So, who else has been called names by our lovely customers?(11 posts) (8 voices)
I wasn't called a name, but I was informed that I RUINED a customer's vacation because I
1) asked what was wrong with the drink that his daughter returned, saying it was too strong. (I asked if it tasted like it had coffee in it, or if it was just too chocolatey. It was a DCCF)
2) I told his wife to please close the front door, where she was standing, holding the door open, in the middle of February.
I also got chewed out by a customer who gave me a broken credit card, and who got upset when I swiped it three times and then had to type it in.
Oh, then there was the guy who stole (yesterday's) paper when I told him that he couldn't cut in line just because he had the two bucks.
And finally, there was one guy who threw one of the straw Ethos baskets across the floor because it was 8 am, and we had run out of every type of coffee except decaf, and he would have to wait a few minutes before the next batch was brewed.
I had a lady scream at me "ARE YOU ON DRUGS?!?!?!" when I rang through her bagel and cream cheese - and nobody told me we were out of cream cheese - so I had to explain to her after the fact and offer her a refund. She went from zero to ANGRIEST PERSON EVER! Thank God it was dead, because the four people who were in the store couldn't stop STARING! The worst part? When people start yelling at me I get nervous, and my shift started yelling at me too because he didn't understand the problem, and all he heard was 'are you on drugs?'. I started having a mini anxiety attack, and he started blasting off questions at me; I misunderstood one of his question out of nerves...answered no when I should have said yes....then he berated me for a MONTH for being a 'liar', even though I explained the situation to him a hundred times.
Gotta love Starbucks.
Orange Blossom, I gotta teach you how to be a better redhead lol. I go from sweet to psycho in .00000265 seconds, I don't let anyone mess with me and get away with it!
I have been asked several times if I am stvpid, but I make them feel stvpid right back. Ex:
Customer: Are you stvpid?
Me: No, I just assumed when I asked if you still wanted whipped cream and you nodded your head, that it meant you DID want whipped cream on your non-fat WM.
Omg. That's bad.
It wasn't me but someone called a coworker a f.cking know it all for trying to explain that sugar free and nonfat is called skinny.
"ARE YOU ON DRUGS?"
"NO! It's not time for my first break yet, you genetically modified organism!"
- or -
[to paraphrase W.C. Fields] "YES, I'm on drugs! I'll be sober by lunch time, but you'll be a ****hoe for the rest of your life."
"ARE YOU A FECKING KNOW IT ALL?"
"I have always assumed so. Were you parents related before marriage?"
- or -
"If you believe Darwin was wrong, demonstrating it by acting like an ape really doesn't help your argument."
"Are you ALWAYS this sarcastic?"
"I have to be. The store manager gets quite riled when I call a customer a feking wanker."
An attitude... Moi?
I love those answers.
I got called a stupid **** in spanish by a customer the other day. It was lovely.
"Muéstrame tu Tarjeta Verde o me llamará la migra!"
oh my god
A furiously crazed customer called me a fu****g c**t once because I got the parking spot he wanted. Even though I was waiting there like, 5 minutes before he whipped around the corner to steal it :P
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