I Hate Starbucks

1. splashofsoy
   

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   i didn't realize how much more different life is in a store that:
   -doesn't mark cups, uses stickers
   -has a drive-thru (and uses headsets to communicate)
   -has two ovens
   -has a lobby the size of a restaurant
   -has a totally different set of pastries (in hawaii we didn't have an 8 grain roll, chonga bagel, cream cheese danish, etc)

   i got called into my new store (hey guys i'm alive!) a day early. what i thought was a barista shift ended up being a shift supervisor shift. things hit the fan real fast. i was so disoriented with just the layout of the store, and then on top of that with wearing a headset and having to listen to two sets of voices. and then on top of THAT our POS were wonky, so once i got the hang of sticking stickers onto cups, suddenly they were double, sometimes triple printing the same orders. everyone on the floor was obviously **** off, but i don't think any of them realized how awfully different their store was to what i'm used to.

   anyway, it was a **** show. thirty cup queue in both DT and in the store and i didn't know what the **** to do. bad first impression, super nervous about today.

   immediately after clocking out and walking out the door i burst into tears for thirty minutes. that's how stressed out i was!

   Posted 9 months ago #

2. Marble Macchiato
   

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   -hugs- first days are always the worst. It can only go up from here! Just think of how much stronger you'll be once you master everything again. If it was an impossible situation, no one would ever work in stores like your new one. You'll get there!

   Posted 9 months ago #

3. coolbeans
   

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   ((((((((((splashofsoy))))))))))

   Posted 9 months ago #
   Magical rainbow ponies

4. starbuxmaiden
   

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   BIG HUG!!!!!!! :) It is not worth crying about, everything will be o.k.

   Posted 9 months ago #

5. eightpumpchai
   

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   big hugs to you! my first day as a shift was at a new store and I went home and cried too. it is A LOT all at once and very stressful and the people you're working with have got to be crazy if they expect you to be perfect- that's you wanting to be perfect and thinking that they're thinking bad of you, when really, they were most likely just stressed at everything going on at the moment, you know? I spent one whole day thinking that two girls were talking about me during my first week at my current store- yeah, they weren't. But I was insecure because I was in a new situation and didn't quite know what I was doing so I pretty much just thought everyone must hate me. Like I said- now I'm completely comfortable in my new store and it didn't even take as long as it took for me to feel comfortable with the job in the first place... I'd say it took me about 3 months to feel comfortable when I first was hired as a barista, only about 2-3 weeks when I got promoted and transferred. You know you're good at your job or you wouldn't have been promoted in the first place, so just tell yourself that when you're stressed and remind yourself it will get better. Also there's no harm in going home and crying about it all- sometimes that really helps :-)

   Posted 9 months ago #

6. Señor Cardgage
   

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   This'll cheer you up. Also <3

   Posted 9 months ago #

7. splashofsoy
   

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   just to clarify: i've recently moved to the mecca (seattle). i've been a shift supervisor for two years at starbucks. five years total in the coffee industry (at other coffee shops). i've never in the five years i've worked felt so disoriented and awkward at work before.

   in my situation, i know that the people i was on the floor with were upset at me. they were talking crap about me loud enough so i could hear. they kept rolling their eyes at me, huffing whenever i made a mistake, and at the end of a rush even had a group "coaching" conversation with me about how much i f'd up. it was really embarrassing.

   i think 90% of the tears is just frustration with myself. i haven't felt so **** in so long, especially at my job.

   today was much better. i was in a much more comfortable environment where people weren't constantly peeved by my questions and actually took the time to explain to me how to do things and at what time. it was far more constructive than yesterday.

   Posted 9 months ago #

8. VentingSM
   

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   Hang in there. Transitioning to DT can be tough as a barista let alone a SS. Pace yourself and plan out your shift. Ask your baristas for suggestions. Arm yourself with resources on the portal by glancing at the "DT resource Manual". There is a lot of good information about how to move pieces around in DT. Lastly, take a peek at their duty roster and find something you can search for in the cleanliness manual to give you some perspective and possibly a leg up; like dezcal on the sanitizer.

   Posted 9 months ago #

9. stranger
   

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   It gets better, splash.

   When I first moved to my current store, they threw me onto the schedule in place of the departed manager. My first shift was closing alone. No one had told me where anything was or that their store did things at closing that my old store considered opener jobs. They did, however, tell me they were "shocked" at what a poor job I did.
   I remember telling a friend that "I used to be good at my job, till I started working here."

   Posted 9 months ago #

10. EcoUnsure
    

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    Don't even worry about it. Drive-through stores are HELL compared to others. You'll get used to it. :-)

    Posted 9 months ago #

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