We had several people last night ask for PSLs and when we told them we couldn't sell them until Tuesday, they flipped out on us. The last customer to do so explained that he heard on the radio that if you "just ask" we'll make it. Anyone else have this happen?
People demanding PSLs early
(39 posts) (19 voices)-
Posted 1 year ago #
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yeah people have been asking for it. according to the PSL launch item on the portal you are supposed to make them now if a customer requests it. we just cant suggest it or put out any signage yet, so next time if that happens you are allowed to sell it. These people need to calm their crack.er a ss down though... it's not even that good.
Posted 1 year ago # -
Lame balls.
Posted 1 year ago # -
Yep, 12345678 is right. Basically the whole "Get the Pumpkin Spice Latte 2 weeks early" contest was just a ploy by the suits at corporate to stir up buzz and cause the PS-deprived masses to rush into their local store demanding that they too, as loyal customers of starbucks for so-and-so many years, get their pumpkin spice right away as well.
But I have to say my favorite are the people who are crazed because they are convinced we can finally start making the salted caramel mocha...Im like umm we can make that year round without the stupid salt(which is only like 5% salt and 90% raw sugar anyways)....
Posted 1 year ago # -
Tell them if they bring their own d@@mn sea salt we can make the drink completely year-round. ;-)
Posted 1 year ago # -
Chicago won that contest.. We have PSL's at our store.. the madness begins yet again.
Posted 1 year ago # -
Yeah, that stupid Facebook contest thing. Now I have hordes of flipper-handed chestslappers sharing their 'excitement' about it with me every day, in the vein of 'OMGOMG IT'S BACK OMG I NEEED IT I NEED ONE NOW I NEEEED'
I'm just going to assume my overwhelming sorrow does not translate well over the interzone.
Posted 1 year ago # -
I'm surprised these sumbitches can even remember PSL when I have to remind them constantly about the treat receipt. Every. Single. Day.
Dry Sharpie: [swipes credit card] "Would you like your treat receipt?"
Customer: [stupid look of annoyance] "No."
Dry Sharpie: "But if you bring back this receipt after 2PM today, you get an iced grande drink for $2.00."
Customer: [delayed reaction] "...OH MY GOD! I love getting treat receipts!" [snatches out of hand]
Dry Sharpie: "..."Posted 1 year ago # -
Lol @ flipper-handed chestslappers. Your displeasure brings them joy.
Posted 1 year ago # -
^^ several stores in my district, including mine, are in a test market to not participate in treat receipts. It's so nice, if someone brings one in from another store we have to accept it, but we don't give them out and only maybe 5 customers a day bring them in.
Posted 1 year ago # -
@123..., we are in a no treat receipt test market too, and it has been really nice not to deal with the afternoon hordes. But we did have several regulars who were spitting mad that we weren't giving them out, and called corporate to complain. Also, nobody at our store could figure out how to turn off the auto print on Symphony, so we are wasting so much receipt paper.
Posted 1 year ago # -
Treat receipts should die. The world doesnt need anymore five times a day sbux customers. Its just a ploy to get more ppl addicted.
Posted 1 year ago # -
@Custom box:
1. Take out receipt roll from printer, but keep it nearby.
2. erm, there's no step 2.The downside is that you have to deal with every failed-print screen, but if you're serious about saving paper. Make sure to ask customers regularly if they want their receipt if they scan with a Starbucks card... and plop the roll back in for credit card purchases over $20.
Posted 1 year ago # -
I tell people we don't have the ingredients for PS yet. :)
Posted 1 year ago # -
@Rick
1. Take out receipt roll from printer, but keep it nearby.
2. erm, there's no step 2.
3. ????
4. Profit!Posted 1 year ago # -
I think that the "???" in your flowchart should really be called "magic."
Posted 1 year ago # -
@decafgrande: There's a profit alright, but we as baristas aren't seeing any of it.
Posted 1 year ago # -
I believe the ??? stands for the mystery milk, which we will be using to prepare your pumpkin spice latte, you crazy demanding woman who absolutely COULD NOT wait two frickin weeks to get your sweet syrupy pumpkin nastiness.
"Hmmm is this two percent, whole milk, breve, soy??? Who knows, but in the end the fact that its still foamy and thus usable is MAGICCC!!!!!!!" :D
Posted 1 year ago # -
or even easier, just turn off the printer. before you finish the transaction, ask if the customer needs a receipt and if so... flick it back on. yes you'll get the error codes all the time but better than wasting all of that paper.
Posted 1 year ago # -
FYI, the printer paper is already wasted. It used to be part of a tree, and there will always be rolls of printer paper in the hundreds of thousands of Starbucks stores. The only thing you can do is conserve the individual roll from becoming excess litter.
I was preclosing today and the PS pump was already out. God help us all.
Posted 1 year ago # -
First PSL recently. Utter garbage. Worse than the smell of baking food for people.
Posted 1 year ago # -
Which reminds me, $2 breakfast sandwiches. It's going to be a hot smelly mess. For those of you who haven't burned yourself with melted cheese, you will get burned now.
Posted 1 year ago # -
$2 bfast sandwiches = FML. Thank goodness I don't work mornings...
Posted 1 year ago # -
@dry sharpie, I'm scarred, probably for life, because some janky-**** sausage sandwich decided to drip its cheese juices on me.
Posted 1 year ago # -
Dolly, the same thing happened to me with a ham & swiss when we were closing. It was everywhere. ....why do we sell food, exactly?
Posted 1 year ago # -
I started off my training hearing about cheese burns. The most serious burns to me occur while washing syrups or pitchers under a scalding hot running water. But I have never had to deal with the dripping cheese because I was prepared for it.
We sell food to make even more money for Starbucks. I would be a lot happier if Starbucks was beverage only.
Posted 1 year ago # -
My sister, of all people, came into my store to get a PSL. I was like FOR SHAME, HEATHEN!!!!!!!!!!!!!!!
Posted 1 year ago # -
Seriously. It's a coffee shop. Coffee shops shouldn't be coffee/terrible food/music/accessories/**** walmart. My opinion, at least. Just sell your damn coffee and stop trying to be so many things at once to maximize profits. I hate people asking "Can you toast this for me before I leave?" when I have a huge **** line.
Posted 1 year ago # -
Well Starbucks got rid of breakfast sandwiches at one point but they had to bring them back because people bi-tched about it too much.
And @ Lobbyslide, my mom came into my store once and attempted to order a vanilla 1% no foam latte and I was like "Don't be one of those people. You're better than that." THEY DONT UNDERSTAND OUR PAIN.
Posted 1 year ago #
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