So there is a regular at my store who comes in every night to get a chocolate chunk cookie and a tall bold. EVERY NIGHT! (not sure how he doesn't get diabetes from this.) He also walks to the corner, sits on a chair and reads a book until we close. Seems like a humble guy, nice and quiet right? Well he unleashed a sneak preview of his dark side tonight.
I was cleaning up the condiment bar, minding my own business, and he goes, "I have a question for you."
Me: "Yes, sir?"
Old fart: "Why do you guys still have the AC on when it's 50 degrees outside?"
Now, I was not aware of the store being cold, and I love the cold, so of course I wouldn't have noticed...
Me: "Well sir, I wasn't aware, but I'll go see if we can turn the heat up for you"
*walks to supervisor and comes back*
Me: "Sir, unfortunately it appears that we cannot turn up the heat for you because corporate has control over that."
^I've only worked here for 4 months, so I never knew that.
Old fart: "It was not this cold here yesterday, I highly doubt corporate called you tonight and told you to turn the heat down."
Me: "Well sir, I'm not sure, this is what my supervisor told me."
Old fart: "YOU are BULLSH!TTING me."
Me: "Uh...no sir, I'm not bullsh!tting you."
Old fart: "Yes you are."
Me: "No sir...I'm not" *Walks away nervously*
My manager was here tonight, doing inventory stuff, and I felt like I should have told him about this. He comes in every night and I'm really hoping he doesn't put his attitude on me in the future. Perhaps I should just ignore him if he talks to me while I'm cleaning, but take his order if I'm on register and be fake? NEED ADVICE