwise it goes down like this:
ME: Can you spell that?
ETHNIC CUSTOMER: "_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _!"
ME: WTF? I'm just gonna write "A" ...is that okay?
I want to make up a code for it but the baristas in my store all have sticks up their @ss and probably would never go for it. even the ones I'm "friends" with are really retarded about giving customer service.
we talk over the headsets...its awesome. i wish i could blow my nose in their drinks
I work at a drive through store, so i just tell them to do it over the b button, or ring in "ask me" so it prints on the cup label. pretty much everyone i work with knows what the "ask me" means if i am the one ringing it up.
... oh and one time when i was marking a cup (when i was on bar) i wrote "no" in the decaf box and handed it off to the customer.
see in my store, its pretty tight behind the counter - the register is virtually next to the bar. So if the customer is being a **** bag, the person on bar fully realizes it and **** up his drink by default - no secret marking necessary. We do use a system for checking out hot girls though ( i work with a lot of lesbians ). Whenever a hot girl walks in the store, the person at the register calls out a decaf tall almond latte and i automatically know to be on the look out and scope out the cafe. When the girl leaves we rate her on the 0-10 scale obviously. But you can use this in any store, just call out whatever drink you dont make anymore so its only obvious to the people that know the system.
whenever there's a hot girl, everyone at my store says "drop the shots"
This isn't quite the same but I went through every sleeve in the store and wrote "do NOT drink this, seriously" on all of them.
Gotta love the slow days.
Oh man, im gonna have to use some of these. the only code i use at my store is some of us guys ask "how many pumps did josh get today" when a fine woman comes in and the response of course is 1-10
I used to work with a gay gentleman and he had a system of rating hot guys... if the guy was cute, he was a "Venti" if he was REALLY cute, maybe a "Quad Venti" or something like that. So he'd often refer to customers as Venti's.
Sorry, the "gentleman" was attracted to other boys.. I don't know why G.. A.. Y.. was censored..
I'm not sure why that is censored either. It seems like a pretty benign word. I'll look what other words are in the censor that are questionably offensive. Weird. But hey, I just installed it because I got sick of reading **** **** and ****.
when someone would get a venti xxxcr crf (which was quite common in these times) YES THE TRIPLE EXTRA CARAMEL WAS ESSENTIAL. it somehow became a **** popular drink at my store. anyway we would just write FA for fat ****, or if a customer was really rude our bar was so close to the register that the barista could hear, or we would say "put some extra whip cream on that for them ;)"
Decaf is as far as I'd go seeing as how if you **** up a drink, they'll only return with a vengeance. As far as hot people go...Our customers are old or really young. (When it comes to male customers) Or of course they're with their girlfriends, and I'm not about to ogle a guy with a girlfriend. I'm never going to meet a hottie working at the Bux. x.x
When I worked at a Starbucks Coffee Bar inside an Albertsons grocery, all seven of us knew that a dot by the 'drink box' was to give the **** bag decaf. Now that I work at an actual Starbucks, we just walk up to the person on bar and say 'This lovely customer needs their drink made with love!' To which the bar person normally responds 'Oh, they'll get extra, EXTRA love!' :P
Years ago we used to underline names for the ones who needed decaf. Also, I learned from older partners that putting a small drop of peppermint syrup in ANY drink throws off the taste, but just enough to where you're not sure if it's just you, that maybe it's from that lingering toothpaste in your mouth. You just can't quite put your finger on what exactly is wrong. It works, we've tested it on our own partners when they get their partner beverages.
These days we don't even bother. We'd much rather make the drink right and get the customers out of the store.
aw man I'm totally going to get some of my partners to give our "awesome" customers EXTRA love.
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