It seems to me like customers are significantly more testy on days they don't have to be anywhere. So after spending six hours putting away the seattle order, and working on the new set up for the new season thing I'm SO not in the mood to be talked down to because we ran out of stir sticks, or because you want your bagel toasted 6 times. YEESH!!!!!
labor day crazies
(44 posts) (21 voices)-
Posted 1 year ago #
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I believe there is great irony in our serfdom on this holiday meant to celebrate the social and economic contributions of workers.
Posted 1 year ago # -
Awwwww yeaaah. My store got the day off because the offices nearby will be closed. However, these jerks got the day off Friday, too but they showed up ANYWAY and we were understaffed during the morning rush that shouldn't have been... because they had THE DAY OFF. So if any of them go to work today, it will warm my heart tomorrow to hear them cry about how we weren't open today. :)
Posted 1 year ago # -
Bah, I work in a mall location that was open. And a new department store opened on Saturday, so it was a consistent rush of tweenagers wanting frappucinos. Thank Howie for time and a half!
Posted 1 year ago # -
My store is in a shopping center. I bet everyone and their momma are going to be there. Blah! Time and half, time and half, time and half...
Posted 1 year ago # -
So, admittedly, I didn't work today, because I no longer work at Starbucks (score!) but I have had my fair share of holiday nutjobs. Most of them wanted the same thing...Iced Tall Green Tea Lattes. Problem is, there was a Korean church down the road from our store, and they'd have bible studies and activities on days like Memorial Day, or Independence Day...things like that. Only one person from each group seemed to have the power to speak English well enough to order, so we'd always seem to have no customers for a couple of hours, and then all of a sudden, 100 people would flood into our store, and 5-6 people would actually come up to the register, and they'd have a piece of paper. They'd never just say "17 green tea lattes". They'd always say "One green tea latte. Tall. And another green tea latte, tall." and go on and on from there. So we'd have to make the same drink, seemingly, for about 25 minutes straight. Then there were the poor folks who just happened to come in while all that madness was going on, so it would take them 10 minutes to get their Caramel Frappuccino. They'd get mad and demand service, but what am I supposed to do when I'm 30 drinks deep, running both espresso machines, with two people on hot bar and one on cold bar? It was like being in hell for the better part of an hour, with dozens of people standing around not knowing what they ordered because they don't speak English and can't understand you at hand-off, with gold-carders mad because it's taking longer than usual to get their drinks, and the store is near fire-code capacity so it's loud, and more and more people come in. Those were the days that I came home and didn't even want to talk to my fiancee, for fear that I might launch into a rant....like this one. I usually can put work aside once I leave and not bring my frustrations home with me, but those days, I couldn't help it. I would come home, immediately put on my workout clothes, and go to the gym to get all my angry energy out. I'd never hit my girl, but I don't ever want her to see me in hulk mode, where I'm so angry I'm shaking. It's scary to be around when anyone does that, so I don't like being around anyone when I'm like that, either.
Reason number 1592 that I'm glad I no longer work for the company. Now I sit behind a desk and make sales calls all day, and handle people who come in to speak to me personally. No loyalty program junkies to deal with, no rushes of folks to contend with, and I make more than 8 an hour to do it. Thank ****.
Posted 1 year ago # -
Oh my gosh Mike, I have those days more and more often. I come home and I am just fuming. Sometimes about different things, sometimes about the same exact things. I swear the other day I was opening and I just had to scream. I looked over at my barista and apologized. She just started laughing and said she had seen other shifts do that before. I guess she was trying to comfort me with that statement, but I don't find it comforting at all that this is something common of a job where we, make coffee?
Posted 1 year ago # -
I've got today off... simply because I get Mondays off, but I'm sitting here enjoying my one perk. I get paid for today anyway! :)
Posted 1 year ago # -
*slow clap*
Seriously, congrats on getting out of there! I work on every holiday as I don't have family in the area to spend them with. Its the same every time. I'm a very positive peson and take things as they come, which helps, but there have been times that I've taken stressful weeks out on my boyfriend, and its a terrible feeling. Thankfully he knows me well enough to know who I really am, instead of the crazed, stressed, lunatic girlfriend he sees on those rare occasions where I've just had ENOUGH. Todays not one of those days, but it threatened to be.Posted 1 year ago # -
Same here. I have no family nearby, atheist so I don't go to church, no kids, and I seriously celebrate NOTHING! Except for bdays, but not like random bdays are days other people want off. Oh well, I just enjoy the few holidays I get time and a half.
Posted 1 year ago # -
No family for me either... I'll volunteer for the major holidays, because I know other people have families and such, but these holidays, whatever... I'm not going to work so you can go out drinking.
Are you guys open on Thanksgiving/Christmas/New Year's day? Airport is, of course, always open, every day of the year.
Posted 1 year ago # -
My store, because of the location I suppose, is open every day of the year. My old store used to close early on thanksgiving and xmas night, then close all day on xmas. However, anyone who wanted to work could volunteer to go work at the store in our district that would open if we wanted the tips and time and a half. I never volunteered because holiday people are the worst. Besides, managers ALWAYS under staff for holidays. No matter how super it busy it was last year, they have this weird reasoning that tells them this year will be slow. FML.
Posted 1 year ago # -
I had the day off from BOTH of my jobs today (first time in three months?) and I got called in. FML.
Luckily it was only a couple hrs to complete the mid-tasks the severely understaffed store didn't have time to do.
Posted 1 year ago # -
Time and a half for training still. No one was irate or impatient. Cake :)
Posted 1 year ago # -
Fortunately, holidays are dead... no one wants to be on a plane on Christmas, you know? So it's easy. I'd rather get off the days around the major holidays, when it's actually busy.
Posted 1 year ago # -
This entire weekend has been insane. Even our usually dead Sunday was slammed. Today it was a mad rush of irritation as everyone in the city came by for frappuccinos for themselves, their significant other, their children, their grandparents, their dogs, their illegitimate third cousin's best friend from grade school. And, of course, tips were rare but demands were high. My store is open 365 days a year.
Posted 1 year ago # -
Yeesh /sympathetic tip :/
@Unsweetie, that's kinda lame the way that works, I imagine. Holiday pay for hardly doing anything and next to nothing for dealing with hordes.
Posted 1 year ago # -
Related note: Since we were closed last weekend and monday, we haven't gotten tips yet for last week, because apparently it "wasn't worth it" to divide last week's. They'll add them together with this week's, so I hope they're not terribly pathetic.
Posted 1 year ago # -
Le sads :(
Posted 1 year ago # -
I didn't have any holidays blues...
Except last easter and last Thanksgiving. Firstly, Thanksgiving was a hot mess from open till my shift ended. Hands down the busiest i've ever seen the store. It was out of control.
And Easter... that was fun. And entire midshift decided to show. Entire. Midshift. So I stayed. And then Penn Station needed help. And then my store called me back because they were collapsing. I went back to 33rd & 5th. Omg. There wasn't a lobby slide in what looks like since I left. It was so bad.
And of course, no one gave a dxmn that I killed myself.
Posted 1 year ago # -
I wonder what the policy is on awarding these remotely?
https://www.sbuxrecognition.com/StarbucksRecognitionGuide.htm#MUGAward
Posted 1 year ago # -
BLEGH! It was insane today. I'm so exhausted! Some idiot decided to go ahead and put up the Pumpkin Spice signs today, even though we aren't offering it until tomorrow.
SO...everyone was getting **** off when I refused to give it to them. I kinda did it outta spite, but mostly for the consistency among the other Baristas.One lady got so effing mad that she yelled "I KNOW YOU HAVE IT BACK THERE! YOU'RE JUST TOO LAZY TO GO BREAK OPEN THE BOX FROM THE BACKROOM!"
I'm so glad this stupid day is over!
Posted 1 year ago # -
15 iced tall Americanos, 1 iced grande Americano, plus 2 green tea frappucinos... I think this was just one order from yesterday during a rush and the shift had to churn these out himself. The other customers had to wait an extra 5 minutes with only one Mastrena available.
Posted 1 year ago # -
@Dry Sharpie... just a guess... were they Asian?
Posted 1 year ago # -
Asians and their green tea. I predict drinks based on race and age. Anyone else do that?
Posted 1 year ago # -
Green tea and Americanos!
There's a thread somewhere about our racist generalizations of customers' orders.. too lazy to find it.
Posted 1 year ago # -
Yes, they were Asian. No, not all Asians order only green tea frappucinos and green tea lattes.
I don't harbor any prejudice for any particular race. To me, they are all disgustomers.
Posted 1 year ago # -
Said generalizations tend to prove true, as I have discovered.
Posted 1 year ago # -
lmfao @ "I know you have it, you're too lazy"
Particularly because its true! lol
Posted 1 year ago # -
shortcup: I'm not racist or anything, but I thought the same thing :P
Posted 1 year ago #
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