That a customer could be on the other side of the A**holes
If so, How?
How do you be a customer but a good one... is it possible?
(15 posts) (12 voices)-
Posted 2 years ago #
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I'm not sure I understand this.
Posted 2 years ago # -
I mean... How do you be a customer but not have the barista think your a ****
Posted 2 years ago # -
Tip $5 lol.
Posted 2 years ago # -
Don't treat us like vending machines. A genuine please and thank you go a long way.
Posted 2 years ago # -
I would say don't act like a total animal, look us in the eye, reciprocate when we're friendly to you, and say thank you...like Dolly said, a tip is nice but being treated like a human's even better.
Posted 2 years ago # -
My best advice: Hang up your cell phone when interacting with us. There really is nothing more obnoxious than that.
Other advice: Accept the fact that **** happens. Sometimes we are down an espresso bar or a blender and things go slower. Sometimes your drink might not have gotten the whip even though you asked for it. Sometimes we are out of certain pastries, gift cards, cups, sandwiches, etc. **** happens and it's not the end of the world. So don't act like it is.
Posted 2 years ago # -
Speak respectfully and say thank you.
Really, that's all we ask for.
Posted 2 years ago # -
I am a customer, and I always order what you guys call the soccer mom special--non fat white mocha hold the whip--and I always tip...because I used to be a waitress---and I understand the whole service thing---but my question is...don't you guys make a good hourly wage? Or are you paid $2.01, like a waitress? Do you live off the tips, or is it just extra? Please don't take this the wrong way...inquiring mind just wants to know! :)
Posted 2 years ago # -
We get paid very cr@ppy compared to the amount of work that we do. It used to be that at starting a barista would make 50 cents above minimum wage and then get raises once a year that are just painfully low. We don't live off our tips, but they sure do help. The can make the difference between having gas to make it to work or not. But as many have mentioned already, it's not about the tips as much as it is about the treatment you give us.
Posted 2 years ago # -
Also the tips really don't add all that much, maybe about a buck an hour.
Posted 2 years ago # -
@kbandme i've been a waitress before and our work is so much more detailed than what I did waiting tables. not to say a waitress doesn't get **** on and deserve a livable wage but in never had to clean actually **** when i was waiting tables. the waiting on customers is only one aspect, then there's the detailed cleaning and manual labor..our hourly wage doesn't cut it, not even close.
Posted 2 years ago # -
Dont get mad if your drink is wrong...sometimes the **** that rang you up didnt write it correctly!! And we will gladly fix it if you dont have a fit! Oh and if you see five or more people hovering around the hand out dont expect to order and your obnoxious 180 degree no foam latte to be done in five seconds!
Posted 2 years ago # -
We are very hard workers, we never stop. Our hours are terrible, we work open, close and midshifts. Try doing this, then deal with customers who are extermely rude, in a hurry, and think all we do is pour milk. Our pay rate is not good, and tips are not great. Unlike a waitress we do not get tips on credit cards or sbux cards. Which must of the customers use. Sure we get benefits, but guess what, we pay for that too!
All we want is customers to be pleasant, off their cell phones, and be polite!
Posted 2 years ago # -
It's a better job than a lot of jobs out there but it's definitely work. When we're not ringing you up or making you drinks or getting you your food, we have to clean everything behind the counter, sweep and mop, clean the bathrooms, take inventory, unpack boxes and stock our back room, stock products in the lobby, take out the trash, brew more coffee, and prep for the next shift coming in. It's a never ending workload, or so it seems.
So knowing this, how can you be a good customer? Treat us like human beings. If I say 'how are you?' please acknowledge me, don't order at me. A 'how are you?' back is appreciated. You don't 'need' anything. Don't order an overly complicated drink and think you're the **** for doing so. A modifier or two is fine but 4 or 5 is excessive. Honestly a please and thank you is the best thing you can do. Oh yeah, and tips are appreciated.
Posted 2 years ago #
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