So I was working register yesterday and it was just me, four other girls and my shift. This man comes up to the register, which I give him a happy greeting that Starbucks wants me to give and you know what this man does? He slams down his Sonic cup and starts yelling about how there is no trash can in the drive thru. I just sort of blink at him and tell him that we removed it because it gets pretty gross very fast and there's flies etc. His reply: AND WHO'S FAULT IS THAT? By this time my shift has come to my aid and tells him that the District manager is the one who got rid of all the drive thru trash cans. Yet, this man still insists on filing a complaint and we, of course, have to give him the number to customer relations. People these days. . . Too lazy to find another trash can.
What happened yesterday with an insane customer. . .
(53 posts) (26 voices)-
Posted 1 year ago #
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I would have said "well, there's no trash can, but if you like I'd be happy to shove that cup up your ****".
Posted 1 year ago # -
Next time, the response is, "You inbred, mannerless, Neanderthalic slug. The flies are lured by people like you who not only throw their off-site waste into OUR receptacle but who, failing to bathe on a regular bases, bring the flies with them and then don't have the common courtesy to ask, 'Please, is there a place I can throw this?', Instead they come in here like their lithium has worn off, in a manic depressive rage...
Sooo... Welcome to Starbucks. What can I make for you today?"
Posted 1 year ago # -
^^lolololol
Posted 1 year ago # -
@ Randy: I resent that Neanderthal comment! I am sure if Neanderthals were running around today they would surely NOT be so brainless as to talk that way to people who handle what they are about to ingest.
Posted 1 year ago # -
Now that I no longer work the bux I would have totally gone with the "If you drive just past the DT and get out of your car wait for the light to turn green then walk into the oncoming traffic. Your garbage will be disposed as you play frogger"
Posted 1 year ago # -
So I finally found out it is a nationwide policy to have drive-thru waste receptacles removed. I asked the prissy manager why they have them at other drive-thrus like Burger King and McDonalds. She said she wasn't "familiar with McDonalds" [Hoytee toyt!] but it was Starbucks policy to remove them. So, I resorted to handing my Starbucks trash through the window as an associate held up the internal trashcan...at least until the other week. Now they say it is a health code violation to dispose of trash from the outside into the drive-thru window. When I said it was their trash, I was replied rudely that, "No, it is mine no that I had purchased it." So, the next time this happens, I will gladly gather all my trash, get out of my car, and slowly stroll into the store to deposit it in their interior receptacles. Sorry people behind me, the anti-Green Starbucks forced me to be a ****. So glad Starbucks is such a "Green" company and all...
Posted 1 year ago # -
Lol wow. Seriously? I didn't realize that having a place to throw away trash made them green.
Posted 1 year ago # -
@practicalactivist - Have you considered cleaning out your car and disposing of your garbage at home, you indolent cretin?
Posted 1 year ago # -
And the award for the most ironic username on this site goes to... practicalactivist
Posted 1 year ago # -
What does being green have anything to do with Starbucks providing a place for you to send recyclable paper products to a dump? Why not recycle your Starbucks cups at home if you want to be so green?
Posted 1 year ago # -
Today I was on the window. I had turned around to grab the customer's drink, but when I attempted to give it to her, there was already a Starbucks cup on the handout plane. I thought I had blonde moment and forgot that I had handed it out, but the woman just raised her eyebrows and said 'thanks'. I really didn't want to throw it out because it looked disgusting and unsanitary- it was encrusted with syrup and dribbled milk. How is it my job to clean out someone's car? This situation (could you throw this out? Kthanksbye) happens several times a shift.
Reviver of thread: please remember that the people at the window are humans. If you wouldn't want to touch other's nasty garbage, why would they? Please punch yourself in the ovaries repeatedly, and never procreate. You are an ogre with an ugly heart.Posted 1 year ago # -
This makes no sense to me. They make such a big issue over a singular garbage??? Get over it. At my particular store there are 7 receptacles to dispose of YOUR trash in. 3 outside, 4 inside. All of which changed on an hourly basis. This justifies how lazy society it-- heaven FORBID one has to go out of their way to dispose of their OWN trash!! And by the way, it IS a health code violation to dispose of garbage through the drive thru window. Or over the counter. Not that I would allow anyone in the store under my shift to accept somebody's nasty grubby diseased trash. Ew.
Posted 1 year ago # -
@practicalactivist: You are scum beneath my shoe. Please off yourself and stop going to Starbucks.
Posted 1 year ago # -
I am so happy the DT trashes are being removed. when i worked at a drive thru, it was a constant battle out there... people would unload EVERYTHING. & then they would complain when the trash can was overflowing. god that was a pain to empty... EVERY HOUR. people are effing disgusting.
after our trashcan went 'missing', it unfortunately became a struggle at the window... "what do you mean you can't throw this dirty diaper away for me?? ugh, i'm calling corporate."
Posted 1 year ago # -
I also like the irony of practicalactivist going to not only a drive-thru, but a drive-thru Starbucks- one of the worst offenders in the 'inhuman anathema dredged from the darkest depths of an Old One's infernal bowels' category of companies that not only generate a frightening and staggering amount of waste (both trash, water and energy) but treat their minions in the US and abroad like so much offal.
Posted 1 year ago # -
http://www.youtube.com/watch?v=EEKafa_viAM
Practical sh!tbag, it's a wonder you still know how to breathe. EDIT: Agree with Senor. And just say no.
At Just Say No: The petulant child comment was perfect.
Posted 1 year ago # -
Practicalactivist: It is indeed an actual health code violation for you to throw away your trash through a drive thru window, so get over it. The world does not revolve around you, restaurants could actually get fined and/or shut down if they violated that rule. And yes, it is your trash once you buy it. You paid for it, it's no longer Starbucks property. You being able to dump your trash wherever is a courtesy, not a right. You want to tell me where in the constitution it says you get to dump your garbage wherever you want? Typical entitled American.
And as for being annoyed that Starbucks is removing it's drive thru's, if it's that big a deal to you that you cannot dump your trash as you go through the drive thru (instead of being ya know, not lazy, and taking your garbage out of your car when you get to home/work and throwing it away there), then stop going to Starbucks to get your coffee and get it at the McDonald's or Burger King you brought up to the manager. You know why the manager responded that way to your asinine comment about McDonald's and Burger King having trash cans? Because what other fast food places or restaurants do clearly has nothing to do at all with Starbucks, nothing, at all. They are not affiliated in any way, they have no joint ownership, and what they do is none of Starbucks business and vice versa. You don't like it? Tough, get out, you won't be missed.
You know why else? Because the manager doesn't care, that Starbucks manager, and all of them, have more important things to do than listen to you whine like a petulant toddler about decisions that they have no say in, that are handed down to them by corporate. Nor do they have time to cater to the every whim of someone who thinks that because they buy coffee at Starbucks, they are entitled to have their way all the time and use Starbucks as their personal trash service.
How about YOU take some personal responsibility for your own trash, stop acting like a petulant child running inside to put your garbage their out of spite, grow up, stop being lazy, and find something better to do with your time than trying to exact the most petty, stupid revenge I have ever heard of in my life because you didn't get your way. Seriously, you are like a small child who started stamping their feet and screaming because they mommy wouldn't buy them a piece of candy. Go to McDonald's where they have your beloved trash receptacles.
And on a final note, what does being green have to do with having trash cans at a drive thru? You are so stupid I don't know how you manage to breath.
Posted 1 year ago # -
*applause*
Posted 1 year ago # -
lol...
Posted 1 year ago # -
I just turned five again. Thanks, Unsweetened.
(Somewhat relevant: I have a semi-regular who I swear looks like he should be in a forest making fun of a teenage girl because her head doesn't come off; every time I see him, I want to start singing Chilly Down.)
Posted 1 year ago # -
Our local SB has removed all interior trash cans except for the little one in the bar and one by the bathroom doors.
Posted 1 year ago # -
mmmjenniferconnelly CARDGAGE SEAL OF APPROVAL
Posted 1 year ago # -
What would Dolly say to that?
Posted 1 year ago # -
I DON'T KNOW WHERE IS SHE, FOR <3s!!?!! SEÑOR SADGAGE!!!!111
Posted 1 year ago # -
She left sbux, and I no longer work with her. That being said... I'm telling. I'll tell her you said "Senor Sadgage D:"
Posted 1 year ago # -
Seems like Starbucks is the entitled coffee pot calling its customer kettles black. When I was a "partner" at a local ice skating rink, I handled the trash just as another part of my job without whining. I figured that people threw trash away in a receptacle at least and didn't throw it on the ground like many other cretins. When my leg got cut on some broken glass jutting from the plastic bag, did I go whining and tell management to remove all exterior trash cans? No. I just learned to carry the bag further away from my body. Trash cans are a necessary social responsibility. Accept it!
Posted 1 year ago # -
Handling other people's trash isn't just another part of our job. At Starbucks, it's a health code violation to take people's trash through the window, and the drive thru trash cans are a problem. If there's any "social responsibility" here it's YOURS. It's YOUR responsibility to figure out what to do with your trash. Starbucks is a coffee shop, not a garbage dump. Your rantings about Starbucks not being "green" because we won't take your trash are so bizarre I'm not even sure how to respond to them. If you care so much about being green you should take your cups and recycle them rather than complaining about not being able to throw them in the garbage.
And you do realize this is a site for Starbucks employees, right? Although I guess if it weren't for mentally imbalanced customers like you, this site wouldn't even exist.
If this is a big problem in your life you must have it pretty good. I'm sure you'll find some other way of dealing with your trash. Put on your big boy pants and figure it out, because nobody here wants to listen to your petty, foolish whining.
Posted 1 year ago # -
Social Responsibility is everybody's business as a part of well, being social and responsible. I personally do not throw any trash out at Starbucks that didn't have Starbucks as the source of said garbage. It is a general fallacy to assume that I and others don't deal with "our" trash appropriately within our own domiciles. heck, even grocery stores have exterior trash cans. Responsibly and ethically, I don't think it is unusual to expect all generators of trash to provide an appropriate means of handling it. Since the drive-thru is perhaps at least 40-50% of all business, then not providing access to those customers is a major shortcoming. If this is too lofty to consider, then I suggest an even less complex job than making coffee. My big boy pants has plenty of litter in it that I pick up off the street and transfer to my trash at home. Can you say the same?
Posted 1 year ago # -
Also, I don't think trash should be transferred thru the drive-thru window. This would not happen if there were a trash receptacle outside the drive-thru like there was in the past. My suggestion is to provide this during open hours and not leave out all night to capture "random" waste. Why is this unreasonable?
Posted 1 year ago #
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