So my SM pretty much doesn't seem to give a damn about the night crew, including myself. might see her once a week. She never works nights. The once in the year I've been at sbux that she closed, was New Year's Eve. She literally does not care about anybody else's schedule, other than hers. For example, next week, I close every single night that I work. My days off are Monday and Thursday. I've repeatedly requested at least a friday or saturday off, but it never happens. Whereas her precious morning crew gets whatever hours and days off that they want. So I end up working crap hours, and missing out on friends and family.
And on the rare occasion that she actually witnesses me on bar during a rush, she acts surprised that I'm relatively fast, and actually do drinks by standard, like she wouldn't expect these lowlife night trolls she hired to be capable of doing their job. It's not like I run the show half the evening, when my shift is busy doing shifty-business. It's pretty insulting to not get any respect, when her pet morning barista never makes anything to standard, is frequently half an hour to an hour late, and gets away with it.
SM rant time
(9 posts) (8 voices)-
Posted 1 year ago #
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I feel for you. I've been a barista in four different coffee shops over the last six years and I've noticed that the night crew always gets shitted on no matter what. Here's my rant:
I've found that 90% of the staff at any SB doesn't care about the night crew. The 10% that does is the few that actually work nights consistently. I've gotten into arguments with my SM, ASM, other shifts, baristas, my DM over how my "closes" were. How I didn't "set up for success" because I forgot to put out one milk pitcher or I forgot to refill the sleeves or some other asinine task that takes one minute to do, but when it isn't done it just throws the whole freakin' day down the drain. Whenever I hear something like that from an AM person I reply, "HOW ABOUT WHEN YOU LEAVE THE FLOOR EVERY MID WITH THE PASTRY CASE A MESS, NO MILK, NO WHIPS, A SINK FULL OF DISHES. And you think you can COMPLAIN to ME about "setting up for success?!""
My SM started doing two closes a week because the other closing shift switched their availability so now it's me and her. Now I'm getting nasty notes from the AM crew about some bullhonkey pitcher/sleeves crap and my SM about how certain things weren't done the night before but guess what? They're always done! But everyone in the morning is so effing filthy that all my cleaning and hardwork goes to **** within five minutes. They turn the store into a trash hole that looks like it's never been cleaned since the store first opened. Yeah, the AM crew is that effing filthy.
Posted 1 year ago # -
I swear you must work at my store, because that is exactly how it is.
I flat out don't understand how they get syrup ON THE CEILING. Frequently. I walk into the store, and have to spend half an hour de-swampifying the bar area. Then I have to stock EVERYTHING.
And apparently, if the ice is 1 or 2 buckets from being full it is the end of the world, because I hear about it. Or god forbid if only half the whips are made, because SM's pet might actually have to make some during the morning (and probably after the rush anyway)We've had two out of state transfers come into my store in the last month, and both of them hate our SM's way of running the store already, and they'll be the first to say that it's crap how lazy the morning crew is, and how we literally have to do everything at night.
Posted 1 year ago # -
There is always a rift between openers and closers. That is Starbuks. I find it quite funny to listen to one complain about the other over very minor details in the long run.
Posted 1 year ago # -
I mean, I work at a fairly large store, we have eight shifts and fourteen baristas. So everyone works some mornings and some nights if their availability allows for it. But I swear to **** we have this one shift that is only available to open three days a week for six hour shifts, which she magically gets every single week even though other people want those shifts too. She always leaves the store a mess, she leaves early constantly, goes on hour long lunches, and my SM does nothing. WHY. I do no comprehend. Especially when the rest of us get our **** handed to us for coming in ten seconds late.
Posted 1 year ago # -
I generally f cking hate the AM people. Not the people themselves, but their AM personas. The type that just doesn't give a f ck about who's coming in next / who is closing. I've worked at three stores, and this phenomena is just across the board.
I'm mostly a closer, and a good one at that, but every once in a while I have an odd 10/11am shift where I get to actually SEE that there IS TIME and there ARE GODD AMN OPPORTUNITIES TO... IDK... DO SHET.
I've WATCHED AM people, baristas, shifts, even the SM & ASM...they lean around, sweep the lobby compulsively, wipe the same counter... when they could've been doing mats, stocking ice/milk/lids/cups, making whips. But no. Then us PM superstars come in and, like someone else said, have to spend a good 30 minutes or more just getting things in order. Essentially, cleaning up after our own coworkers.
F cking idiots.
Posted 1 year ago # -
I have a shift who freaks out if nothing is stocked or there's a pile dishes when she comes in to close. But when she opens, she does none of that stuff and leaves it for my manager or whoever is closing. She starts breaking things down at 10:30 in the morning! 1030! We still have rushes coming. And if that stuff doesn't get done she gets in this mood and its miserable for us. But when she opens and is in the floor till 1100 or later she doesn't even bother to break things down. I open and close so I understand how hard it is for both sides. I usually don't care if some things are missed in the morning, because I know the closers have a lot to do.
Posted 1 year ago # -
I work at a "proudly serving" and our rules say that the manager has to work at least one close per week, 3 out of 4 Saturdays per month, with at least one of those being a closing shift, and they can't have the same two days off every week.
Posted 1 year ago # -
We had a person at our store that shut down an expresso machine at about 9:30 everyday. When I started, I took that as a fact.
I challenged it a few weeks later. "Oh, you can't use that one. It's cleaned and shut down."
Oh, you're off at 4:00, so I'm going to go ahead and use this to eliminate this 20 PERSON QUEUE. CLEAN IT AGAIN. It only takes 15 minutes.
Posted 1 year ago #
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