we just had a guy transfer to our store who is(for lack of a better word)a tool! he thinks he knows everything there is to know about starbucks and will even fight with the rest of us who have all be there for 3+ years. 99% of the time he is wrong! the only one in the store that likes him is our sm! uggg sorry just had to vent!
the new guy wtf
(16 posts) (12 voices)-
Posted 2 years ago #
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we just had a girl transfer to our store and she put our store down so bad. she was offending everyone and running and pulling our sm from phone calls with the dm to tell her about the "mold" in the fridge. then she tried to transfer to another store and the sm said she wouldn't recommend her until she fixes her attitude. i say let her go, and don't let the door hit her in @$$ on the way out!
the very first time i met her she pushed passed me and then started talking trash about me to my friends. needless to say we are not anywhere close to being friends. i cant stand to work with her and listen to her skwaking for more than three seconds.
Posted 2 years ago # -
that sounds reeeeally familiar. what store do you work at?
Posted 2 years ago # -
I really don't think I should say...
Posted 2 years ago # -
eh it's probably just a coincidence anyway. is he a shift?
Posted 2 years ago # -
New SM in our store and per usual all kinds of new hires already. Guess how many we have that are like that?
Posted 2 years ago # -
asm is the most useless job. Every store I have been to that has one is a giant sh1thole. It gives the sm some excuse to not do their job, and the asm is always on a huge power trip. I have had sm's that did a wonderful job and were really great people, but asm's are all giant c0cksucking ****holes
Posted 2 years ago # -
pap3rf1sh no he's not a shift, I am and thats one of the things that pisses me off even more. I have someone that thinks they know more and me and yet i have been there twice as long!!
Posted 2 years ago # -
LOL story of my whole freaking starbucks career. I just LOVE getting bossed around by baristas who have been working at starbucks for only six months when I'm going on 2 1/2 years. I might not be a shift, but don't treat me like I'm stupid. we got this obnoxious transfer a while back at my store (she quit, thank god) who had only been working at starbucks for four months and she would literally "remind" me and all the other baristas how to do things all the time.
one of the baristas ended up b*tching her out because she kept jumping down his throat about the dumbest things (leaving cleaning supplies on counters, not rinsing pitchers, etc) basically telling her that she's an idiot and only a starbucks newbie would actually give a **** about all of the standards.Posted 2 years ago # -
The way to deal with sbux commandos is just give them a dead blank stare every time they start bossing you around and talking about standards. This technique was my natural reaction to when I would walk into my store to start my shift and the first thing anyone would say to me would be about where we were at with our daily sales goals. I would just raise an eyebrow and stare at them until they walked away. Now no one wastes time talking to me about the stupid numbers. I learned that doing this works to stop a lot of unwanted dialog (except when someone is angry and yelling at you, in which case it makes them even angrier, which is awesome).
Borrowed partners are awful too. "OMG what's wrong w/ your computers?! At MY store the screens work much better! OMG at MY store we put the heavy cream in BEFORE the vanilla! OMG you're using a grande cup?!? WE use a pitcher! Why are you throwing away the coffee grounds?!? WE put them in bags for grounds for your garden!!"
*blank stare*
Partners that pick up shifts at my store and act like that never come back.Posted 2 years ago # -
:/ I feel like I might have done something like that when I transferred.
The thing is that it's hard to be a transfer... once you're used to how things are done one way and you're thrown into a new store, everything is the same and yet ... it isn't. Someone will ask you to do something and you'll do it the way you did it at your old store, then when they're like "wtf are you doing" and you're like "... making iced coffee?" and they're like "that's not how you make iced coffee," you have to say "oh, thats how we did it at my old store" just because you don't want to seem like some idiot who has no idea what he or she is doing.
For the first few weeks when I was new to my new store, I'd point out a lot of differences. Not necessarily saying that one way is better than the other, just that I need to get used to how things are different. Like in my new store, people clean EVERYTHING with the bathroom cleaner/spirit but at my old store, we only ever used the blue stuff for counter tops and behind the bar stuff. I'd mention this and people would get offended like I'm telling them they're doing it wrong, but that's totally not what I mean.
And once, I was on DT bar making a hot chocolate, and looking for the mocha sauce, bc at my old store, we always garnished the whip with mocha drizzle for HCs, and the shift looked at me funny and was all "hot chocolates don't get anything on top of the whip" like I was some sort of idiot. I had to explain that it was how we did it at my old store and not because I didn't know the recipe cards (and I'm pretty sure I'm right, but whatever, idgaf).
I think a lot of people who transfer act like they "know everything" because if they don't, they get treated like they're new, which is probably the most annoying thing in the world.
Posted 2 years ago # -
We had a transfer who basically came in and told the manager that everyone was doing things the wrong way and that nobody was following procedures for closing correctly. She gets on her high horse about procedures all the freaking time and feels like she needs to boss everyone else around because her store was soooo much better. I do the tips at my store and she's always asking me what we got per hour and EVERY TIME she has to mention how at her old store they always made over $2/hour in tips and we only make $1.70 or whatever here. I DON'T CARE ABOUT YOUR OLD STORE, and also you're a big butt.
I think she's the only transfer we've had since I've started working and I really don't like her. I wouldn't mind a transfer doing things differently as long as they're open to hearing how we do things at my store, but she is just thoroughly convinced that we are all hopelessly backwards and I hate it.
Posted 2 years ago # -
@jellyfish: you are right about hot chocolates and drizzle. Some folks at my store get lazy about it. I prefer not to correct them on it but if I'm on DTW I'll throw some drizzle on before handing out the drink without making a big deal of it. This results in fewer sent back. If it's a kids HC, or even teen girls, making a mocha smiley face will often improve yor tips, even though it's not technically standard.
If an opportunity to correct this shift in a nonconfrontational way arises (maybe leave the recipe card on top of the stack in a place you know he/she will see it) I would take it. But it may not be worth it. Just make them right yourself. If someone tries to call you out again, maybe ask for the recipe cards so you can study them since your old store must have "trained you wrong?" Use your judgement. It's hard to be diplomatic in these situations, especially when dealing with a superior with an obvious non-chocolatey chip on his or her shoulder.
Posted 2 years ago # -
When I was a new transfer at my old store I used to always start sentences with "At my old store..." But most of the time they ended with, "Which is why I like this store better!" It's hard not to compare. Just like someone mentioned before, it doesn't mean one is better than the other (well in my case it did), it's just hard not to compare.
Posted 2 years ago # -
It definitely depends on the projected attitude of the transfer. It does get old hearing "at my old store" for the first week or so. If they are performing their duties and just looked lost, it usually is because they just don't know where items are kept (every store does it a bit different). If they have the attitude of "I transferred here to straighten this store out", then we marginalized them to the point of quitting. And those are the ones I really can't stand!!!
Posted 2 years ago # -
My store has a few of those kind. I always politely say "thanks for the tip" and file it under 'ignore'. I just find that easier than saying "dude, you're out of line...quit telling me how to do my job while I cover your lazy **** and do BOTH of our job lists." >:-(
Posted 2 years ago #
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