Ok, a new day has dawned on IHateStarbucks.com.
I no longer want to keep hacking the old, tired php on the site, so this is what I propose. These messages will remain up for all eternity. In addition, there is a new Guest book. So if you want to share your opinons, i.e. post to the site, go here. As always, if wish to rant or rave, send me an email:
| Name: | kate 02811 |
| Date: | Jul 04 2004 01:09 AM |
| I agree with siren. I dont work in the service industry but have done and as a result always be nice when ordering food and drink. Im only ever a bitch when I get some ignorant person taking the p*ss. I have the utmost respect for people who earn their money and have to do it by serving the public. I have often been angered to hear customers being rude to staff in all sorts of establishments. Im aware the local starbucks staff may hate there jobs so I dont go there unless its first thing when a woman I know is on duty so I dont add to anyone elses misery by ordering a triple latte with hazelnut (I do like the coffee by the way). I was shocked at how much employees hate their jobs at starbucks and it makes me not want to go in there. there is a small coffe shop round the corner from starbucks and I go there most of the time. |
|
| Name: | Tonya 02810 |
| Date: | Jul 04 2004 01:09 AM |
| KEN. If you are such a professional barista, then you would know that is the title that the company gives us. To be so professional, you don't seem to be very smart. "Barista" is Italian for bartender. It's not a term you get after completing 4 years worth of college. Get off your high horse and get on OUR level. |
|
| Name: | elaine 02808 |
| Date: | Jul 03 2004 11:29 AM |
| Well what else should we call ourselves, Ken? God forbid we become a hoity toity sugarpants like you! |
|
| Name: | THe ArtFulDodger 02807 |
| Date: | Jul 03 2004 11:29 AM |
| Starbucks came in and put our local coffee house out of bissness.I always thought Starbucks Coffee was roasted vary dark.And here lately it seems there roasting it even darker I'm talking like Spanish Roast. I'm now roasting my own Coffee so BYE-BYE STARBUCKS! |
|
| Name: | jan 02806 |
| Date: | Jul 03 2004 11:28 AM |
| Why do you care so much? |
|
| Name: | Yo-Dawg 02805 |
| Date: | Jul 03 2004 11:28 AM |
| The other day, i was on drive thru, and this lady ordered a drink (while on the cell phone) said thank you and drove off without me saying anything! Before i got through the "Welcome to Starbucks" speile...she was alsmot at the window!!! What the crap!?? Geeze..i just hate stupid people. |
|
| Name: | Siren 02804 |
| Date: | Jul 03 2004 11:27 AM |
| Ken: You need to get off of your high horse. Who cares if we call oursleves baristas, we are after all just serving coffee. Do you even know what barista means? It is Italian for bartender. Does that mean that a bartender at say... The Macaroni Grill doesn't have as much claim to that title as a bartender at say... a swanky joint like Tavern on the Green? Who died and made you the "title" police? Now on to the customers. I have this new BARISTA who works for me and he's awesome. He's a hard worker and really makes an effort to connect with the customers. The other day he was not having the best day and it showed a little. This azzhat of a customer comes up and says in a totally condescending voice, "Looks have we have an unhappy Starbuckian today. Let me see if I can make your day a little worse." He proceeds to place an order including multiple drinks and pastries. Just as my guy goes to total it, he says, "You know what? I changed my mind. I don;t want any of that." So now, this kid's line voids are out the window, then to add insult to injury, he says, "And what's with your hair? Nice do.' BTW, there is NOTHING wrong with this kid's hair. WTF gives that bastard the idea that he can just come in f*&k with people like that? You people who talk down to service industry people because you feel we are beneath you make me sick. And just so you know, we ARE NOT beneath giving you decaf, licking your pastries or sticking our fingers in your drinks before we give them to you! You pretentious ghetto fabulous snobs make me ill, it's a good thing I beleive in karma... BTW, this just in, Siren will officially retire her green apron on July 15 at 3 PM, but she will still be alive and well on this site... |
|
| Name: | i spit in coffee 02803 |
| Date: | Jul 02 2004 11:43 PM |
| For those of you that work for the evil, hypocritical, bs-filled company we know and love to hate, a word of contention. Why is it that everytime you say something even remotely negative, the first word out of these f-heads mouths is "you're not being positive!" I want to give a couple of those s--t eating a*skissers a piece of my friggin mind. If I say something, that is simply what i believe, and how I feel and don't patronize me. It's like, "you want me to be positive, okay, I'M POSITIVE THAT the pastry case cannot be kept full during the morning rush because between two people trying to serve a constant flow of customers, I can't stop, walk to the back room, grab some more stuff and restock the pastry case, because GOD FORBID should there be an empty pastry vessel in the friggin case when we get a snapshot!"
I hate my job. My significant other wants to come in one day and watch how the customers treat me and beat them up for me. hehe. I'd like that. so would my coworkers. |
|
| Name: | anonymous 02802 |
| Date: | Jul 02 2004 11:43 PM |
| Hey Ken, don't hate on SBUX workers just because we've been forced to work there to pay bills and because SBUX has squeezed the life out of the independent shops. I also don't think a real chef who went into McDonalds would get upset and yell at them for calling themselves chefs. It's pretty petty. Anyways, most of know we're not real "baristas" with some exceptions, but rubbing peoples faces in it isn't going to win you any friends. |
|
| Name: | earned my money 02801 |
| Date: | Jul 02 2004 11:43 PM |
| Desert Flame: The training is terrible! I opened a new store and out of 15 people, only 3 had coffee shop experience. We heavily relied on the manager, ASM and a girl who worked at Barnie's. My training was just to do the stupid books, and I can't remember anything from them, and to make fraps. Don't ask me anything about day codes! The only thing I was allowed to do on bar during training was to steam milk because my store had the "new" machine where you just press a button and everything is done, and I "trained" on the old one. The first month the store was open it was chaos because no one had proper training, and everyone wanted to make drinks to get some practice but one person planted herself to make hot drinks all day and has basically done that for 3 years. She even got upset when she saw others on the bar! We made caramel macchiatos with caramel syrup instead of vanilla among other goofs. Eventually things got better with the bar except for that one person. From what I've seen, experienced employees get upset when someone new tries to make drinks because the person is slow or incorrectly marks cups or has a 5 minute conversation just marking it and getting the name, holding the line up. Not all newbies are like this but the majority were at my old store. I'm no longer selling my soul (working for the company), but I encouraged new people to make drinks to get the practice and told them to do what I did when I started, by copying the recipes and studying them and practicing on themselves during slow times. They should have a mock store with both machines so people can practice before they are placed in the store (hell) and that would greatly reduce the stress in the first month. There are also people who just want to do bar and don't do register at all. The manager encouraged this especially when someone was suspected of stealing money (she spread the word) but she didn't have the guts to check the tape and fire that person herself, delegating that to the DM. I see that you're leaving soon, so CONGRATULATIONS and welcome to sanity! |
|
| Name: | biff 02800 |
| Date: | Jul 02 2004 04:46 PM |
| why i just love SB because it is sooo sophisticted unlike those dunkin dumps where the lower classes gather to swill that rotten pig swill! so revolting |
|
| Name: | slavetocorporateamerica 02799 |
| Date: | Jul 02 2004 04:46 PM |
| I'm glad to see that I am not the only person who is overwhelmed with hatered for Hellbucks. I have worked there for 3 weeks and I am already going to shoot myself. I find it comforting that I am not the only person who was stuck on a register on my first day of training. Anyways, I love getting my 13.83 hours a week, getting paid a hefty $6.75. You would think that we would all go out and get new jobs, why don't we? I hate hellbucks |
|
| Name: | Ken 02798 |
| Date: | Jul 02 2004 04:46 PM |
| To all of the SB employees posting here, and ask only one thing. Please stop calling yourselves baristas. I am a professional barista, and I have spent years honing my craft, and teaching it to others. Speaking for myself and the countless others around the world who dedicate ourseves to espresso, your use of the word is utterly disrespectful...... When you go to Mcdonald's you don't refer to the person flipping your hamburger as a chef...get it? |
|
| Name: | SlickOne 02797 |
| Date: | Jul 02 2004 04:45 PM |
| I went to Starrbux this morning and got a decaf coffee, a bagel and a bottle of water. It cost over $6.00. What's up with that. Starrbucks probably paid less than $1 cost for everything that I bought. That's over $5 proffit. After I had all that for breakfast, I was as angry as the people who sold it to me. Then I realized that Starbucks doesn't sell coffee, it sells ANGER. So if you need to purchase ANGER, go to satrbacks. I love this site. It is so angry and a lot cheaper than starbucks. more later .... |
|
| Name: | DriveThruEspresso 02796 |
| Date: | Jul 02 2004 04:45 PM |
| Not only the Bucks is bad. I worked at another coffee stand in Scottsdale and the owners treated everyone else but me like crap. They liked me because of my personality, but except when it was time to pay me overtime. This company did LOTS of things illegal. I dont like the way Bucks treats their employee's, but whoever complains about wearing color coodinated uniforms shouldnt get upset. I once came to work and a girl was wearing a very wrinklied shirt, a guy that also worked there would come to work drunk all the time, his eyes were beat red, he looked like he was high, and his uniform was horrbile, a girl on her break would go down to her car and smoke weed. I dont think BUCKS is such a strict place to wkr when it comes to uniform coordination, appearance. I was emabarrsed many time from the way my co-workers were, I didnt want customers to think we were all druggies. |
|
| Name: | yoder 02795 |
| Date: | Jul 02 2004 04:45 PM |
| Oh, and did I mention the people who come in an ask for iced cappucinos, cause they think they are in Tim freaking Hortons, then when you explain you can't ice a cappucino, they get all offended. Then there are those who order a frappucino, and when you ask what kind, tell you they don't care, because they're too stupid to look at the menu board...??? |
|
| Name: | yoder 02794 |
| Date: | Jul 02 2004 04:45 PM |
| I'm a barista at Starbucks and what I really hate about the drive thru are the people who pull up in their pretentious BMW's and order a decaf venti 1 and 1 half pump mocha one shot 120 degree (exactly 120 degrees mind you) nonfat mocha and then get mad at you when you don't repeat it back exactly as they said it, or treat you like you're dumb when you repeat it back to them because you've interrupted their cell phone conversation when THEY were the ones who pulled up to order at the speaker in the first place. |
|
| Name: | partnergirl 02793 |
| Date: | Jul 02 2004 10:23 AM |
| Ok so today i got two really rude customers, in a row. one woman stood in front of me and stared and didn't say a word for 30 sec. then turned and walked away. And the second a man got mad and reached accrossed the counter for a fork because I didn't give him my immediate attention, then when i asked if i could help and apologized, he sarcastically said "didn't mean to interupt" and stormed out of the store saying profanity under his breath. and a had a couple yell at one of my baristas for asking for their drinks, when they were already helped. Excuse me she is just trying to do her job. And two of the machines broke down today. and our ASM got locked in the bathroom, hehehe. k that is kinda funny.But the reason she got locked in the bathroom isn't funny, its because my DM is tooo cheap to hire a locksmith to change our door handle. he thinks we should do it. Cause I know i was trained in handy man maintanence in my starbux experience class. Dude I have read the requirements for the positions of barista and Shift lead and no where in there did it say basic handy man repair knowledge. But the ice machine and the santizer both broke so i couldn't fill ice and it took a long time to do dishes. At least all of the baristas showed up. Yay. ( is it bad when you are excited because a barista who was scheduled actually showed?).the only reason he showed up was cause we tattled on him to his dad, he comes in everyday, and was pieved to find his son didn't show. He is a cool guy ( the dad I mean). Anyways I love *$ wouldn't change my experience for the world because someday i will be grateful cause i don't work at *$ |
|
| Name: | MsM 02792 |
| Date: | Jul 02 2004 10:22 AM |
| I completely can relate to all the stress every SB employee is going through. I'm So tired of working for these slave masters. Everything about the job gets on my nerves. Customers come in talking on their cell phones. I hope they don't expect me not to interrupt them during their ever so important phone call. That just gives me a reason to shout the 21 questions to the customer. Whats with the questions anyways, it irritates me having to ask ok would u like that grande or venti, can i get you something from the pastry case, do you have a membership with us..... Damn this ain't no talk show!!! and whats up with all the chores we do we have weekly tasks plus we gotta serve these fools, its like a nonstop line like damn don't people got anything better to do than come get a freakin mochachinno--- u hear that one a lot huh?? Also i feel u on the customers who can specify on iced or hot, look dumbass if you want it iced let if be know. I'm tired of customers coming in and this is like a constant thing i don't know is it a southern thing but customers ALWAYS come in and say the want a cold drink so i ask if the want a frapp or a drink over ice then they don't comprehend so i have to explain, look, frapps are blended and iced drink are milk and expresso poured over ice and then the dumbasses still don't get it. HOW COMPLICATED CAN IT REALLY BE????!!!! But thats not all folks, then if its the frapp they were talking about then they proceed to ask well what kind of frappacinos do ya'll have, Well B*tches if u would just look up right in front of your face at the big azz menu then you will eventually find FRAPPACINOS under there and then it will tell you what flavors the come in. And 4 u customers who stand in front of my register waiting on your drink take you azz to the end your holding up my line!!!! |
|
| Name: | youarecorrect 02791 |
| Date: | Jul 02 2004 10:21 AM |
| I have only one thing to say when it comes to your site...I absolutely love it. Well, maybe a few things. I work for Hellbucks and have unfortunetly been here for over three years, but when it comes to paying bills you do what you gotta do. Anyway, my life sucks and is going in a downward spiral all because of a stupid friend who said "this job is awesome, you should come work with me." I wish that I never ever would have listend to that A-Hole. |
|
| Name: | Siren 02790 |
| Date: | Jul 01 2004 09:59 PM |
| 11 MORE DAYS! That is all I can say at this point to keep myself somewhat sane. I honestly believe that when people see the green apro, they think it takes 20 points off of our IQ's. I had some skinny, ghetto fabulous BEEAACH come up to me today, lean over the counter and say, "You'd better write mine down, it's tricky" I say, "why don't you just start telling me your drink and I'll take care of it." Here goes (in this order): iced, venti, sugar free vanilla latte with percent milk, extra ice and 2 splenda, can you repeat that back to me, so I know you got it all? I respond, "Oh,that's all, some people fill every box. Ice, venti, sugarfree vanilla, percent, extra ice, 2 spelnda latte. Is that right?" What do I look like a friggin moron? If I can remember 7 numbers from my phone numer, I think I can handle 6 boxes on the side of a GD cup, don't patronize me people, just give me your order and get on with your day. Some of you have no idea how close you are to being offered my apron and a trip behind my counter to give it a whirl! And to The Train: Don't let the man get you down! Keep on prancin' and all will be well! |
|
| Name: | Jubban100 02789 |
| Date: | Jul 01 2004 09:59 PM |
| Well, I work for a Starbucks in Meijer Inc. in an "unspecified location" by Chicago... Come on there's like 3 of em.. how hard can it be? Well, whatever, I work for this little shithole of a store. I have had a number of interesting people come up to me so far. (I've worked there for about 4 or 5 months). First of all, there's this fat bitch in an Amigo, yes, that's Meijer's mechanical wheelchair. She's diabetic, and mentions it to us ALL THE FU*King time, and has to tell us her life story. She comes in and orders the same thing every time: 2 Venti Decaff Coffee of the Days with Sugarfree Vanilla syrup in them. So here's how this works: I make it when I see her fat ass in the store, and when she gets there to spew her fat, bitchy talk on me, I hand her the drinks, ask for money, and yes, WALK THEM TO HER CAR, where her little fu*king dog is waiting to bite my head off and where her gimp husband is hunched over in his handicapped parking space listening to some dooch radio... Yes, this is a SINGLE customer. We get about 37 of these faggots daily. Here's another one: If you know what a Grande-Decaff-Toffee-Nut-Latte-NonFat-steamed-to-150-hold-the-foam, because now TNL is an everyday drink instead of a seasonal, you probably have no life and work for Starbucks just like me. Anyways, this bitch comes in and asks for one, and this was my first week working there. At this time, it came with whipped cream and toffee sprinkles, but I put foam on top. She bitches me out and says that she has gotten 3 golden dolphins for 100% secret shopper rating bullshit.. So ya know what I do? I tell her to make it herself. That shuts her up. She can take her 500 calorie drink and shove it into her massive gut. I can say this, because I only weigh 130 lbs. Thats 2 people. Just today, I got an order for 6 frappuccinos, which all totalled up to being more than 22 dollars... what a waste of fu*king money. See, the ONE good thing I will say about Starbucks is not about Starbucks. Its about Meijer. Since we are not technically owned by SB, we don't have to follow their voodoo bullshit. We DID get the Frapp Light, but didn't get the decaf, and we don't have to do this sanitation bullshit. We DO have to do a stupid planogram for the coffees and shit, but nobody listens. Oh yeah, and if you know who I am and visit me... Drinks on SB! (for the most part) I don't want SB/Meijer to own my soul, although I feel its too late. |
|
| Name: | Mike 02788 |
| Date: | Jul 01 2004 09:59 PM |
| I was a Store mananager,WAS,23million policies implimented, it's a controlled environment-from the music we listen to, to the presentation, and yes to the conversation (include coffee!!!). its really sad to see new baristas slowly turning to drones, to theses little robots. but can we speak up? no, Starbucks, says they embrace diversity, they don't. everyone turns out the same in the end. they don't care to hear original ideas. Starbucks is not, I repeat "Not" what it appears to be or be doing, as a legit bussiness should be doing!!! |
|
| Name: | Angel 02787 |
| Date: | Jul 01 2004 09:58 PM |
| Frick! I hate Starbucks. |
|
| Name: | drone31 02786 |
| Date: | Jul 01 2004 09:58 PM |
| I really like the people I work with, but the DM and the wanking customers all suck, I used to work for another independently owned cafe and the espresso was superb, everyone was trained, had lots of help. There were really nice customers, but you could tell 'em to get out if they deserved it. there was art and music and culture. I LOVED that job. But sbux is lifeless and horrid, it is all about money and it always will be. Oh yeah, I worked for Tully's too, they are a new Starbucks in disguise. They treat their employees poorly, maybe worse than Sbux. You don't have to do as much menial labor, but I'm sure that will change. Howard Shultz is buddy buddy with the owner of Tully's. Beware. |
|
|
Page: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237There are 5908 posts. That's a lot. |