What should I expect? Everything so far has been done super slow, how long does it take to get your partner card? Is the training different from what I've read? I'm expecting to be thrown on register already but... what else? lol
So I start on Tuesday
(18 posts) (7 voices)-
Posted 2 years ago #
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I'm really scared about what kind of HOURS I will be getting. I have open availability and signed on to be full-time but I keep reading about cut hours and ****.
Posted 2 years ago # -
Well, first of all, calm yourself a little. :)
They won't throw you anywhere, at least not until you've had the basics. From what I can tell (we have two new partners at my store and I've been seeing the new training, kinda) you'll be reading about coffee, then you'll start learning how to do a lobby slide, then they'll teach you how to make hot drinks, then how to make cold drinks. I'm not sure where register training comes in, but that's not terribly difficult, either. :)
You're gonna be fine! And I don't know what to tell you about hours; it really depends on the store. My hours have shot up in the last few weeks - I don't even have open availability and I'm averaging 30-33 hours a week. On the other hand, your store just might not have the labor for that, so it just depends.
Good luck! And always come here to vent. :) And if you have questions, your fellow baristas, shifts, and barista trainer are there to help you. Ask them anything you need.
You'll be fine!
Posted 2 years ago # -
Oh, it takes awhile to get your partner card, but you'll get "numbers" right away, which you'll use to clock in and out, to get your markouts and your discount. :)
Posted 2 years ago # -
Lol thanks for that little chill pill. That doesn't seem too bad at all, I hope my store has the hours though. (:
Posted 2 years ago # -
i'm a barista trainer and can tell you this... First day will be 'first impressions' where your manager goes over paperwork with you (tax forms, etc..) and you get your hat, apron, coffee passport, etc. Then you'll do 'starbucks experience' which is a series of videos all talking about the history of starbucks and its brand. Then if are scheduled long enough you get a tour of the store and start on brewing coffee and a coffee tasting. All easy ****. If you want more details, i will provide seeing as i have the whole training plan memorized.
Posted 2 years ago # -
How long are you scheduled for during training? Didn't you do the onboarding process online like with the tax papers and ish? I got my coffee passport and all of that when I was called in for the chat/coffee tasting.
That does seem quite simple though. (:
Posted 2 years ago # -
training shifts should be around 4 hours at a time. Yeah you were able to do onboarding online but there is still **** the manager has to do with you in person. I'm not sure about your 'chat' but if you are being trained according to standard you will have numerous coffee tastings. So brewing coffee... Then learning warming and pastry case (basically how to sample a pastry, food safety) then espresso bar basics ( how to steam milk for a latte and cappucino) then making very basic drinks. Ideally a good sm will schedule you to train on these sections for a few hours then have you as 'coverage' for a few hours in the same shift to have you practice. For example, one day you learn how to do cadence (coffee) and warm sandwiches and that's all you do your entire shidt that day.
Posted 2 years ago # -
Okay! Well I guess it'll all come to light. I won't hesitate to ask you question, lol. I'm crossing my fingers.
Posted 2 years ago # -
yeah you'll be fine. Just don't puss out and quit the first day!
Posted 2 years ago # -
And keep us posted. :)
Posted 2 years ago # -
You'll learn the bar basics, warming station, all that good stuff -- only to be planted on register nearly everyday for the next couple of months. Pardon my cynicism, but it's true. Something you can do early on is request to be assigned to different positions so that you can absorb it faster. Prove to them that you're capable of doing more than just being a money dispenser.
Posted 2 years ago # -
You'll learn the bar basics, warming station, all that good stuff -- only to be planted on register nearly everyday for the next couple of months.
Thank god this didn't happen to me when I started. If your store is small you'll most likely be able to move to bar sometimes and stay there for a while. If it doesn't happen just ask, especially if it's slow. The only way you'll truly learn how to bar is to get stuck on bar during a rush and have 20 angry customers waiting for their thoroughly modified drinks.
Posted 2 years ago # -
We're in the same boat..I start on Monday. Today I went in to finish up all the paperwork and crap.. super slow process from being hired a week and half ago! Good luck with training.. I'm just ready to get it over with! :)
Posted 2 years ago # -
The rest of you guys get hats? I feel so left out...
Posted 2 years ago # -
I didn't get a hat yet but I'll be very disappointed if I don't.
Posted 2 years ago # -
Teobandit, you must have a pretty good store. A store that actually has deploys based on area of opportunity rather than just planting people where they won't have to worry about them. It's a poor management tactic, honestly.
It's a well known fact. You learn how to do things in this job by being thrown into the fire, and learning how to keep up on your own.
Posted 2 years ago # -
Well, Buxmeister, when you have a store that only has, at max, 3 people on the floor at a time (okay sometimes we get up to four during a Saturday rush, but that's normally so that there's coverage while people are taking their lunches)it makes it much easier to assign new partners to an area where they need practice. Even during a Saturday rush the floater can help them out and prep drinks, milks, etc. for them as well as brew coffee and do other floater tasks. You'll still have one person on register and, if there's a fourth, they'll probably be off doing SS/SM things like counting tills, placing orders, unpacking orders, etc.
I'm glad I was thrown on bar over and over again until I got the hang of it because I feel probably as comfortable as most of our partners do barring with 12+ cups in line and more coming. Newbies should not fear this because it's not as if you're stranded, especially if your store is bigger. You'll have more than enough help if you feel overwhelmed, which you probably should the first time you're stuck alone on bar during a rush.
Posted 2 years ago #
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