OK.... so just when you think you have dealt with EVERYTHING that a rude customer has said/done, every scenario, etc.... then today happened. I had a guy say "I want my drink in a WHITE CUP, I do not want a RED cup!!" I know we have some white cups up on the top shelf in the back, but I was NOT about to go get ONE down for HIM during a rush. I said "what's your deal, you don't like Christmas?" and he said "BAHHH HUMBUG!!!" and drove away from the DT!!!
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Just when you thought it couldn't get any worse!
(9 posts) (8 voices)-
Posted 4 years ago #
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What a monster! That dude totally needs to get over himself--just drink the damn coffee! I have a disgustomer like that too, everyday he frickin demands a white cup because he thinks christmas is too commercialized! Well, welcome to 21st century America, homie!
Posted 4 years ago # -
I would have lied and politely said that you are sorry but you only have promotional cups at the moment and has he considered using his own mug. But only if you know there aren't any white cups visible in store :)
Oh and people need to get used to the idea there are two events going on, one a commercial/social festival and one a religous holiday. It jsut gets kind of confusing because people call them by the same name and they share timing.
Posted 4 years ago # -
so he wont use a red cup because Christmas is too commercialized....so to fight that consumer spirit he's at a Starbucks??
Posted 4 years ago # -
hahaha. My thought exactly, Chaos.
Posted 4 years ago # -
His loss! He can go to work uncaffeinated if he doesn't want the red cup.
Posted 4 years ago # -
He takes it, but not without sassing us first! Grouchy, curmudgeonly old geezer type.
BTW, this drastic labor cuts is already taking it's nasty effect.f customers are complaining by the buttload about service delays and our store's never been filthier! Thanks a latte, Uncle Howie.Posted 4 years ago # -
DARKROAST-- A dude asked me today, "Are you short-handed today?" After he watched me make like 12 drinks by myself (while someone was DTO/DTR and the other was lobby), making freaking eggnog in the pitcher because we were out and no one else could go make some more, steaming g-d sig. hot chocolate, two different kids of whips for different drinks OH AND DON'T FORGET THE SPRINKLES.
He was at least nice about having to wait for a bit. I'm good on bar but not that good (not at least when I don't have milks ready--it was after our typical rush--and not when I have cider, sig hot choc, and eggnot ALL AT ONCE). I told him, "Well yeah they're cutting labor everywhere..."
And he just said "Oh." And took his drink. I wanted so badly to say, "SO YOU BETTER GET USED TO THE WAIT TIME BECAUSE THAT'S HOW IT WILL BE FROM HERE ON OUT, PAL." ...but I kept it to myself and got back to making the lattes.
Posted 4 years ago # -
I so feel your pain on the bar blacksheepbarista. And fyi I am that good on the bar.... as long as my cups are at least marked for me I can usually whip them out very fast. Kinda makes me slow when there is no one to mark the cup, refill my milk fridge, stock cups, bring me lids, make whip creams, and yeah for the love of gawd don't forget the freakin sprinkles.
Posted 4 years ago #
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