I Hate Starbucks

1. Just_Say_No
   

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   Examples:

   Moron: I want a half caf hazelnut nonfat latte

   Me: What size?

   Moron: half caf hazelnut nonfat-

   Me: What size?

   Moron: half caf hazelnu-

   Me: What size?

   Moron: half caf (started to sound frustrated)

   Me: (Raising my voice and getting a tone like a parent telling off a misbehaving child)

   What size?!

   Moron: Oh... grande.

   ...

   Or the one that makes me want to SMACK them.

   Me: Hi! How are you doing today?

   Moron: I want tea!

   Me: That's great, I'm doing well thanks for asking, what can we get you?

   Moron: Tea!

   Me: What kind of tea?

   Them: Just plain tea!

   Me: We have black tea, white tea, green tea, herbal infusions...

   Them: Just plain tea!

   Me: Okay... we'll make that an Awake...

   Them: That wasn't so hard was it? (patronizing tone)

   Me: (Imagines snapping their retarded neck)

   Scenario two (customer looks at me confused and has a look like they just assume I am giving them what they want and that I can read their mind, lol... they shouldn't be so trusting, they have no idea how badly I could screw things up for them xDDD)

   Me: Now... what size?

   Moron: Ummm... Tea!

   Me: Yeah, I got that, what SIZE?!

   Moron: Oh... ummm, small.

   (if it's rush and I am planted on register)

   Me: (calling out) "Tall Awake!"

   Moron: No! I said SMALL.

   Me: Tall IS small.

   Moron: (gapes with their mouth open like a neanderthal).

   Posted 4 years ago #

2. Jett
   

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   Yeah, about that last example. I am just a customer, and when I go into the store up to 3 times a day ordering the same drink EVERY TIME, I expect you guys to remember my drink. I am sure it is not that hard. Hell all the people at my store know every other personal detail about my life, work, hobbie, etc, etc... So when I come to the register, I hand you cash, you say ok, I walk away. Happy?

   Posted 4 years ago #

3. Perfectionist
   

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   No. Until you know our names too you have to actually order.

   Posted 4 years ago #

4. Jett
   

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   I do know all the names of the workers at my store, except this one guy that looks like a cave man, he needs a hair cut. Hehe.

   I have been a long time customer, 10+ years, I stick with a drink for about a year, then switch, I think that give me some right. Thank you. I am never rude though.

   Posted 4 years ago #
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5. Barista47
   

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   cruiseyes... im sorry, but when I worked, every morning, at 3:30, went through well over 500 customers at a drive through, never having a break, and trying to sound nice to customers... it is REALLY hard for me to remember every customers drink that comes in every day. cause about half of those customers come in all the time. From there, I go to school, and eventually sleep at 11 PM and start the day over.

   Posted 4 years ago #
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6. Just_Say_No
   

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   I'm not talking about regulars... we have people who come in so often we can just yell "Mike's drink" or "Emma's" drink and they all know what we are talking about. Then their are the regulars whose names we don't know... but whose drink we still know by heart, and we just call their drink out, they don't NEED to order.

   No, I am not talking about those people.

   Apparently you have selective reading cruisyeyes.

   Their are plenty of people who don't come in nearly often enough to be remembered at all, and yet they still order, and need to be asked a thousand times before they say the size... these are people who mix it up a lot too... and you can't rely on them to pick one drink. They have selective hearing if they can't listen enough to hear what they are actually being asked, it's a retarded thing to do, it means they aren't **** listening.

   Further, as to the tea thing, I'm sorry but that's just stupid as hell. We have people who rarely come in (kind of obvious from the second example I thought that these people are probably not regulars, but their comes in your selective reading) and just ask for "tea" and pretty much refuse to make a choice, even when you do your damndest to help them figure out what they might enjoy most... and what they might be looking for. They are neaderthals, incapable of understanding that their is more than one kind of tea than just "tea".

   Posted 4 years ago #

7. Barista47
   

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   My fave customers are in drive through taht are on phone and don't respond when you welcome them. I "Forget" to turn off the head set, get a picture and fill it up with ice and water and blend it, leaving it open... so the customers get to hear noise while they talk.

   Posted 4 years ago #

8. Just_Say_No
   

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   That's awesome dude, give em hell!

   Posted 4 years ago #

9. CoffeeAsswipe
   

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   For the order challenged customer, SB should have a credit card sized card with the drink details, so the customer can just flash it.

   Maybe a sticker to attach to their actual credit card.

   Great idea; you can thank me later. Ha Ha Ha

   Posted 4 years ago #

10. Just_Say_No
    

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    Some customers actually have custom made sbux cards with their drink order on it.

    O_O

    I assume that's the joke you were making.

    Posted 4 years ago #

11. Perfectionist
    

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    They do have that. Custom gift cards. Unfortunately they only cover *normal drinks with *normal modifiers. So you can't get a card for your "doppio machiatto with XXX foam in a tall cup".

    Posted 4 years ago #

12. tjs666
    

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    It's 6:30 Ante Meridiem Mountain Time.

    Shorter male customer with hate and gold tooth walks in.

    Me: Suns coming up earlier! :-) Getting a little warmer.

    Gold Tooth: (at about three decebles) shrcfe

    Me: I'm sorry sir I can't understand you.

    Gold Tooth: (with a smile) shtcofee

    Me: Yeah, I am sorry I just can't hear you, my ears must be plugged today.

    Gold Tooth: (No smile, Jersey) shotcoefee

    Me: (with a smile) You would like a shot of coffee?

    Gold Tooth: (With a snap at about five and a half decebles, no smile very grim) shoort koeffee.

    Me: Oh a short coffee. Yes I can get you a short coffee! (Turns around to get the coffee) (Turns to face customer while pouring
    coffee) Would you like room for creme in your coffee sir?

    Gold Tooth: (VERY GRIM Waves hand)

    Me: Yeah I'm sorry my sign language is a little rusty.

    Gold Tooth: YES!

    Me: Great. (with a smile) Would you like a doughnut with your coffee this morning?

    Gold Tooth: (hands me exact change and walks away.)

    :-)

    Posted 4 years ago #

13. Perfectionist
    

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    My hearing isn't that good so I often have to say "oh sorry I couldn't hear you." but sometimes customers just mouth words at my and I'm like "What?!"

    Okay, here's one:

    Customer: I'd like a grande latte and a blueberry muffin.
    Me: Okay that'll be $$$.
    customer hands me money
    I walk over to get the muffin
    customer starts walking to the other end of the bar.
    Me: sir, your muffin.
    no response.
    Me: SIR, YOUR MUFFIN IS HERE!
    customer takes out phone, dials, doesn't look up.
    by now other people in line are laughing, some try to get his attention.
    Me: (to the barista) ugh. can you give this muffin to the guy with that latte?
    Barista: blank stare

    Posted 4 years ago #

14. tjs666
    

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    OH SO CLASSIC!!! SO CLASSIC!!! And then its "Oh Me!?" and there is no one else in line...sometimes the store.

    Posted 4 years ago #

15. coffee mart wench
    

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    @Just_Say_No: you've beautifully summarized the Universal Starbucks Drive Through Experience, also known as the Yes, But What Size?!?!?!?

    I should just start charging them for a venti, or maybe a short. A short would probably **** them off more. "What do you mean, eight ounces? I have to have at least sixteen ounces of sugar and fat to start MY day!"

    Posted 4 years ago #

16. meanbean
    

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    just keep re-asking your question and pretend to not hear anything that they say until your question has been answered. they will have to repeat the rest of their order, possibly multiple times.

    Posted 4 years ago #

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