a customer asks me for "invisible blend" i'm giving them an empty cup. it's wonderful that the average person has the reading level of a second grader
The next time(10 posts) (9 voices)
I've been brainwashing my customers into saying small medium large, blonde pike or bold. That and the year's worth of asking if they want it "sweetened or no sugar?", they now say it without my lead.
I used to be a stickler about saying the Starbucks sizes correctly, but I've given all the sheets I can and now I'd rather get through a transaction quicker, so if they are slightest bit confused I refer to it as small medium large, or bold medium light coffee. MF is "the chocolate coffee slushy thing" and there are no words for CRF, but there is a big picture I point to. "That? A small That? You said you want That with extra caramel? With a large tai chi no problem."
I also do hand motions. I started because of foreigners, since we get quite a few... but it stuck, because everyone is a little bit stupid and I get tired of repeating myself. Even monkeys can learn sign language. Anyway, so it's a little swirly finger motion on top of a cup to ask if people want whip cream. And it's like, a double finger swirly motion with each hand to ask if people want something blended. :/
I had a customer yesterday who couldn't be convinced that the blonde was indivisible. He saw the sign for indivisible and the tag on the urn for blonde and thought they were two different coffees. and wouldn't let me tell him otherwise. le sigh.
i don't mind saying small medium or large. what kills me is people asking for an "iced, blended frappuccino". because we totally serve frappuccinos a different way?
I do ask them if they want the iced blended one sometimes bc there are waay too many frappuccino/cappuccino mix-ups.
a customer makes another blonde joke involving this roast I will do something that cannot be mentioned to them....
Because their second grade reading level makes them all the special kind of witty.
I WANT A TALL BLONDE HUH HUH HUH HUH
STFUUUUUU NOT FUNNY
I don't care what people call Indivisible because it's terrible. We call it Invisible between ourselves -- we call it blonde to customers so we don't have to explain what it is.
I like calling it "invincible," personally.
Oh you'd like a small passion fruit lemonade and an extra large (we don't have trenta so just have the large) Car-Mel macho?
My manager keeps getting annoyed when I call a drink slightly off because I'm so sick of customers 'correcting' me that I just repeat it how they did.
Do I reaally have to say an 'Iced tall light ice iced coffee'... do you seriously not comprehend a 'Iced tall light ice coffee' or 'Tall light ice coffee'
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