I hate what all the fake emotion I display at work makes me.
I hate...
(31 posts) (15 voices)-
Posted 1 year ago #
-
I'm generally a happy person, but on the days that I just want to curl up in my bed and die, pretending to be happy makes me sick to my stomach.
Fake it till you make it though. Generally after x amount of time pretending to be happy, it livens up my spirit and I usually perk up, assuming that no customers destroy my ability to see the world in a better light.
Posted 1 year ago # -
Then get out of a customer service job. Simple as that.
Posted 1 year ago # -
Most of the time going to any job can ruin any mood you are in. But I can relate, sometimes I come to work in a great mood, but see it destroyed thirty minutes into my shift.
Posted 1 year ago # -
it's not just starbucks... it's any job, no matter the setting.
Posted 1 year ago # -
I've gotten to the point, where faking all the emotion makes it a lot simpler to just think 'It's only a job' at the end of a day.
And all of you say that it's any customer service job, but the truth is, that it is much harder pushed at Starbucks, or other giant retailers. Other mini retailers, it's much easier to get away with a more relaxed, or realistic 'I'm so happy to help you' attitude, and it's also easier to get away with a 'If you dare order a **** drink 2 minutes before I close and I've already closed down the bar, I will murder you' attitude.Posted 1 year ago # -
Whoa! I was thinking more along the lines of Heidegger and authenticity maybe some Sartre too. Like, am I doing irreparable damage to my sense of self by working at Starbucks?
Posted 1 year ago # -
Try a quad shot ! I'm always faking emotion until I have caffeine and then it comes naturally.
Posted 1 year ago # -
I fake it so well that the ladies can't even tell.
Posted 1 year ago # -
@eye you're correct. Any job in retail will require you to fake it. But the customer experience is what makes them come back, which pays your bills. And if the store is open for business, you're open for business wether it's two hours or two minutes to close.
At one store we had a ritual, as soon as we locked the doors we would all yell "BALLSAAAAACK!!!". It was releivng to let out any frustrations and even out all the "faking it" before we finished our closing duties.
No matter what job you land, retail or not, you'll have to fake it. Nobody likes working around perpetually negative people. Perhaps, if you are always "faking it" you need to reevaluate your life and figure out what path will lead you to happiness. Because having a negative attitude isn't going to impact your performance. And I'm not talking about having the random bad day, or when something actually happens that is cause for being upset. But being grouchy all the time isn't going to get you ahead in life, especially at Starbucks or other retailers.
Posted 1 year ago # -
Aes. I like you. We're on the same page.
Posted 1 year ago # -
Then get out of a customer service job.
@Aes: you came off as rude with your first response. I fake being cheerful all shift long, and I hate it too.
But if I said that I hated making frappuccinos and someone told me to "Quit working at Starbucks, simple as that", I'd beat the **** out of them on the spot.
Posted 1 year ago # -
I agree that the first comment came out rough (especially since we don't know you that well? Well I don't anyway) but after your second comment, I really wanna yell BALLSACK after every closing.
Posted 1 year ago # -
@Dry If you said you hated making Frappuccinos I would say exactly that. You hate a huge part of your job that isn't going away. Sounds the the same partner who whines about not getting enough hours. Guess what? Frappuccinos make Starbucks a **** load of money, and earn labor much faster than brewed coffees. Learn to love them. That's why you have the job. If you can't stand doing your job, find something else.
Posted 1 year ago # -
Well if that is your stand point, if you hated this job, you wouldn't be here. So I am safe to assume that you like your job, which leads me to why are you on I Hate Starbucks???
Posted 1 year ago # -
For the trolls?
Posted 1 year ago # -
Drink the kool-aid much Aes? Go kill yourself.
Posted 1 year ago # -
He's probably here to provide an alternative perspective. I enjoy when we get the pseudo-ilovesbux kiddos to provide us some genuine and challenging debate prompt here on the board. Just have fun with it!
Let's remain civil about things, however :)
Posted 1 year ago # -
@Dry Sharpz: Dry Sharpz! I knew if anyone you would totally get where I'm coming from.
Posted 1 year ago # -
Oh, and no one likes to make frappuccinos.
I like the actual work. I like the customers. There's plenty I like about the job, I just don't like the inauthenticity that comes with it.
Posted 1 year ago # -
I find that the more I put on the faux smiley nice stuff, the more it tears up my throat.
Because I have to force pleasant banality out of my black, withered lungs of hatred. And it is taxing.
Posted 1 year ago # -
I worked for the bux for almost 5 years and left about 3 years ago. Why? Mostly, I disagreed very strongly about the things going on at the time. The publicity stunt of "espresso excellence" and everything that followed made me realized this was not the same company I started working for, and I didn't want it to be my career any longer, so I found a new job. I still work in coffee, only as a wholesale roaster / tea blender. I don't harbor any ill will toward Starbucks; I wouldn't be in the job I am today if Howard hadn't started the coffee awakening in the US.
As to why I'm here... Because I enjoy debating. Because only surrounding yourself with information and opinions and people who share your exact ideas and beliefs doesn't expand your mind. Because, while being on this site is probably how many of you vent, stating alternate viewpoints is how I vent. I had partners who bitched and moaned the whole shift. The ones who complained about customers doing shocking things like ordering a Frappuccino or coming in close to closing time. I was the boss many of you probably hated. I was the **** who made you follow every standard to the letter. I was the one who cut your hours when I couldn't depend on you for calling in "sick", when the people you were out drinking with all night DID show up to open. I was the one putting in 70 hour weeks, and getting phone calls constantly, and had to worry about what YOU were doing because to you Starbucks was a **** job you hate but for me it was my career. I had to care twice as much about everything because so many kids my age (I'm 24) don't have an ounce of pride in what they do.
And DTQueen, if you took my comments as rude, I apologize.
Dry Sharpz... Hope your tough man act on the Internet makes you feel better about being such an unhappy person in real life. Seriously. Telling me to kill myself? Because I have an opinion and point of view that doesn't perfectly align with yours. I'm not going to, and I'm not going to quit posting. So. Maybe you ought get used to me. If the worst thing in your day is someone doesn't agree with you online, you've got a pretty charmed life, pal.
Posted 1 year ago # -
Who even likes to make Frappuccinos?
The majority of people hate their jobs but you just can't jump ship either. You can try though but it's never easy.
Posted 1 year ago # -
If Aes were my SM, he'd usually open to find the back line wrapped in register tape cut out and markered to look like a longcat.
Posted 1 year ago # -
.. or he'd just find random bananas with me gusta faces drawn on them hidden all over the store.
Posted 1 year ago # -
I'd probably find that funny. As long as you left me a perfect close. I do have a sense of humor.
Once, a closing crew hid all the timers all over the store set to go off at 3 minute intervals after they walked in the door. The opening SS thought it was funny for the first few, but by the like 10th timer all the openers were pretty cranky. Or when I was a shift, my SM was in the back on the weekly conference call and asked me for a green tea lemonade. I obliged, but substituted peppermint for classic. I told the guys on the floor and when we heard him spit it out and yell "what the hell is this!" we all laughed. He came out and looked at me and and laughed. I handed him the real drink then.
Posted 1 year ago # -
zomg, sorry to derail, but... I was getting curious about this Aes person... reading through his/her posts, and jeezy creezy, what an arseclown! Coffee awakening lol.
And on another note, I think it could be harmful to be perpetually inauthentic in your interactions with people. Day in, day out... your primary source of socialization is completely false. Also, extremely monotonous! Ugh. But whatever... we're just lowly customer service slaves...
Myself, I try to put forth as minimal enthusiasm as possible... I go through the motions, as required... but I know it's totally unconvincing. :P
Posted 1 year ago # -
I feel like I am the only person who appreciates AES. His views are very much like mine, he just states things very... abrasively. And it isn't that I have a problem keeping it 100, because yall already know what it is, but I have yet to see anyone post a valid counter to his "Frappuccinos make your check" argument.
Admittedly, I don't know if he'd be my favorite SM. I mean, it sounds like he actually cares and knows WTF he's doing. That's always important. And I am standard follower. But he seems unapproachable. But at least I know he'd appreciate the stuff i'd do. Because it kind of bothered me big time when no one gave a shxt at my old store when I would really inconvenience myself for the store. And by inconvenience, I mean work while sick, sleep on subway, agree to work through breaks/stay longer because people didn't show up, etc.
Posted 1 year ago # -
Valid counter: Frappuccinos don't make my check, Starbucks Coffee Co does.
If you thinks that your $5.93 venti caramel frappuccino pays my wages, think again. I don't receive a penny of what is put into my till. The company pays me electronically the following week. I handle hundreds of dollars on register, making those drinks on bar... what do I receive next week? A set wage per hour, regardless of how many or few drinks I serve. A NYC store could have negative comps and forecast to close, and yet those partners will be making the same amount as I do when I'm busting my a-ss.
And it's that holier-than-thou attitude that we abhor, especially from ex-partners. "I am a former partner and I know how it's made." "Don't like working at Starbucks? Quit." Some former employees have nothing better to do than make current employees miserable.
Here's an idea: If you don't like us complaining about the annoying customers, then don't be one of those customers. Otherwise, deal with it.@Aes: And Internet tough guy? lol give me a break. You were being dismissive right off the bat in this thread, so I returned the favor to you. And if you told me in person to go quit, I'd say it to your face: Go kill yourself. If stating alternative viewpoints is how you vent, you're in a for a treat on IHS pal. Because we've all got a lot of anti-Starbucks sh!t to spew and no amount of spirit or deep-cleaning will fix it.
Posted 1 year ago # -
Well, it can be argued that what he said about Frappuccinos being a big money maker and so therefore labor generator DOES make an awful lot of sense. I mean, they did spend an entire season promoting the shxt out of em ergo Frappy Hour. It makes sense, if there were no Frappuccinos, people wouldn't be able to order them = less transactions = less labor = less hours for you. It isn't like its some sort of quantum mathematics stretch.
I am not saying Fraps are the best thing that ever happened to your wallet, but its one of those, "Well, if it makes you feel any better..." kinds of things. And if it doesn't make you feel any better, well, sorry. =/ Because like he said, they really aren't going anywhere.
Posted 1 year ago #
Reply »
You must log in to post.