Why the **** are we going to be serving oatmeal? And why the **** are we going to be putting protein powder in our steamed milk????
Does the corporation realize how much of a pain in the **** this is going to be? If they want to keep costs low, keep customers happy, and have a steady flow of business, adding **** that will slow us down is NOT the way to do it.
Customers get **** off enough about how slow it is.
**** ****.
I HATE MY JOB!
I can't understand why sbux needs to keep re-inventing its product line and diversifying to the point of *ridicularity*. Did anyone hear about shared business venture with Pepsi? Turns out pepsi & sbux are releasing new tazo rtd&e drinks. Here we go again...........
I'll tell u why.. Starbucks probably got a deal on X tons of protein powder and now that Vivanno (I wanna choke whomever came up with this JambaJuice ****) and now they want to try and use the protein powder they bought.. so we're stuck using this crap in stuff that normally wouldn't have it and probably receives *0* benefit from it. Furthermore, where the hell did the *signature* hot chocolate come from. We've never made this before to give it the 'signature' label, not to mention you practically need a laboratory to make it.
Our customer voice had customers complaining.. DIRECTED TO STARBUCKS, not the stores, to cut out the damn slow drinks. Longer more complicated drinks, slower pulling shots, coffee brewed every half hour (i hate those timers now) but not a whole lot in increased hours or comensation for the increased workloads. I see Starbucks saving a ton of money at the expense of their employees.
I hate those **** timers. My SM would rather throw out a lot of coffee then make only a 1/4 batch. "What if we run out?" Not many people buy drips in the afternoon with that big $2 drink promotion going on. I think as soon as 2pm rolls around, we should cut to 1/4 batches. Same with our milk. We should cut down to 1/2 pitchers of milk for the counter as opposed to dumping nearly a liter of 3 different dairy products every **** hour.
They would be better off cutting out the stupid blended drinks and forcing people to drink REAL coffee again. It would speed things up tremendously. They could have less employees per shift, etc etc.
I am sooooooo annoyed with this place. I hate it so much. We waste SO much products. Pastries we just throw out. The other night I threw out 6 maple oat scones. Why the **** do we bother opening the package if we're just going to chuck it? There are people in third world countries starving to death and we are wasting perfectly good food and milk.
But come on, MEEP. It's the American way! This **** is going to be SO freakin retarded. Anyone hear of this "sea salt caramel" or whatever that they're gonna start doing for that SHC? oh even better, the new plunger pitchers; because god forbid we i dunno, use regular mocha and vanilla to make hot chocolate just like EVERYONE else.
Ha ha ha... you are putting protein in your milk drinks??? Wow, I hope you don't have to steam it, it turns into pudding (my shop owner tried it last week and seriously, it was vile). It's ok in blended stuff I guess, but...yuk.
Why do you have to waste so much milk? Don't you measure? It seriously takes 2 extra seconds....
They are going to start serving oatmeal? Maybe we will start seeing Starbucks opening up in nursing homes and assisted living facilty's to! Good move, oatmeal, who the hell thinks of this crap?
Man, I feel sooooooooo sorry for you guys... sending you all hugs! xoxoxo
Oatmeal.... yikes.
That is the last thing big fat americans need... more protein.
Once again, Sbux has strayed away from its course. I believe offering healthier alternatives for bkfst (since the company insists on offering it) is a good overdue idea. But it's the modifiers that are killing us. Just put the stuff @ the condiment bar & let people have at it. Howie knows we can't afford any more time to compose customer concoctions!
Doesn't his Howie-ness own shares in a company that makes protein products? Like he has some sort of share in Pinkberry thus the Pinkberry flavour Sorbetto?
"His Howie-ness"---- I love it!
Does he really own Pinkberry shares? If he holds shares in either that or the protein powder, I think I just lost a full batch of respect for our "Dear Leader"---yet another marketing ploy to make some ceo's pockets fat?! Say it aint so!
I'll have to chase my sources but I'm sure I read somewhere he has shares in both Pinkberry and whoever you guys are getting the protein powder for the Vivannos from. Dear lord don't let either of those escape offshore, pretty please!
Ya know what is funny is that we just put down the cell phones in the car and now we are going to give these people a bowl of oatmeal and a spoon in the Drive thru right. That is so funny! I can only imagine the modifiers that customers are gonna pull with the oatmeal...
agnthousewife: thats exactly what we gotta do. steam that ****. ew. these new drinks are killing me
As for oatmeal, that seems to fit right up there with the results of this survey of coffee drinkers .
I just wish Howie would let the partners quit asking me if I want a flavor-of-the-day Vivanno. I'm allergic to bananas!
Im in a small store. Dont know where we are going to put all this new breakfast product. The warming station will be reduced by 25% for the oatmeal and packaging. The cold bar frig is already crammed with mango juice ,bananas and gallon size 2% milk jugs along with all the coffee,cream base, lemonade and strawberry sauce.. Now they want to put those hot chocolate pitchers with the plungers in there. Speaking of the oatmeal..someone wants cinammon dolce in the oatmeal along with raspberry whatever, we will have a marathon from one end of the store to the other just to make this stuff.
Now thats simplicity and a return to basics???????
Quick poll: did anyone else who tried the vanilla protein latte (or whatever we're calling it...guess who wasn't paying attention during the meeting...but anyway I digress) think that it tasted exactly like a hot vanilla ensure?
I just started with Starbucks after their big change and promises of a return to basics and I must say I am disgustingly disappointed. I spent five hours sampling our new lineup today and had more than one customer tell me, "This is ridiculous!" Our pastry case is so full things are falling over each other. Ever since Vivannos, we've got fruit flies and gnats buzzing around the syrup bottles. This is not a return to basics.
Starbucks has a big problem with getting their ideas from customers (e.g, the Customer Voice survey which 9/10 customers put straight in the trash). Customers don't know what they want, no one wanted a Vanilla Latte before Starbucks made them look so desirable. I don't think Starbucks has any business expanding their lineup until the products they have are high-enough quality.
The longer I work for Starbucks, the more soy lattes I buy at Peet's.
This topic has been closed to new replies.