Do you love em? Do you hate em?
Your Regulars
(35 posts) (23 voices)-
Posted 4 years ago #
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Mostly love 'em, except the few that have really complex orders. As in; "oh no, here she comes"
Posted 4 years ago # -
if it was just plain old coffee then they were fine. The half soy, half skim, tall cup, 2x decaf, 180 degree lady; she could go **** herself. we used to call her "the soy ****."
Posted 4 years ago # -
I love most of em, and I like seeing most of them. With a few of them, they are nice, and I like talking to them, but I always groan inside because their order is so ridiculous. Ugh.
Posted 4 years ago # -
Just-say-no: please give an example of a ridiculous drink order.
also i hated when customers asked for stevia knowing that we don't carry it; hell i didn't even know what it was until anorexics started asking for it.
Posted 4 years ago # -
LOVE THEM know about 100 by name and another 50 or so by there drinks. Only a few annoy me (the one who brings back his venti cup and askes for a Americano refill, he uses the same cup day-after-day)I wrote the date on it yesterday. Not to many complicated drinks here. The locals are not that smart. We get a few asian coffees a day and thats about it.
Posted 4 years ago # -
wow she hates me. you are really on the ball! someone give this man a raise! are you a manager or barista?
Posted 4 years ago # -
Just a shift with half a brain.
Posted 4 years ago # -
You should at least be ASM! I bet your ASM doesn't even deserve their title. Why haven't you been promoted yet?
Posted 4 years ago # -
Never wanted to be management at SB, but have trained the last 4 ASM's in our area, when they were virgin baristas. Only one of them are left, just got promoted to SM, two quit/fired and one of the thousands axed last week. Now I know why I didnt want to be in management at SB. Plus never wanted to be available 24/7.
Posted 4 years ago # -
you are probably too good for sbux. with your memory, multi-tasking ability, and customer service skills you could work in high end dining or at a lucrative. in either path you would actually make real money. no you wouldn't be a millionaire but you would make lots of sweet tax free tips. my server friends who did the high end thing walked away with $80 - $300 a night! 5 nights a week (if you are good n get shifts) and all that really adds up. Waaaaay more than you would make at the bux. Plus you might be appreciated more. get outta dodge and make some bank.
Posted 4 years ago # -
love them. The true every day regulars. Some of them gave us Christmas presents this year and even stick up for us against irate bitches. I haven't worked at any other job where regulars would go out of their way to be nice to us. There is a lot of bs as far as administration goes at my store, but i so love my regular customers.
Posted 4 years ago # -
I used to Like a lot of my Regulars, but I also had a lot of them that I would just be like "**** MAN!" They would order the most complicated **** ever, and give me sick attitude. But the Regulars who were really kool with me I would kick them down free drinks all the time.
Posted 4 years ago # -
**** yeah, more partners should kick out the free ****. all partners must mandatory give out one free coffee a day!
Posted 4 years ago # -
my awesome regulars got free drinks or free extras in their drinks or i charged them for a smaller drink.
**** regulars got **** and **** on. :)
Posted 4 years ago # -
hahah nice! i would sabotage some people drinks if they gave me ****. :)
Posted 4 years ago # -
**** in a vial. **** in a vial.
Posted 4 years ago # -
some of them are pleasant, but having only been there for like two months... there are customers that treat "new" partners like less of a person... just because i don't know their drink and have it waiting for them... i love it. "Oh, no, SHE'S got me, SHE knows my drink" these people have no idea how worthless they are making the "new" people feel... i tolerated it my first week. it is still going on. whether you believe me or not, i can make your drink without **** it up. not an imbecile.
Posted 2 years ago # -
I love my regulars! One ALMOST got me a new job... and another got me and my coworker free Lakers tickets. good seats, too. I recently started working nights only though, and I miss them. The night/weekend customers are rude and boring and stupid.
Posted 2 years ago # -
i hate regulars.
Posted 2 years ago # -
@SCSHC, amen. they are usually in their forties too and act like entitled little thirteen year olds. and they come in upwards to five times a day. the reason people have to stay late on the preclose shift sometimes is because the same people keep coming in repeatedly, and everyone has to take a lunch. so the preclose is stuck on register the majority of the night.
Posted 2 years ago # -
a lady comes in to our store and get a grand frap., put in a venti cup.... but reminds us 45 times to make it as a grande and then put in in a venti because it drives her crazy that she pays for a drink and we dump "half of it" down the drain. 2 pumps off the coffee base, 2 pumps of the light frap base, 1 of the regular, 2 scoops of java chips, 1 pump of white mocha, a little more than a grande cup of ice......... and she sends her employees through all the time to get it for her!!!!!
Posted 2 years ago # -
It depends. Some of them are sweet, but others are a big pain.
One guy insists I charge him for a coffee when he really gets a misto with whipping cream and 7 pumps of caramel. If you charge him for it he screams. Also, if you go to get him the coffee he just asked for, he screams. He thinks we should all know his order. He's too cheap to pay and I live in a very affluent area. Idiot.
Another lady wants coffee with a "splash" of soy. If your splash does not equal her splash, you have to remake it until she quits her complaining. What she really wants is maybe 1/2 tablespoon which isn't even enough to cloud the coffee. She just likes being a complainer.
Those are the two I mainly don't like.
Posted 2 years ago # -
There's an old lady that comes in every two or three days and isn't terribly mean or anything but her drink is so "special" that everytime she comes in she tells me I need to get the shift supervisor that I'm usually with in the afternoons. It's a tall java-chip frappaccino light (whatever) in a venti cup with chocolate drizzle around the sides and whipped cream all the way to the top. NOT HARD AT ALL. I've made much more complicated drinks. ****, venti bone-dry cappuccinos are a million times more complex than this order and I almost never get complaints about those. BUT because she doesn't know me, and I'm new she won't give me a chance. It's more annoying than anything else but most of our regulars are pretty chill and give great tips!
Posted 2 years ago # -
I have very few regulars that I like. Most other regulars are too snotty to be nice, or I just get tired of serving them 5 times a shift. One regular from another store I was cool with, and then she started ordering a new drink. 2 of them, everyday. and everyone just dreaded making them. That's when I started not liking her.
You know what I hate most? "Oh, so-and-so knows my drink. You remember, right?" Well I have to enter it into the damn POS or write it on the cup, so why don't you just say what it is?
Posted 2 years ago # -
I work in an extremely busy store, and we have tons of regulars. There are a lot I like. There are some who tip 2 or 3 bucks twice a day every day and are the nicest people you could ever want to meet. There are some who I've gone out with after work, had a great time. Hell, last year for Christmas I got a $50 gift card to my favorite store from a regular. I also took her **** shooting, but that's a different story altogether.
I have one regular, who I loathe. Hell, I have a bunch I loathe. But this one guy in particular drives me crazy. He will call ahead to the store to make sure we have fresh decaf before he comes in. On a daily basis, sometimes twice a day. Then he gets there and orders a tall half caf. A while back another barista says to me "Lets give that **** a tall espresso today." I laughed, and he poured 7 or so shots and topped them off with a splash of decaf. Brilliant. So we did this for a few weeks and then my buddy transferred to another store. I miss him dearly. I slacked off on the caffeine attack in his absence. A week or two ago I decided to start back up. Instead of brewing decaf or giving the guy some shots I decided I'd grind some espresso turkish and brew a quarter batch of it. Woah. That was some gnarly s.hit.
It's the little victories.
Posted 2 years ago # -
A majority of our regulars are cool, even the ones with complicated drinks. The horrible ones usually order something that disallows sabotage.
I feel bad for the good regulars, however; at the end of the day, all memories of their drinks and how they're made are wiped from my brain. The bad ones, I can recite their crap in my sleep, because I make that **** with such GRACE AND CELERITY that NARY A WORD is spoken to them. Especially the problematic, high-functioning autistic man (though I have nothing against people with autism, except for this guy, because..) who wears the exact same clothes every single day, and much like that balrog whose **** Gandalf kicked, he is wreathed by an evil aura. And it ain't flame. It's poop.
Yeah, the English major said poop. And he'll say it again if you ask nicely.
I get him his crap as soon as he's paid and walk away before I throw up. Bad service? Probably. But hey, I woke up this morning, wiped my **** and put on clean pants, I don't see why he can't atleast rock some Febreeze.
Posted 2 years ago # -
we have a creepy old lady who comes in upwards to 8 times a day, shes funny as hell though. but we ran out of butter patties once thanks to her. and she guilts us into giving her free things
Posted 2 years ago # -
i like some of them and dislike others. a couple of them (middle aged women mostly) are really sweet and remember my name. the ones i dont like tend to be creepy men who need lives. like this one old man who took a picture of a shifts butt and told a teen barista that her butt was nice really pisses me off. he also gives absolutely no money to us-orders refills free with his gold card all day long even though he doesnt buy a coffee in the first place. the one time i told him "wheres your cup" he got VERY angry at me and said i buy 6 a day remember the face! or something along those lines...
Yeah he doesnt buy sh**t. ****.also this other over caffeinated weirdo who is around 40 said one day when a barista was guessing his age, "oh yeah i feel like i'm in my teens. well at least im screwing girls in their teens. ahaha"
as a nineteen year old female i was offended. evil jerks
another regular comes in and demands 10 venti ice waters plus two in her own cups. if we have no fresh coffee she wants an americano for the price of a coffee. ****
Posted 2 years ago # -
just brew a fresh pot and make her wait.
Posted 2 years ago #
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