Understaffed and want to die « I Hate Starbucks

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Understaffed and want to die

(18 posts) (14 voices)

Started 1 year ago by Unsweetened
Latest reply from Unsweetened

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gegw

Unsweetened

Member
Internets:1,400

I just got thoroughly f***ed in the *ss. I guess it's my fault for wearing nothing but my green apron to work. ;) But srsly, today sucked. Like a hoor on a Friday night. And my throat hurts.

With an endless line, losing my voice, I announced to my supervisor that if I didn't get a break, I was walking out. "This is bulls***! You said a tall coffee? $1.79! Have a nice day! I swear I will just leave! What can I get for you today?! Ridiculous! Grande nonfat mocha?? OK!" It's the day after a holiday. And we had two people. Two. Just me and the shift. I'm exhausted. I want to cry.

To add further insult to injury, we made a grand total of 21 cents in tips. Split between two people. Ha-ha. We can't put the tip jar out (at least, not when managers or the like are around) ...and despite the horde, and the gang raping I got, just ONE person asked "Do you accept tips?" Twenty one cents. Awesome!!! I didn't even bother taking my ten and a half pennies.

I did get a break though. Even though I signed away my rights to such. Initially my manager refused to help us out when my supervisor asked, telling us how busy she was and had to leave soon, after she sat in the back for an hour, eating her lunch. To which I commented, "Oh. That's nice. So... I don't get a break today?" Shooting my famous death glare. :P She relented.

Anyway, so that's the story of my life.

<sobs>

Posted 1 year ago #

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dolly

Member
Internets:619

Awww :C Poor baby <3 I want to give you a big hug <3 <3 <3

...but that's what you get for showin' off the goods, I guess.

Srsly though, why were there only two people?! I feel like Labor Day is a time when a lot of people take vacations.. and fly on airplanes.. and are in airports.. maybe.. so having two people on the floor DEFINITELY makes sense. Way to go guise. But do yo usually have more people in that situation and your manager is just a butts?

Posted 1 year ago #

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lightningscar

Member
Internets:411

why why why do you still work there? transfer to a corporate store. they HAVE to give you breaks and you get tips! and free coffee!

Posted 1 year ago #
Dry Sharpie

Moderator
Internets:82

I've been telling you many times over to transfer to a regular store. The pay might be less but the overall experience is more... palatable. Tips, free markout foods and free drinks... And partner discounts on almost everything sold in the store. There are more people available to work for all hours. My store has a minimum of 2 on the floor at all times, and the shift comes out when there are over 6 customers on the line.

Posted 1 year ago #

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starbuxmaiden

Member
Internets:161

My store understaffed all weekend!!!!! Labor report bs, managers bonus comes into play!

Posted 1 year ago #

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nyc12321

Member
Internets:646

Dry Sharpie, your shift comes out when there's more than six people on line?! I WANNA COME TO YOUR STORE! lololol

Posted 1 year ago #
thinkdeep

Member
Internets:428

lolol, gang raped. HAHAHA.

Posted 1 year ago #
Unsweetened

Member
Internets:1,400

Well, I can't "transfer" I would need to get hired and trained from scratch, 'cause... I don't work for Starbucks lol.

But I don't know. The free-anything doesn't entice me. I would get paid a dollar less, and the only Starbucks around me is slow (working outside this area would be too much of a hassle). I also have two things I've never, ever had before (which is sad) but... I get 40 hours a week, and a fixed schedule. I don't have to put up with any bulls*** about my hours, and... that makes me happy. :/

Posted 1 year ago #
not quite sirens eye

Member
Internets:315

mreow :c

Would a banana help?

Posted 1 year ago #
relax bearista

Member
Internets:102

Honestly I can't understand how it's possible you signed away your rights to a break. That sounds totally illegal to me.

EDIT: lololol I should learn2read before posting

Posted 1 year ago #
Dry Sharpie

Moderator
Internets:82

@Unsweetened: That is a good perk. Hrm. Well, lose-lose situation.

Posted 1 year ago #
GaveYouProtein

Member
Internets:90

Sounds like my the last day for frappuccino happy hour!! THree people, two registers, and about 200 fraps. Also only too blenders. Also we had a drive through. I think i learned alot from it.

Posted 1 year ago #
XH_Latte

Member
Internets:370

You poor thing! I know what you mean! I'm on my ninth day in a row, and EVERY shift has been understaffed. I'm exhausted. I'm grouchy. And I need a hug :(

Labor Day weekend was INSANE without full coverage. Not to mention being asked every 5 seconds if we have Pumpkin Spice yet...grrrr. Most of the time, I've been on the floor by myself while the Shift sits in the back trying to do all the SM stuff (since we have no manager for at least 5 more weeks).

I need a vacation.

Posted 1 year ago #
decafgrande

Member
Internets:204

My boyfriend suggested I take two weeks off and work 9-5 on finding a "big girl" job. I am so in love with the idea, so rather than saving up for something fun, I'm saving up to take two weeks off. *sigh*

Posted 1 year ago #
Señor Cardgage

Moderator
Internets:1,250

For what it's worth, like twenty hours later, Unsweetened, you has my heartfelt condolesions.

Posted 1 year ago #
Unsweetened

Member
Internets:1,400

What's funny is that we had 3 people today. And it was slow.

But the problem is mostly turnover. Our store absorbed the staff of another store, and just 2-3 months later... we have no one left! There are a total of 3 closers, including myself now. And, even when it's kinda slow... 3 should be the minimum.

Anyway, that's just how it is.

I'll be looking for another job pretty soon... not another Starbucks though. I just... don't have the energy right now. :(

Posted 1 year ago #
teobandit

Member
Internets:353

Working at a corporate store would be much better, methinks. From what I've heard, licensed stores are literal cesspools of filthy rotten customers and terrible management. You can SOMETIMES get away from that at a corporate store, and you'd get hired right off the bat if there was one with an opening.

We were totally understaffed for Labor Day (lololo a day to celebrate people laboring for slave wages and we're under labor). 3 people on during second or third craziest rush of my life. One was trying to prep the closing shift so that we had a good close, my shift was ringing, and I was barring, fighting a neverending battle against a line of 12 drinks, both frappuccinos galore and PSL. Whenever my fight didn't seem to be enough I got the tiniest of bar assist from our floater, though I appreciate that as I normally hate full-blown bar assist. It got to be such a bad rush though that my SM came out from doing admin in the back and stole bar from me, banishing me to register so as to double ring the line down. That worked to no avail and at 3:30pm it died down enough for my SM to leave. At 3:35pm it picked back up and my shift and I's 3rd person was out of there right at 4. We then fought against the crowd of disgustomers for 45 minutes alone, at which point it died down completely and was fairly slow the rest of the night.

After Labor Day I'm ready for anything on bar.

Posted 1 year ago #
Unsweetened

Member
Internets:1,400

P.S.

Internets for the banana, NQSE.

!!!

Posted 1 year ago #

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