I Hate Starbucks

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1. MobilizedPartner
   

   Member
   

   Internets:1,111

    

   ...from the wrath of these uber queen customers.

   Ugh. Fashion week in NYC has bred some terrible oh no "fashion" pestilence. These guys come in, looking a HOT MESSSSS, talking about, "Oh we don't pay for Starbucks" They were going to give them their drinks anyways, just to get them out the store, but I happened to be right behind them when I chimed in, "Then you don't get Starbucks." The partners looked at me with these pleading, "Shut up just shut up and let it go" eyes - but you guys already know how I do.

   These guys went OFF. I mean, cursed me out, talkin bout how I don't work here, blah blah and the third. And I argued that if I have to pay, so do you.

   He replies, "We work for Ford."

   Me, "I don't give a fxck if you work for Jesus." At this point it turned really ugly, people were uncomfortable, the store seemed at a standstill. Only for a second did I regret opening my mouth until one of them turns to the bar barista and says, "So where's my latte?" At which point I didn't even have to take care of it, the shift finally grew some balls and explained they can't give them free drinks anymore and they have to start paying.

   Without even a word, they turned around and walked out.

   I apologized to the partners - they know i'm gay, and they know where I work (ive given them liquor before lol) and I tell them I deal with that every day. People come to the club, dressed like they don't own a mirror, and expect that they're too fabulous to pay for anything. Please! Spare me

   Posted 1 year ago #

2. Dry Sharpie
   

   Moderator
   

   Internets:82

    

   LOL at these "queens with an attitude problem." (Eat your heart out Baldwin)

   You had me at "Oh we don't pay for Starbucks." I definitively would have told them to gtfo, whether I was a partner or a customer.

   Posted 1 year ago #
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3. MobilizedPartner
   

   Member
   

   Internets:1,111

    

   Seriously, where do these people come from?

   How dare you go into a store, and give them attitude and not even be a paying customer! What's wrong with people?

   Posted 1 year ago #

4. decafgrande
   

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   Internets:204

    

   Why did they think they wouldn't have to pay? Do they just...always get free stuff at Starbucks...or at that store or....

   Anyway, awesome!!! :D

   Posted 1 year ago #
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5. 2PMVBF
   

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   Internets:0

    

   I've dealt with my fair share of those "We don't pay for our drinks" people. Usually it's bred from someone being nice or flirty behind the bar and giving them a free drink, and then in the "If you give a mouse a cookie" fashion, they demand that every time.

   I started cracking down on these folks. Didn't go too well, we may have lost some customers, but I see it as trimming some of the fat off of a steak.

   One other thing I did that didn't go too well was ring people up for exactly what they ordered. I'm sure you know the type. The people that come in and say "I want a Venti Earl Grey tea, but charge me for a tall." or they order 3 solo shots and say "Just ring me up for a triple." Mr. Tea had to start paying for that extra bag and more water, and shots dude definitely didn't like me charging him extra. Sometimes, I think people forget that materials cost money. If you want me to make you a venti strawberries and creme, but pour it into two tall cups, you're getting rung up for two tall strawberries and creme. Nowhere else is that kosher. I can't go into Wendy's and say "I want a triple cheeseburger, but just charge me for a single." or go into Arby's and say "I want the large roast beef sandwich, but I want you to split the roast beef into three regular sized sandwiches."

   I think that the best thing for the world would be if Starbucks were swallowed up into the depths of hell where it belongs, Poltergeist style. It's like a factory that churns out useless people.

   Posted 1 year ago #

6. Dry Sharpie
   

   Moderator
   

   Internets:82

    

   Hey, the fat is the best part of the steak :P

   I started off charging everything correctly when I learned register. I even found ways to overcharge rude customers for something like soymilk in iced coffees.

   "Venti Earl Grey tea but charge you for a tall?" I would give them a venti cup, 1 tea bag and pour just enough water so that the teabag is dangling on the side, and not steeping at all. Charge him for a grande, and force them customer to return for more hot water :P

   3 solo shots? I would either hand off a triple espresso in a stack of 3 cups (1 lid), or find a way to evenly distribute a doppio in 3 cups. :P Ha!

   Posted 1 year ago #

7. Anonymous
   

   Unregistered
   

   Internets:457

    

   Good going!
   I hate spoiling the customers, I never do, and if a customer comes in who has been favored before comes in and expects me to start making a drink before he reaches the register while everyone else stands in like, or wants to be charged less, I do NOT humor him. If I was that person in front of them who had to wait, while he got his drinks first, I would NOT be happy.

   Posted 1 year ago #

8. teobandit
   

   Member
   

   Internets:353

    

   I started off charging everything correctly when I learned register. I even found ways to overcharge rude customers for something like soymilk in iced coffees.

   I totally do this **** to rude customers all the time. They deserve to be milked for every penny they have.

   "I want a Venti Earl Grey tea, but charge me for a tall." or they order 3 solo shots and say "Just ring me up for a triple."

   These are the worst kind of people and I definitely get a few of them each week. I don't come into their work and tell them how to do their job, why should they be allowed to tell me how to do mine? And if I'm going to do my job, I'm going to do it right and charge them for what they're getting.

   On a personal note, I saw you work in Pennsylvania, 2PMVBF. Where in? If you don't want to say that's cool but I work in PA as well and we might be in the same or neighboring districts.

   Posted 1 year ago #

9. 2PMVBF
   

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   USED to work in the Philly suburbs. Quit a few weeks ago.

   Posted 1 year ago #

10. GaveYouDecaf
    

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    Internets:1,995

     

    I had some lady yesterday who order some venti iced beverage then left and went to sit outside. A few minutes later she comes up to me at bar and says, "It's hot out there! You mind topping that with some ice?" To which I replied I'd love to. She then asks me if I would also top it off with some milk, to which I said no, I can't do that. She looks me square in the eye and says, "What would happen if you did?"

    Me: I guess it would be okay if I just charged you for the extra dairy.
    Her: Well I think I can handle that. How much is it?
    Me: It'll be sixty cents.
    Her: Fifty cents?!
    Me: SIXTY.
    Her: SIXTY?!!! Fine, just do it.
    (I pour the milk)
    Her: Now do you think that's worth sixty cents?
    Me: I sure in hell don't, which is why I wouldn't have gotten, but I guess Starbucks thinks it is.
    Her: Well here's your sixty cents, and congratulations (sarcasm) for being such a loyal employee.
    Me: Times are tough and I need a job. Have a great day!

    Posted 1 year ago #

11. PlexiCube
    

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    Internets:27

     

    If that were said to me, I would just blink. Stare. Then walk away.
    I don't live in Great Britain. The only "Queen" I listen to... is a musical group.
    So, they can take that garbage right out of my store. No thank you.

    Posted 1 year ago #

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