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lazy closers

(25 posts) (20 voices)

Started 1 year ago by Allison
Latest reply from Sin-amon Dolce

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Allison

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Internets:600

i can understand not giving a **** during the day. that's understandable. but HELLO, if you are lazy during closing/pre-closing, YOU ARE JUST GOING TO BE THERE LONGER. WTF.

there's a girl that i work with who is so whiny and SLOW during closing/pre-closing. she makes a million excuses as to why she's going so slow or why she's not doing x, y, or z. i've been slowly transitioned to pre-closing, so now that i work with her, it pisses me off. plus, she manages to get drinks wrong during the super-slow times. which just aggravates me, because it means i have to make a drink twice and waste time that i could be using to close.

my SM has already talked to her, but she still takes her sweet time doing things. there are two SS who agree with me and multiple partners who don't like working with her. UGH!!!

Posted 1 year ago #
CoffeeNinja

Member
Internets:23

I really need to talk to my SM as well. There are certain SS's that SUCK at planning ahead, and start rushing things once it's an hour before closing.
Sadly, when I close, I literally do everything, from pre-closing to actually closing the store itself. Of course if I don't do that, the certain SS I speak of will blame me for getting out late and b*tch about me to the SM.

Posted 1 year ago #
Unsweetened

Member
Internets:1,400

We don't have "pre-closers" but, as a closer myself... I am sometimes lazy. My excuse? Fxck this job. I never stay one minute past my scheduled time though... shxt WILL get done... but I will do it when I FEEL like doing it, and... I will also kick back and relax when I feel like it. :)

Posted 1 year ago #

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WhateverMilk

Member
Internets:54

^^^^ That.

Especially when the rest of your coworkers(including th SS) take advantage of you getting stuff done so fast all of the time, that they feel like doing nothing while watching you work. Hence ^^^^ has become my attitude of late. At the end of the day, it's just a job, not life or death.

Posted 1 year ago #

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NonfatExtraWhip

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Internets:8

I work at a licensed store and close by myself. I usually work 430-930 alone. If I can get all my pre close done by 5:30 and be clocked out by 9:15 (we stop serving at nine) then this lazy **** that everyone hates could at least wash the dishes and wipe the counters. Instead everything is dirty/outdated/not made and left for the opener that again works alone for three or four hours in the morning. Not cool. Finding milk dated 10/2 she used all day is fairly gross especially since she just doesn't care.

Posted 1 year ago #
mamacat129

Member
Internets:18

Not only that, but the people that open suffer. I get there at 5. we have exactly 30 minutes to brew coffee, set up the mastrenas, do the whole pastry case etc, etc. Some of the lazier people that close do (or dont do) several things that just make me want to bash my head through the wall, like they never ever ever ever day dot the breakfast sandwiches, like, ever. Goodbye 5 precious minutes, and sometimes they just decide to put SOME pastry labels in the folder and throw others in various mystery spots. Hide the pastry tags weeee! goodbye several more minutes. Sometimes theyll even leave all the FILTHY trays from the night before that we need for the pastry case right in the sink for us to do. It SUCKS and before you know it that first customer is in and do we have our s*** together? NO!!!

Posted 1 year ago #
NonfatExtraWhip

Member
Internets:8

My favorite is after being off a day or two you open and nothing in the pastry casebis labeled. Or finding out that all the whips were made with breve. For reals?! If you forget to do something or didn't want to do it leave a note so I'm not **** when there is no mocha in the am.

Posted 1 year ago #
SCSHC

Member
Internets:665

the only lazy closers we have are the people that slack off because they know the other closers will do all the work in order to get out as fast as possible. I don't play that game, if you're not doing ****, I won't either, we can stay all night long, then the next time they close with me, they'll get their **** together.

Posted 1 year ago #
californiadreamer

Member
Internets:7

OMG I use to open all the time, everyday, and some days things would be put together the next not at all.. Then I started looking at the schedual to find out who would be closing the prior night then talk to them about it...
Seriously? Who wants to do extra work at 4:30 am??
Sometimes the tea bags would be out, the mocha wouldnt be out, the sanitizer jars wouldnt be out, the syrups weren't restocked, nothing was marked out, the tables and chairs were a mess, or my favorite when nobody throws out the old ****.

Posted 1 year ago #
OrangeBlossom

Member
Internets:1,076

As an opener, I'd just like to say that while a strong close makes a difference to my efficiency and functionality in the mornings, I TOTALLY understand if some lesser things are missed. I mean, it's late, you're tired, I get it. IDGAF if the floor isn't perfect or a few tables have crumbs. Just as long as the things I need right away are prepped I'm happy.

Posted 1 year ago #
nyc12321

Member
Internets:646

I always to baller closes bc I'm an opener on the reg so I know all the peeves that the morning crew has. But yeah I agree OrangeBlossom, I'm not super picky about what the closers did and didn't do as long as we're well stocked I'm happy.

Posted 1 year ago #
eightpumpchai

Member
Internets:483

@Orange Blossom, that's it for me too... I know there's a lot of stuff to do, so if it's little things that aren't done then I'm fine with that but when every time I look for something it's gone, in the wrong place, or not stocked I'm going to be more than a little p-o'd. And then it's only 5:30 and I've got 7.5 more hours of work left... and I'm cranky. Plus it's when it seems to be happening with the same people all the time- then I get super annoyed. I do the same thing where I look at the schedule and see who's closing and sometimes I just groan (not so much any more, all our closers are pretty good now) but I tried talking to the closing shifts in the past before we had all this turn over at my store, and it got me absolutely nowhere. Now there aren't that many bad closes anymore... but when they're bad they're REALLY bad. And then I do feel like time is just being wasted because things that should have been done at night weren't. The main problem is if it's not done at night it HAS to be done in the morning, you know? It's like, the closers can get away with skipping a bunch of prep, stocking, etc... but then we end up completely screwed at open because that all has to be done before rush starts.

Posted 1 year ago #
MobilizedPartner

Member
Internets:1,111

yeeeees SCHC I feel you on that! Lol, you don't wanna work? Say no more, I'm a night owl, so we can stay here to help open if you want. Its not a problem. Love it.

I remember once I opened with this super crazy pregnant girl... LOL I loved her, even though she was a bxtch even to me sometimes, she was just the realest. Anyways, so we opened to everything being a hot mess, I don't even remember everything, but I remember she was solo pxssed, she called everyone who closed at 4:30 to curse them out. Only one person answered, but she went HAM on their voicemails. She left like a million for each one, just saying like, "Are you tryna sleep?! Why you so tired, shxt ain't done, y'all ain't work!!" My favorite was when she called the shift and was like, "You hear that?! That's Enjay makin the whipped cream. THE SAME WHIPPED CREAM YOU WAS SUPPOSED TO MAKE! LAZY BXXXXXXTCH!"

Posted 1 year ago #
nyc12321

Member
Internets:646

^LMAO That made me laugh so hard. I wish my coworkers came out and said what was on their mind..it's all just passive aggressive ****.

Posted 1 year ago #
MobilizedPartner

Member
Internets:1,111

LOL we had no problem keepin it 100. They would say the craziest things, not even to be hurtful, but just honest. For some reason, shifts, ASMs and SM at my store felt like they never had to wear aprons, so when Alicia, several months pregnant, waddled on the floor Detina said something to the effect of, "Alicia, ya stomachs getting bigger, but not like you can tell you pregnant yet, so you just look fat. You needa put ya apron on." What I expected to be met with, "BXXXXXTCH!" was actually sweetly greeted with, "Good lookin out"

They were too much though. And they'd gossip on the floor and confront each other on the floor and fight on the floor and call each other out and egg each other on on the floor. It was like High School. Except worse. Because there were too many gay guys/women.

EDIT: It was very "Mean Girls". Just less pink and preppy.

Posted 1 year ago #
ViaBlows

Member
Internets:103

When i close i make sure everything is perfect. I also work at a licensed store as well so i am usually by myself from 3:30-9:30 (we close at 9 as well). I will have the bananas in the container already for the opener, tea pitchers ready next to the hot water dispenser with the timer set, all pastries that we have (which are very few, just the scones coffee cake, lemon pound cake, petites, etc.) all on trays with the dates marked, (even the ones i pull for the next day so the opener doesn't have to deal with opening them and getting them ready), and have everything stocked. I feel like that's how I would want to have the store like when I open, but it usually isn't lol. And sometimes i'll forget the iced coffee, or to throw away the teas at night, but who doesn't?

Posted 1 year ago #
notgettingpaidenough

Member
Internets:141

We used to have this SS who is super lazy. Like, ridiculously. She'd spend a majority of her time just sitting in the back on her phone. Whenever I'd open with another SS, we'd automatically know she was the closer from the night before considering how sloppy everything looked. The SM caught on with the girls behavior and started writing her up for the silliest of things but at least it whipped her into shape. Sorta...

Posted 1 year ago #
Dry Sharpie

Moderator
Internets:82

Screw the morning crew. You can make your own iced coffee, iced teas, restock the ice bin, and prepare the pastry case on your own. The closers don't benefit from the openers at all. By the time WE come into the store, it's a disaster and we're the ones picking up after your mess (AND the customers').

Let the flaming commence!

Posted 1 year ago #
StraightRazor

Member
Internets:243

I agree with you Erotic Sharpie.

Posted 1 year ago #
nyc12321

Member
Internets:646

I think my store's the only one in the history of the company that doesn't ave some stupid childish passive aggressive **** going on between the night and morning crews. The morning crew ALWAYS leaves a beautiful,fully stocked floor with all the fixins for the night people and in return the night crew will gladly leave backups, set up the pastry case,etc. I made a point of mentioning this before our store opened at our meeting and everyone has really lived up to it which is rad. Do to others as you would want done to you...or something.

Posted 1 year ago #
Allison

Member
Internets:600

update:

my SM closed one night and observed the aforementioned partner. he ended up talking to her AND also talked to everyone about setting up the next shift for a successful close/open. we had the talk at our store meeting. yay for progress!

Posted 1 year ago #
veryberry

Member
Internets:4

Congrats, dirtychaigirl. Its so nice when that happens!

I switched from closes to opens a month or so ago. We get in at 4:30 and open at 5. I must say, even closes that pretty half-**** don't bug me. I mean, yes the rush is in the morning but it's not like closers have all this time without customers to do stuff either. They just have more slow times proportionally. Not hours with nothing to do but scrub and prep.

Conversely, I don't just stand there for half an hour waiting for the first fish to bite. Sharpie, at our store the openers do clean the ice bins, do the whole pastry case (it comes clean but empty unless there's leftovers), and prep and make both iced coffees and teas. Then, everything goes up in smoke for like 3 hours as the hordes descend. Then, its all "stock and tidy" at every little break from like 11-12. The opening shift counts it out, takes the trash, and peaces out. I donno, it works for me :-)

My biggest pet peeve from being a closer: When the trash wasn't taken out in the morning :-( It's a big, ghetto hike to that dumpster... and when it's cold and you have to do like 8 runs it takes FOREVER. Biggest 2 from the morning: when there's not enough whips (just cuz I don't like making them, the caps don't ever seal right! At least one every batch seems to leak) and when banana loaves don't get pulled somehow because our store has nana loaf FREAK customers and I don't wanna hear it from them when I say they're still thawing.

Posted 1 year ago #
loislane501

Member
Internets:75

I'm a mid shift :) I get the best of both worlds

I do agree with Dry Sharpie in that the closing crew doesn't benefit from the morning crew at all and are just picking up their mess. At my store we do ALL the prepping in the morning (mochas, caramels WCs if needed) whereas at all other stores I've been to have had the closers do it. I think it works very well, but it's nice if WCs get done the night before cause they take FOREVAH.
I like being a mid because I'm on good terms with everyone (for the most part) and if all goes to plan I get the place looking decent before the closers come in, which makes them quite happy and their job much easier.

Posted 2 months ago #
blackcoffeeonly

Member
Internets:39

Can I just say some of you have really **** closers. It makes me feel so good for my store and closers to see that we actually are doing okay. Especially since all we ever hear is the bitchfest from AM people for not being perfect. As a closing shift i completely prep the case, and almost set up the am's the best I can. I put sandwiches in the front fridge, we prep the carafes, we clean and re set all the pumps, we make all the prep, replace all the syrups, and even set the sani rag containers in a line. IDK what they have to **** about but there is always something.

Posted 2 months ago #
Sin-amon Dolce

Member
Internets:937

Let me just say... I'm a solid opener idgaf if you don't do prep. Just take out the damn trash and don't leave shiit in the dust pan.

I know where stuff is, I can make prep quickly. The trash is what gets to me.

It literally takes me two seconds to get the tea and iced coffee in the AM. No big deal.

I do appreciate when my fellow baristas go above and beyond, but I never expect it. And I always thank the ones that do.

But if you want to leave a 40 lb. trash bag for me in the morning... God help your soul.

Posted 2 months ago #

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