I'm new to Starbucks, I was hired a few weeks ago and I've been training ever since. To be honest, I don't really hate Starbucks (I'm indifferent--I needed a part time job, they called back first) but I'm not sure of where else to go for advice on this. So basically, I have three issues. Not major issues, but just a few concerns.
1. My training -- I've been reading through all the manuals, and I've been trying to complete the modules, but my manager doesn't seem to have time to train to me, and when I ask him to help complete the module, he seems irritated by it (well, that's the impression I get). He seems nice, he's just extremely busy. I'm not aware of any assistant managers or anything like that, he seems to run everything in the store, and he seems to take random days off. I don't think I have a learning coach, he just shows me how to do things when he has time. He also won't do the entire module because using the cups and espresso or w/e costs too much, but that's understandable. Some of the other baristas have been helpful, but they're very busy (the store is constantly busy, except a few hours in mid afternoon) and have to stop half way through when someone arrives at the drive-thru or there's a sudden line up of customers. I guess I should just keep asking them until they show me, or should I just watch and try to learn that way?
2. I haven't been able to get paid because Starbucks computer system doesn't recognize my bank account, despite that everything was confirmed as being correct by my bank on the phone. I'm hoping this will be sorted out, eventually =/
3. My schedule -- So basically, I'm finishing my h.s. credits online and am trying to meet college application deadlines by spring. I figured I'd be able to balance work, intensive do it yourself education and volunteer work. I underestimated how much time you have to put into online credits, so it would be better if I could do the evening training, but I'm not sure what my manager would think of that because, unfortunatley, I already wrote down being available in the day and that's when he's scheduled me. I also underestimated how much there was to being a Starbucks barista, like I was supposed to help a friend move this weekend but had to cancel because I have to go to some sort of coffee conference at a hotel =/
So I'm just looking for advice on what you guys think. How do you have any advice on how I can make the process better? Any advice or constructive criticism appreciated.