Hey there everyone!!! Just thought I would take the time to properly introduce myself to the group! I am a new barista in northern CA, working at one of the busiest stores on the West Coast. It is pretty insane, especially considering I have ZERO food experience, and we are already obsessing over our looming QASA visit, but I love it so far!!!! Although, I must say there are times when I am definitely frustrated with those so-called "disgustomers". Which brings me to the second portion of this post...DO THESE PEOPLE EVEN TASTE THE MODIFIERS THEY ORDER?!?!! :P
So today, I was on register, dealing with our normal never-ending line, being my normal super perky self, when a boy and a girl about my age approach my till. The girl orders a tall Awake tea in her own thermos, so that part goes fine, although she is a little bit snide. Then the boy begins his order. ""I'll have a grande white mocha frappuccino, but with creme base, 4 pumps white mocha, 1 pump vanilla, 1% milk, with java chips, double blended, 1/2 shot expresso, affagato style, with extra mocha drizzle". Now, mind you, I didn't have a cup in my hand at the time he ordered(insanely fast might I add" so I told him that I was gonna need him to repeat it. At that point he got extremely butthurt, but repeated his order. I then informed him, as I always do, that we didn't have 1% milk, merely two percent or nonfat, to which he sneers, "Well yeah, thats why you mix it. Whenever it is a percentage you always mix them." Anyways, I ring him up(and sadly forgot to charge him for his java chips) and he and his snarky friend leave, and I pass off his cup(which obviously looks like I just scribbled all over it with that amount of modifiers). The barista at cold bar then accidentally forgot to do his 1/2 shot(1/2 shot???? WHY?!?!) affagato-style, and when he sees this he goes, " I ordered this affagato-style. You know what that means don't you? It mean's ON TOP" So she remade it and he proceeded to camp out and drink his heart-attack inducing "low-fat" beverage while surfing the free wifi. What a jerk, I mean, honestly, can one even taste that amount of modifiers? I am tempted to use breve in his drink if he ever comes back, just to find out.
I love Starbucks, and I am honestly new enough to just laugh at the whole situation, but I just find it ridiculous when people order modifiers for the sake of having them, not to actually taste them. Do you guys have this happen a lot as well???