I Hate Starbucks

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1. Chicken0rFish
   

   Member
   

   Internets:68

    

   I don't know what the customer is thinking when this happens:

   It was a busy day (Frappy Hour) and just my luck... both front registers freeze... so as I'm restarting my register and trying to help the first customer in line, my shift is expediting, calling down the line to get drinks started.

   Finally once the registers are working again, I get to the 6th guy in line who gives me this NASTY look. I say hello, then apologize for the wait, after which I ask what his drink was and he's like "That other person already took my order." (in a TONE that said 'Are you stupid? Hello, my order was already taken, and you should already know what it is') ...to which I swiftly and frankly responded "Okay, and what was it? I have to ring you up, you know."

   WHY DO **** STUPID CUSTOMERS ALWAYS DO THIS?! Do they think us employees share some kind of telepathic link? That we know everything that goes on with everyone?

   I hate people who say "She's/He's already making my drink" or "That other person already got my order" ...OKAY, WELL I KNOW THAT YOU HAVEN'T BEEN RUNG UP YET. I'm SORRY if I was handling another issue, but I DID NOT HEAR YOUR STUPID DRINK. REPEAT IT, YOU DENSE MORON. JUST TELL ME WHAT THE HELL YOU ORDERED, AND DON'T GIVE ME ATTITUDE!

   And MAN, I wanted to backhand that one douchegod across the face.

   Posted 3 years ago #

2. XH_Latte
   

   Member
   

   Internets:370

    

   Oh yes, this happens daily. It drives me nuts. So when it happens, I go into "Star-Bot Mode". I slowly tilt my head ever so slightly to the left, put a big stepford-wife smile across my face, convert my voice into a soft monatone and say "Oh, may I ring you up?" Realizing I'm making fun of them, most eventually apologize!

   Posted 3 years ago #
   Magical rainbow ponies

3. becca001
   

   Member
   

   Internets:610

    

   Everyday, every hour. What the **** is wrong with these people? Oh, they already took your order? They're already making your drink? Great! I guess they'll punch everything in the espresso machine and you can slide your money in there.

   Posted 3 years ago #

4. pap3rf1sh
   

   Member
   

   Internets:332

    

   I hate it when I'm calling down the line and I'm at the way end of the line and a person tells me their drink order and hands me their credit card. I'm clearly not standing in front of a cash register and I'm also clearly not carrying one with me

   Posted 2 years ago #

5. the_grumpista
   

   Member
   

   Internets:19

    

   The best of all is when I'm slaving away on bar, there are people waiting at the handoff station and a couple people ordering at the register.. some **** walks in and, ignoring the obvious register line, goes straight to me (on bar!) and barks their order at me without me even asking. Happens all the time.

   "Uh.. they can take your order at the registers ma'am."

   "Oh, haha!!"

   Or if they don't immediately shout an order at me they just stand there for ten minutes and huff and puff because they think I'm ignoring them. Which I am.. I like to milk it for a good five or so minutes anyway. Just to see if they catch on after watching about ten people go by picking up their drinks and leaving.

   "Sir, are you waiting on a drink?"

   "No, I want to order!"

   Putting on my kindergarten teacher-esque voice.. "Oh, I see! Well you see those registers right over there? I'm sure that so-and-so would be more than happy to help you out!"

   ..Really? Are you so **** oblivious...

   Posted 2 years ago #

6. dragonfly123
   

   Member
   

   Internets:404

    

   I hate when people come to wherever I'm standing and try to order. Really? Do you not understand that you have to PAY for your drink before we can GIVE it to you? Unless you go to a sit-down restaurant, what part of walking up to a cash register do you not understand??? P.S. I typically ignore people who come to the hand-off counter and stare at me. And if someone walk up to the register (you know, like they're supposed to), I'll take their order first.

   Posted 2 years ago #

7. baristaslave23
   

   Member
   

   Internets:8

    

   omg i have those stupid customers that when its a huge rush i ask what can i hget for you and they say a mocha ok i ask them what size and they repeat by saying mocha i ask them again what size and they just look at me with this stupid look on there face like hu? again what size? i said a grande omg it pisses me off so then i go and write the cup when i go to put it down and walk back they look at me and get all angry sayin ummm i said iced.... story of my life and it happens every morning!

   Posted 2 years ago #

8. yo
   

   Member
   

   Internets:104

    

   when you put it on the bar and they give you a look and say, "I wanted it iced."
   god i just wanna slap them upside the head with a pitcher

   Posted 2 years ago #

9. dragonfly123
   

   Member
   

   Internets:404

    

   No, I love it when there's only one customer and you make their latte, then they're like, "I wanted it iced." Really? You just watched me steam milk... WTF did you think I was doing???

   Posted 2 years ago #

10. AlmostDone
    

    Member
    

    Internets:18

     

    That used to happen tome all the time.. Also, when it gets busy and you have a whole bunch of drinks to make, you call out a tall latte and some **** says "EXCUSE ME, THAT'S SUPPOSED TO BE SOY!!" and you're like.. "um.. actually, that isn't even your drink. that's someone elses.." Then they feel like an idiot.. I used to do that even if it was their drink. Sometime's I'd accidently make it wrong, so I'd tell them that so they'd look like the moron, not me... HAHA!

    Posted 2 years ago #

11. becca001
    

    Member
    

    Internets:610

     

    "Is this mine?"

    Posted 2 years ago #

12. Perfectionist
    

    Member
    

    Internets:794

     

    How about when a customer immediately takes the lid off their drink and inspects it for proper whipped cream right in front of you. So little confidence in my abilities :)

    Posted 2 years ago #

13. Just_Say_No
    

    Member
    

    Internets:779

     

    I get that all the time. I just get make sure that everyone in line around them knows that this person could not figure out that I needed to ring up their order. The embarassment is clearly on their face, it's priceless.

    I might sound mean but, after you say "hi, how are you?" and they blow you off rudely saying that the other person already has it, then you just love the revenge.

    I also get the telepathy thing, I ask them what they ordered, and they just say that "blank" already has their order. That's where I, again, make sure everyone around this person knows that this guy/girl cannot figure out that I need to actually know their drink to ring it up. The embarassment is a great revenge.

    Can't stand them.

    Also, does anyone else have the thing where a bar person is taking a customers order, and because the customer is talking to the bar person, they are not in front of the register. So the next customer in line thinks they can jump ahead in line. To which I promptly ignore them and leave them hanging their looking foolish. Then make them move out of the way when the other customer steps back over to get rung up. Priceless.

    Posted 2 years ago #

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