Ok, a new day has dawned on IHateStarbucks.com.
I no longer want to keep hacking the old, tired php on the site, so this is what I propose. These messages will remain up for all eternity. In addition, there is a new Guest book. So if you want to share your opinons, i.e. post to the site, go here. As always, if wish to rant or rave, send me an email:
|Name:||Fed Up 04731|
|Date:||Jun 08 2005 12:46 PM|
|After working for horrid starbucks for three years...I'm ready to curse out every person I work with, every customer that comes in....EVERYONE...this company is built on lies, bullshit, and utter disgusting WASTE. I don't care how eco-friendly pro-starbucks people claim starbucks is, but truly...there is so much WASTE...so much can be recycled...there has YET to be an initation of a recycling program. Ok, so the benefits are "good"...you sell your soul...in return for benefits. But while we get such "good" benefits...the information about work for aiding farmers is really skewed...each individually picked coffee bean (how many coffee beans have starbucks partners swept off the floor or just thrown away or "marked out?"...each one was HAND PICKED...) I can vouch for this after many trips to coffee growing regions...I had to see this for myself. Starbucks makes so much money...if they wear their "social responsibility" badges so proudly they figure no one will question it. How dare a barista say Disney is EVIL?! But can you really blame people? (YES) Honestly, ignorance is a disease...a frappucino stained your new von dutch shirt...dare I ask if people know who von dutch really was?
|Date:||Jun 08 2005 12:37 PM|
|When I lived in NYC, I ordered ice cappuccinos every day during the summer. No problem. Now in the 'burbs, the fine baristas are telling me that they "can't make that...we can do an iced latte." Okay. So maybe an iced capp isn't everyone's cup of tea but why is it that they "can't" make this? Well, I inquired today after I was again rebuffed and the barista said, "Oh, there's bacteria when you put the foam with the ice." Give me a break.
|Date:||Jun 08 2005 12:20 PM|
|I don't hate Starbucks, but I don't particularly like it either. I think their coffee is bland. Probably one of the only reasons why I won't buy Starbucks coffee is because I like to support the little guys. If it were actually GOOD coffee on the other hand, I might buy it here and there if left no other options. But, it simply isn't, so I simply don't. This is a pretty funny website! I enjoyed reading it. =)
|Date:||Jun 08 2005 12:05 PM|
|I'm so glad to find a web site like this! I felt like the only barista fed up with the "know it all" customers. If they know so much about starbucks then what am I doing in the apron? I had just finished designing the coffee of the week board on the counter today. A lady came in (talking on her cell phone the whole time!), acted like I was bothering her when she ordered, then threw her money down on my new sign and pushed it toward me across the whole thing(completely ruining it!). Now was I wrong to be a little upset by this? It is unbelievable how rude these customers are sometimes!
|Name:||fed up 04720|
|Date:||Jun 06 2005 07:02 PM|
|carmel vanilla mocha non-fat afficatio style venti extra whipped decaf frappichinos with an extra shot of chocolate sauce served with an extra side of whatever the hell they call it. some of this stuff we cant even pronounce and still we put it into our bloodstream? but hey- it sure as hell is good!
|Date:||Jun 06 2005 06:59 PM|
|I like Starbucks whenever I have $10 to wipe my ass with. I love your site! Stupid people are so funny! If we ever find the person that taught them to use a computer, they should be bludgeoned to death with one. I read the hate mail and your responses--I especially loved the "why don't you just say you hate tomatoes?" Hahahaha... (sigh.) Keep at it.
|Date:||Jun 06 2005 05:12 PM|
|Why does everyone at Starbucks think that they are the best thing since sliced bread. I never met such a snobbish bunch of individuals. They keep that up, they wont hve any customers left. Some one shld remind them that race shld not affect the way one is served.
|Date:||Jun 06 2005 05:11 PM|
|why are they bringing back the malt????
|Name:||s. bro 04726|
|Date:||Jun 06 2005 08:54 AM|
|Finally, a site for me. I thought I was alone in my disgust for the coffee blitzkreig. I had never been a fan or even stepped foot into one of these facilities of yuppydom epitome. I never liked nor dislike them, just thought it was pathetic that our country, even the world, would need a store that just sold over priced coffee. Then, like a slap in the face a Starbucks invaded my little world. It went like this.
I am an old volkswagen enthusiest and had a great gig going with a privately owned garage in Little Five Points Atlanta. I worked for Frito-Lay at the time and would trade the the guy who owned the garage and parts place chips and goodies for auto parts. It was sweet. He had a stock pile of old VW buses and tons of parts that he would let me have in trade. I ended up leaving the Atlanta area and one trip up there with parts list in hand, I ventured down to Little Five Points to score some much needed VW pieces and parts. This is when it all went wrong. As i approached his garage location from a distance I was totally confused about how a Starbucks could be blocking my view of the VW paradise. Low and behold..... the garage and all those lovely old rust buckets full of treasure were GONE. Starbucks had replaced the garage. My heart sank deep and sadness that still prevails today overcame me. How could something so great be repalced with something so trendy and ridiculous as a Starbucks. Yuppy scum had invaded the coolest neighborhood in Atlanta.
Well ever since that tramatic ephisode I have made it a point to express my disgust to anyone foolish enough to pay up to $6 for a stupid cup of coffee. Yes $6 bucks. Go to Starbucks in Wakkiki Hawaii, I looked in the window one morning just to reassure my digust and saw a cup of moche caramel do-da-day foo-foo, she-she coffee that had a $6 price by it. What the hell can possibly make a cup of coffe worth $6 without liquor in it. I HATE STARBUCKS>
|Date:||Jun 05 2005 11:30 PM|
|My significant other works at Starbucks as a barista, and he has mentioned some of the things listed in other posted comments. He has told me that the rudest customers he has are the suburban housewives in their SUVs who are always talking on the phone. He was commenting last night how many of his customers don't even greet him when they order their coffee. So far, he is fortunate. He has had enough hours to maintain his health insurance coverage. His manager seems dedicated to giving everyone who needs that 20 hours their time. Another manager might not. The company that I really despise is Wal-Mart. Where I live, the Wal-Mart employees can't afford company health insurance and have to sign up for state-funded insurance. A company as wealthy as Wal-Mart should be able to provide asffordable insurance for every employee. How much richer do the Waltons really need to be? If you decide to print this, thanks for the chance to share!
|Name:||Wes T. 04723|
|Date:||Jun 05 2005 11:29 PM|
|I don't understand it. Young high school and college students spending money (more often than not its their parent's money) on an addictive beverage. Starbucks has much more caffeine than Dunkin Donuts and 7-Eleven coffee. Are these fools blind? Can they not see that the excess caffeine has been added to keep them mindlessly coming back, their only motor being the addiction that floats around in their depressingly tangible subconscious? Why is this among the very few websites that has stood up to combat this nonsense? There should be freaking riots in the streets. Starbucks establishments throughout the nation should be burning to the ground, Starbucks supply trucks being turned over and vandalized, all because crowds of angry people have been hit with the simple epiphany: "we are being controlled/manipulated by a corporation, we are too stupid to realize the trick being played, and we can't stop paying $4 per cup".
Unfortunately there will never be solution to this problem. Whether is was their original intention or not, the Starbucks company has constructed thousands of breeding grounds, and these breeding grounds attract, addict, and therefore sustain the kind of people that can afford their coffee. Its a brilliant idea really. I'll hand it to them -- Starbucks knows it's demographic and caters to them perfectly. Seductive advertising coupled with the notion that Starbucks is a nice place to study, sit with friends, and discuss meaningless events in their mostly pointless lives, is what draws people to the stores. That, and the fact that the whole artificial "genuine coffee house feel", which becomes painfully monotonous if you have been to multiple Starbucks locations, really does add to the whole experience of buying that double tall nonfat extra hot no foam sugar free vanilla latte (without the "Please"). I for one cannot stand it. But why all of this bickering? Let the customers spend their money how they want to, let them unknowingly becomes moving parts of a corporate machine, and let them become dependent on a BEVERAGE. I liked someones comment on how they market their drinks as a dessert. I never really noticed that before.
Honestly, you would think the majority of the customers would have caught on a few cups into their addiction. Now I am getting the feeling that they don't care anymore, and that they are satisfied with it all. With that said, this really isn't about the rebellion and non-conformity aspect of the whole anti-Starbucks movement (I really hope that every one's reasons for "swimming against the tide" are for other reasons than non-conformity -- the illusion of non-conformity, ironically, is one factor that keeps students coming back to Starbucks). Its about me realizing what's actually going on, and its about my, admittedly, vain attempt to educate my close friends and my sibling. I guess in the end, I'm just happy I haven't dished out a single cent to the ingenious and successful corporation we all have come to know and love. Bottoms up, ladies and gentlemen.. here's to my lack of addiction.
|Date:||Jun 05 2005 11:28 PM|
|Dear Gryphen. I feel your pain. I recently quit that festering roach infested hell hole called Starbucks and I'm still recovering. The bitchy little assholes who throw their money on the counter? Smile big, make pleasant conversation while you scoop it all up & count it (VERY SLOWLY), call out their drink, count out their change, look them in the eye while you thow it on the counter & make them gather it. (note there is no 'R' on throw....THOW it, just toss that shit) Just because they dont have an apron on doesnt mean SOMEbody cant make THEN feel like shit every now and then. :-)
|Date:||Jun 04 2005 08:43 PM|
|its known that one bean spoils the whole bag. think about the millions of bad beans going into starbucks coffee. the coffee is so bitter i can't even drink it...the employees get the worst treatment from customers, and not to mention the now infamous trend of 'studying' in a starbucks store. bad coffee, worse reputation, what else can go wronG?
|Date:||Jun 04 2005 04:48 PM|
|Dear Sam, List of know-it-all-customers terms I hate. Those are on the bullseye. However, it's coffee have fun with it. #1Mocha Latte-make a latte and add mocha #2shot of syrup-add the syrup not the espresso, pumps or fill a shot glass up with the syrup #5 caramel frap.light with whip cream-add the whip cream and hand them a nutrition pamphlet a.k.a calorie count/fat calories All and all those were on the money. That was great.
|Date:||Jun 04 2005 04:48 PM|
|does anyone know if we are getting promotional t-shirts this summer?
|Date:||Jun 04 2005 04:47 PM|
|i work for starbucks and yep everything ive read on this site thus far is true. they charge and arm and a leg for coffee and they pay their employees s**t. aside from that, you hardly ever get o/t or breaks. now they have blackout periods in which for 2 hours no one is allowed a break to ensure that the best customer service is provided. it is beaten into your head to provide legendary service, (smile, smile smile!) the customer always comes first, f**k the baristas right? i mean they only make you your money huh howard? also, how can they even call themselves a real coffeehouse. everything they have there is prepackaged, down to their biscottis.>:P its like the taco bell of coffee, everything is premixed and contains mostly water. it makes me laugh when i see ppl lined out the door for a half hour or more just for that cup of coffee. they dont know that they are just buying into a gimmick. if there was a starbucks logo on crack ppl would buy it.
|Date:||Jun 04 2005 04:46 PM|
|I'm a shift supervisor at a drive through store on Long Island. Long Island must have one of the highest per capita rates of affluence, "princess type" rich girls with grating nasal voices, neandertal goomba types, snotty gated community grey haired women, pushy PTA mothers in giant SUV's who special order everything, spoiled frappucino drinking teenagers and people without any social grace who have no problem treating you like a pile of dirt because you wear an apron.
For example I am tired of people not handing you the money but throwing it down on the counter while your hand is clearly there trying to take it. (Are they afraid to touch us???)
People who come up to the counter or drive through and order by either saying "gimme a....", "I need a....", or just say "MOCHA". How about "Hi, could I have ......", or even a please. Nobody "NEEDS" anything SBUX has to offer. and blurting out the name of your drink means nothing to me. Is it something you would like or are you just showing me your can read those funny Italian words off of our menu?
THe women who flipped out over the few bubbles on the top of her double tall nonfat extra hot no foam sugar free vanilla latte. When asked if she finds it upsetting that people increasingly get degrading and rude over a cup of coffee, she says "No" "not for the money we pay...."
People who think they own us because they pay 4 dollars for a drink they are choosing to drink. NEWSFLASH. We are not making the money off you...trust me.
People who complain about a 3 or 4 dollar cup of coffee like it's a sin. Now I understand we overcharge, but we didn't drag them into the place and fleece them. They could get the dollar cup of coffee from the greasy spoon across the street. AND if they must have SBUX they can buy the 1.63 cup of coffee and not their iced quad venti breve extra caramel caramel white mocha with mocha sauce. Stop playing the martyr already people.
People who will not get off of their cell phone to order, respond or say thank you after recieving their drink.
People who come in 2 minutes before their train leaves and act like it's your problem if they have to wait in a line.
People who complain their giant SUV's can fit easily around our dirve through lane. GET a smaller car you moron.
Customers who come in 5 minutes before close, get pastries to stay on plates, sit down and can't believe your have the audacity to ask them to leave 10 minutes AFTER CLOSING!
People who leave disgusting messes on condiment bars or tables. I don't expect people to wipe it down clean but would it kill you to at least throw away your garbage?
Drive thru customers who try to hand you garbage to throw out fomr their car andget angry when you say you won't.
I'll add more as they come.
|Date:||Jun 04 2005 04:45 PM|
|This is a great site, people can openly express there views about what they like and dont like. There should be more sites like this one...mmmm...I have a few ideas...lol...Thanks for the laughs..take care and good luck.
|Date:||May 31 2005 10:48 PM|
To answer your question about the lawsuit, yes I do know what\'s going on. Have you noticed that as a manager, you are little more than a barista? Read the company job description for manager. Nothing in there about making drinks and working the drive through 40 hours a week, in addition to covering the duty roster because there aren\'t enough hours scheduled to have anyone else do them. Try to follow the written guidelines for manager and you will find yourself without a job. Report your DM to HR about forcing you to work the floor 40 hours a week and you will be fired. HR really stands for Human Removal Department. Remember this when you decide to talk to anyone in the company about the letter. Why do I know these things? Lets just say that there are people in HR that know the truth. Rumor has it that SB may just settle this one because the evidence presented is so incriminating that they don\'t wan\'t to risk being found guilty of violating the FSLA.
|Name:||Boston Starbucks Rebel 04712|
|Date:||May 31 2005 10:48 PM|
|Sorry Evan. I didn't point out that it was a Monday on Memorial Day. Memorial Day means that the MBTA decided to run a Sunday schedule because people didn't need to enter the city. I am able to reach my store with plenty of time on a Sunday because we of course open later. But since we opened on our regular time on Monday but the T was running behind it meant that I couldn't arrive at the store at a normal time. Do you understand? My manager forgot to take into account the T schedule change. Otherwise I am able to open any day of the week which I don't mind.
|Date:||May 31 2005 10:08 PM|
|To Boston Starbucks Rebel-
I am all in favor of constructive criticism, but how is it Starbucks', or your manager's, fault that you have trouble with transportation to work? Get a job closer to you.
|Name:||Andria Homes 04706|
|Date:||May 31 2005 10:07 PM|
|Burnt out: The only scary nutrition is for Frappucinos. I hate Frappucinos and you should, too! Plain coffee has 15 calories and straight shots of espresso have even less! And Trish, there is a difference between an espresso macchiato (which is what you are talking about) and a caramel macchiato which got it's name from the latin "marked" meaning the shots are poured through the foam.
|Name:||My Manager Is Evil 04709|
|Date:||May 31 2005 09:56 PM|
|Hey now, kids! This is your new soon to be "I Hate Starbucks" insider pal on all things, well, Anti-Starbucks:
This will be my first of what I hope to be many contributions on this fantastic website. But before I get started, I'll give you a little background info about myself....
I've been working for the company as a part time partner now for the past 14 months, and I'll admit, when I first saw this website, I wanted to spread the love.... Now I only want to do is spread the anger. Of course, I wouldn't be here right now if it weren't for probably one of the worst members of the Starbucks family you could possibly know: my manager. It's been only a couple of months now, and this man has pissed off so many people, that they're either quitting, or relocating to other stores.... and I'm not far behind from doing the same. This is the biggest tool you will ever meet.
His first week as manager, he put me to work at another in another town, Twice in the same week, and I never heard a word about it. Thanks for asking, Tool!
But wait, there's more....
Just this past week, after specifically telling him the week in writing and the week before ON THE PHONE after being asked if I could extend my availability to Sundays... I Said and had down in writing that due to school, I can only work friday and saturday. So I come in to find that this week I am working not only on Memorial Day, but I'm working Friday, Saturday AND Sunday! "FUNK THAT!" - My exact words. When he came in he said "Hello" I greeted him with: "So yeah, tell me why I'm working next Sunday?" He seemed shocked with my anger, and later in the day after saying that he'd fix it and not to worry, proceed to give me this lecture on STAR skills and that what I did was "Bad".... So instead of saying "Grow A Pair!" I said sorry... But he's never going to see this so I'll say it here: "Grow A Pair and learn to take some verbal abuse.... Tool!"
But In spite of it all, nothing that he's done to make me more angry will ever top the mother load that he dropped on me just this week.
It's Sunday, I just get home and there's a message on our answering machine and a caller ID that reads STARBUCKS, which, after a sigh, I thought "This could only meant two things: "He wants me to work today, or he's got something stupid cooking for me" "... Luckily it wasn't the first one. I press play and get the message:
"This is ---- from Starbucks in ----,(Like I Don't Know What Store I Work For...) I was wondering if you would be able to come in tomorrow from 5 to 1, instead of 8 to 2:30. Give me a call back and let me know if you would be able to do that."
So I thought to myself "I'll just tell him I missed the message". I went to my cousins surpise birthday party and had a great time. When I came home around 7:50pm I found that not only did I have the first message but now I have TWO more missed phone calls with their respective messages.
"This is ---- again, its around 7:30, and I just wanted to let you know about tomorrow, I'm just going to ask that you come at 5 instead of 8, its a 5 to 1 shift and you'd be opening with ----, give me call I'm about to leave soon.
"Hey, Its ---- again, it's about 7:45 and I was just heading out the door, I really need you to give me a call on my cell phone and let me know that you got the messages.
Now these are shortened and name and place edited messages, but you get the idea. So, am I wrong to think: "Who the hell does he think he is, that he can just wave his magic wand, tell me when to come into work and just expect me to be okay with that? Even after the fact that I never even got to have a word with him about the matter otherwise??
You don't do that. If that's how he plans to treat my schedule, then to hell with him. I'd rather work somewhere else, that put up with that BS.
So there you have it...
It just goes to show you, that in this crazy world of coffee, not everything is as sweet as its sugar coated to be, and it begs repeating of my personal motto that I ripped off the Dunkin' Donuts guy, it's what I sigh now, every time I step out that front door and head to work... "*Sigh*Well, Time to make the coffee..."
That's it on my behalf... Goodnight everybody!
|Name:||Mark San Diego 04708|
|Date:||May 31 2005 09:52 PM|
|I hate the way $tar#ucks markets their drinks as deserts so that little kids get hooked on the caffine and come to my classroom hopped up on stimulants, not able to focus on one g## damn thing im saying. I say that frapacinos are crapacino.
|Date:||May 31 2005 01:50 PM|
|List of know-it-all-customers terms i hate: 1)Mocha Latte 2) Shot of syrup (when shot really refers to espresso) 3) Why do they call it a tall? 4)No whip on my latte. 5) I wanted whip on my Caramel Frap. Light 6) Customer: The coffee isnt hot enough. ME: Its 160. Customer: Lemme pour it on your hand to show you how hot it is. 7) Me: Drink is done. Customer: Can i get that iced?
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