We've been slammed all day and the carnage has even yet to begin.
Happy Hour, 2012: Bare Your Scars
(100 posts) (48 voices)-
Posted 1 year ago #
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today our blender broke. the only blender we have. it had to be unplugged and hard restarted every time we wanted to blend something. frappy hour hasn't even started here yet today and it alreay sucks. guess when the company will be able to repair it? MONDAY. fml.
Posted 1 year ago # -
PROTIP: Make a venti MCCF and split them into two tall MCCFs to mitigate the frappuccino rush.
I backed the cold beverage barista today and did sampling. Sampling was a total waste of time as most of the customers indoors followed me outside to take some for themselves.
Posted 1 year ago # -
I was on cold bar today, I just woke up from a four and a half hour nap lol :l
Posted 1 year ago # -
Oh, but aren't you all so excited?!!! You can win a frisbee, or even a pair of sunglasses! OOOoooooo
Posted 1 year ago # -
We had maybe 37 people today during Happy Hour. There was something else going on downtown everyone was at. I'm working tomorrow again....I hope it's another fluke and we have no one.
Posted 1 year ago # -
:|
i called my SM immediately after 5 and said "frap hap disaster 2012. this is bullocks."
basically, the mids didn't prep anything. they literally left every pump, fridge, and dry add empty. we spent the first half hour of frap hap trying to keep up with the drink demand all while restocking everything that was running out.
then we ran out of whip. but no one had done dishes all day... so it was an exhaustive effort to wash and sanitize those to get them ready to be recharged.anyway. i was furious. not to mention the fact that this woman some forty five minutes into it told me that all the caramel frappuccinos needed extra caramel. i had seven. i asked her how many she had, she said all of them. i said all seven? she said yes. so i extra carameled the eff out of them and turns out she only had two. so i had to remake five venti caramel frappuccinos.
livid.
Posted 1 year ago # -
@splashofsoy: names on cups. NAMES ON CUPS. NAMES! ON! CUPS!
Also, find out who was working that morning and leave them an entire store untouched from the night before. All the dirty dishes in the sink, none of the pastries thrown out, day-old mocha, decaf still in the airpot, coffee urns filled and blinking. And when they start their inevitable whining, you shout "THIS IS HOW YOU GUYS LEFT THE STORE FOR US DURING HAPPY HOUR!"
Posted 1 year ago # -
Frappy Hour is slowly eroding my will to live on this stupid planet.
Posted 1 year ago # -
we don't do name on cups in my district because we deal with only foreign tourists. :(
Posted 1 year ago # -
I work in a DT store, i have been there for almost 5 years now. Frappy hour doesn't really phase me much anymore. The reason behind this is because, my shifts know that if they put me on bar I will NOT give a rat's rear about modifiers, you want soy? suck on whole milk, i hope you get the runs you insolent *expletive deleted*..
Posted 1 year ago # -
Ran out of whole milk today. And whips. And cookie crumble. YAYYYYYYYYYY%$##&%##$%&$##
Posted 1 year ago # -
There aren't many good points about working in a licensed store in an airport... but there is at least one. Happy hour doesn't really draw any crowds. The only thing that effects business is nearby flights, so it's no big deal. Bonus: we use a different system and can only give the 50% discount with a supervisors card. We had no supervisor! I spent my first day of happy hour making not a single frappe... we sent them all to another store. :D
Posted 1 year ago # -
So fricking cold here, rainy with minus 4, so not too many crapaccinoos sold today...hehe
Posted 1 year ago # -
i've only been a partner for a few months and didn't know Frappy Hour existed prior to this job (i haven't had a frap since i was about 13, they are so gross)
our Frappy Hours have been really slow so far, thank goodness there is another store near us that gets more business, although i did have a customer force me to make a Trenta MCF with whipped cream...then he got irritated because we didn't have a domed lid for him..........
.....i hope his pancreas enjoyed that drink....
Posted 1 year ago # -
Customers cannot force you to make a drink that there isn't a recipe for. Next time tell him no.
Posted 1 year ago # -
i would have, but i was on bar not reg and my co-worker handed it to me and said, i know you can't make this but make it anyway. THANKS
Posted 1 year ago # -
I was on register for the first hour, then got switched to primary on cold beverage... no bar back. The other two who were supposed to be helping me figured it was slow enough to walk off the floor. And the barista on register stopped taking names for cups.
What ended up happening was that 15+ customers were staring me down demanding their frappuccinos, and started stealing each others' drinks or not recognizing it when theirs was made. To top it off, at least 5 of the stupidass customers wanted theirs nonfat (or unsweetened GTFs)... 5 in a row. I was so furious that I was throwing drinks and slamming things all hour.
We ran out of HWC, and then out of all whipped cream by 4:30pm. Whole milk was gone by 4pm.
Posted 1 year ago # -
today it was absolutely beautiful out here. warm, sun was shining, perfect weather.
& hardly anyone was there. like, there were ridiculously few frappuccinos. it was bizarre.compared to yesterday's rush when my till **** up & this lady gave me an american 50 (she thought she gave me $10! wow!) & this jackhole who didn't understand what "DEBIT TEMPORARILY UNAVAILABLE" means. no, today was beautiful.
Posted 1 year ago # -
196 of these **** things today and I shudder to think about how many I made during that two-hour window. It wasn't so bad. I'm our store's Frappy Hour DJ, so today I put on my Flaming Lips playlist while my SM and I rocked cold bar like nobody's business.
Posted 1 year ago # -
the chaos didn't even begin for me until after frappy hour.
we were so slammed our store ran out of almost every ingredient in stock, conveniently a few minutes after frappy hour.
the look of absolute pain and horror on peoples faces when they can't get their "usual"Posted 1 year ago # -
By 4pm, we were out of whole milk. By 4:30, sorry, out of ice. I had to haul **** to the store to go get ice. Oh and then I had angry customers who "were in line by 5pm" but didn't get to the register till after the 5:05pm cut off. One even called later to complain. Did I mention we only had 4 partners scheduled for crappy hour and a line of over 20 people at any given time? Aw, so fun to see 20+ cold cups awaiting a trip on our ONE blender. *shoot me now*
Posted 1 year ago # -
my store is officially out of: strawberry, matcha, java chips, protein, lemonade, whole milk, half&half, heavy whip, vanilla syrup, venti iced cups, venti iced flat lids (lulz), sleeves, frap roast, coffee frap base, white mocha, and caramel sauce.
i can't... even... tell you... how angry... i... am...
Posted 1 year ago # -
You can tell by my abrupt absence (once again lololo) that frappy hour on my end is a constant struggle for supremecy. I've kept us really well stocked on everything that comes in the weekly order, but it's difficult to get the opener dongs to get the daily order right on a normal day, let alone during a fortnight long siege of infinite blended sorrow.
At the cost of a lot of gas and what's left of my brakes, I was able to scrounge up just enough daily order stuff to make what we have last. The other great toll is that for the past several days I've been waking up before dawn and doing the goddamned daily order myself, taking a nap in my car, and then manning the trenches myself immediately afterwards, only to stay late and do it again the next day.
What splashofsoy is going through right meow is exactly what I'm trying to avoid- I've been through that so many times that I refuse to see it happen on one of my shifts ever afuckingagain.
Otherwise, scattered amongst the blending streets my baristas slate defense. Is God's work to have us fail? Rivered curmel streams out the cups as bananas foul the air. I'll make peace when this is done. In arms we storm, and slowly the cafe begins to fill with new fat bound to bone. Armed and ready it begins again.
Posted 1 year ago # -
Happy hour sucks and my lazy coworkers are the worst. I came in on Sat around 4 and there were no canisters of whip, no milk, no anything. Lazy wh0res. I'm never closing again, I had a horrible night. And omg, don't get me started on the teenagers. They have no home training, they leave **** everywhere, leave chairs in the walkway, they even shred up napkins for fun and then leave them on the tables! WHO DOES THAT?!?! Idiots.
Posted 1 year ago # -
Yeah, it's the weirdest part for our store. The actual Frappy Hour isn't bad at all; we didn't make our first one until 3:30 on Saturday, and we had equal orders for hot and cold bar. But the closes have been TERRIBLE for the last few days. We spend so much time prepping for Frappy Hour that we don't do the mid tasks like making whipped creams or mocha backups or restocking the milk. I closed Friday and we didn't leave until 11:40 when we usually leave at 11:15. Our precloser on Saturday was freaking out because it was taking so much longer to clean both bars because we weren't maintaining it during the day.
tl;dr, The actual Frappy Hour isn't bad, but it's messing our store up in other ways.
Posted 1 year ago # -
My store has been horrible to us from the start of this. We HAD 3 people scheduled for each of our shifts, that's the very least that we need, but! they took out one because they know they can squeeze it out of us when we have no choice. Breaks? Yeah right. Ha.
The remaining two start the moment that Frappy hour does. On top of that, our morning partners are busy enough (or lazy?) on their own that we don't have enough supplies. No chai (which is in a storage room, literally about a block away, in another part of the store we occupy), no whip, no roast, no lids, no straws (wtf!?).
And store managers complaining that the lobby is dirty, when we are slammed and can't even keep the ****ed cookie crumbles to stay out of the explosion of caramel that we haven't had time to clean, from when the lid popped off cause miss 4 venti extra cr MCCF lady literally used almost two full bottles of caramel. It and it's whip is pouring off and to top it off she wants coconut sprinkles, after I got the **** lid on.
Is anyone else having issues with the tall dome lids? They are being so difficult that it causes flying of whipped cream/toppings/drink on it's own.
Posted 1 year ago # -
Oh, splashofsoy, I am so sorry.
Posted 1 year ago # -
@Decaffed: Holy **** I noticed the same thing about the tall lids. Actually, both tall lids have been giving me **** since frappy hour started, flat + dome. It's waaaay more time consuming than you'd think.
I would like to dedicate todays frappy hour to all my lovely openers who decided EVERY DAY THIS WEEK (yup, it happened again today..) to make 60-70% of our whips chocolate. Great foresight guys!! Fxcking stellar. I bet EVERYONE WHO COMES IN will order a MCCF! Makes sense!
Posted 1 year ago # -
My SM thinks that I enjoy crappy hour so much that she scheduled me yesterday from 2:30-5:30. F YOU
Posted 1 year ago #
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