Has anyone else noticed a rise in people who order AT us instead of from us? I hate that people come up and say their super-over-modified drink and as we are beginning to reach for a cup to write their drink they are already spitting their next seven orders at us? Or they order a drink and pastry and while you are still writing their three drinks they are yelling, "And I said a bb scone!" I heard you ****, but as you can see, I haven't had a chance to move from this spot because you ordered half the menu!!! Or they order the pastry first and as you move to the pastry case to grab it they are already yelling their iced single venti xxxxx-CR, make sure it's xxxx-CR, oh and make it decaf, CRF. It's as if people truly believe we are robots or something. I love it sometimes because I just let them blab on and then say, sorry I was doing (insert situation), go ahead and repeat that. Lol, because you didn't see me do it, I have to explain it to you!
Starbucks Robots
(16 posts) (11 voices)-
Posted 1 year ago #
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I one time went to go get some guys two cups of Pike and he yelled after me, "I'm not DONE yet!"
I came back with the coffee and said, "Sir, I went to get your coffee first because I have a bad memory and would have forgotten what you ordered. I wasn't walking away from you."
What an a$$
Posted 1 year ago # -
I love the pastry case ones. Where they point to the furthest thing away from cups, then start with the drink orders. Love the decaf, french vanilla, triple, latte, skinny. Oh, that's iced. /facepalm.
Posted 1 year ago # -
Once again, on register I usually wind up thinking about longcats and forget that there's a giant talking doüche infront of me, so they were going to have to repeat their order anyway.
Posted 1 year ago # -
^ Lol, love it!
@DecafG: I hate those people. I wanna stab them with those plastic serrated knives...
@TNS: Or how about the ones who say they want a white mocha and when you ask if they want it hot or iced they look at you like you're the m0r0n and say, "Ummm (as in, hellooo), that was a frappuccino." Jerks!
Posted 1 year ago # -
when you walk away from a person, naturally it might seem like you are done taking their order. honestly.
Posted 1 year ago # -
Damn guys, you have it easy. At least they speak english :D
I work in Flushing New York..theres over 240 known languages spoken here haha.
But it's mostly Asian... Wanna know how they communicate in my store at me? Hand gestures and grunts. heres a little how a conversation kind of goes.Me:: Hello welcome to Starbucks what can I get for you?
Them:: I want that one...
Me:: Uhh which one?
them:: {points and gestures}, that one...
me:: Uhh, theres 3 drinks on this menu right here as part of our promotion, are you trying to get the strawberries and cream frappechino, the caramel frap?or the mocha coconut fap?them:: Strawberry.
me::: Okay what side would you like?
Them:: {points towards a grande}.
me:: okay sir, can I get your name for the cup pleae?
them::: {points to the grande cup again)
Me:: No sir I need your name, what is your name?
them::: Grande
Me:: your name is grande?
and end of story..I get that about 40 times in 2 hours or so. so probably around 150 times a day.
Posted 1 year ago # -
If said person just pointed at a particular pastry and you walk toward the pastry case while reaching for the tongs, how does that imply I have finished taking their order? When they just ordered a cup of coffee and I turn to the brewers, why would they assume I am done with taking their order? When I haven't taken their money, what sht do they have for brains that they'd even consider I am done taking their order?!
Posted 1 year ago # -
My fave...
Me(smiling, making eye contact): Good morning, how are you?
Them(looking everywhere but at me, while chatting on cell phone, and speking with marbles in their mouth, whispering as to not disturb the person they are on the phone with): Venti Pike.
My bad, I guess I shouldn't interrupt someone when they're in the phone.
Hey, you don't have to love me, you don't have to like me. You can even HATE me, but at least show SOME courtesy. Mamma woulda SLAPPED me...twice. Once for being rude and once for making her have to slap me.
Posted 1 year ago # -
Well, I'm sure that I made some kind of comment or kind gesture indicating that I would be right back after getting the coffee. I think he'd just ignored me.
Posted 1 year ago # -
Sbuxtookmysoul, your completely correct in that haha. I hate cell phone talkers.
Another thing that is crazy by me is that asians, no offense to anyone on here, talk extremely loud to each other or when just talking in their own language.
Yet when they come up to order, especially the women.. They literally whisper their order. I have to ask them to repeat themselves like 5 times just to hear what they want. It's so ridiculous and hilarious at the same time.Posted 1 year ago # -
This topic is hilarious. I've encountered multiple customers like that today. There was this one customer who came in and said caramel square. I asked how many? She kept saying lemon square... "Yes m'am, how many would you like? You can get a petite discount when you purchase two or more." "Lemon square"... *behind me my SS whispers lemon square* ..*Me thinking to myself: Damn I know I sound fkin' wierd because I'm still sick, but wtf I know what she wants.. HOW MANY?" (facepalm)
Customers these days.
I've got a rude one on the phone too today. ... Um did your mom or guardian teach you any fkin manners? Especially coming from a professional? *end of rant*
Posted 1 year ago # -
tell me about it. I dont have great memory so I dont have a problem asking them to repeat and order. Its bad enough that I am only 3 weeks in and im still learning where things are on the POS....but I always seem to get people who want to order about six huge modified drinks back to back and expect me to catch each one and then they move onto a pastry, while im still stuck on drink one lol , if they get mad o well I am not a starbucks robot.I hate customers.
Posted 1 year ago # -
We have this **** who looks like the WoW guy from south park who always happens to have his bluetooth. Pretty sure he's talking to his mom
Posted 1 year ago # -
Rofl. I get a couple of those types of guys everyday who sit in the store and do nothing but reed the paper and check their laptops.
Posted 1 year ago # -
i am pretty sure someone came through the drive-thru recently and ordered something along the lines of "espresso french vanilla whip cream" or something.. they skipped like half of the words.. i had to drag their drink order out of them, i think that annoys me even more... please do not come up to the register when you have left your brain in your car/at home or entirely lack one.
people who just spit their drinks orders out at me just get the "i'm sorry, what was that?".. same as the people who i ask to hold and continue ordering their drinks anyway, although i definitely heard their order.
also. sometimes the customers are even more robot-y than they treat us! it's creepy!
"can i get a grande nonfat latte... no foam, with a splenda, stirred... and extra hot!"
"okay, sure, a grande nonfat, no foam, stirred, extra hot latte... and sorry, was that a splenda or a sweet & low?"
"i SAID a GRANDE..... NONFAT....."
"i know ma'am but did you want a SPLENDA or a SWEET AND LOW!?"it cracks me up that people cannot separate the modifiers of their drinks into individual items in their heads.
Posted 1 year ago #
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