Ok, a new day has dawned on IHateStarbucks.com.
I no longer want to keep hacking the old, tired php on the site, so this is what I propose. These messages will remain up for all eternity. In addition, there is a new Guest book. So if you want to share your opinons, i.e. post to the site, go here. As always, if wish to rant or rave, send me an email:
| Name: | David A. Disbrow 26911 |
| Date: | Jun 23 2007 03:26 PM |
| I am opening a small drive thru coffee business in Ohio. If anyone has a training manual they would be willing to share it would be greatly appriciated. we will be competeing with starbuck and need all help we can get |
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| Name: | amuri 26990 |
| Date: | Jun 23 2007 03:26 PM |
| I'm an angry Ethiopian!It's not about thier coffee that i'm mad about its about how they get it and how they got rich like this.People in my country worked like hell to grow the best quality coffee of the world and they are being cheated by Starbucks and all the big corporations of their type...they steal poor farmers income to amass wealth.And it was on the news this week that they have striked a deal with the Ethiopian government to legitimaize their exploitation.
So will u help out to put pressure on thier dealing with cofee exporters...cause when u drink a cup of coffee u're making them rich out of a contemptible deal. |
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| Name: | marcia l 26198 |
| Date: | Jun 23 2007 03:26 PM |
| The Iraq/troops/coffee message is great...but will the Red Cross charge our troops for for the coffee while they get it for free. Ask some of our vets how they had to pay for coffee and a donut.....during their war. |
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| Name: | charlie 26717 |
| Date: | Jun 19 2007 03:02 AM |
| I must say that if you want REAL coffee, go to Italy. Starbucks is like an upscale McDonald's - a poor imitation, and when you have so many cooks in the kitchen, there are bound to be many bad cups served, but that does not stop us all from filling their coffe(e)rs! (yuk) They are everywhere, and therein lies their success, not because they serve good coffee. For the some of the best in the States, try Intelligentsia in Chicago; they sell on the Internet but only have one cafe in Chicago, hence their incredible coffee.
I can imagine working for Starbucks would be difficult, given its clientele, and I sympathize. I have found most Starbucks employees extrememly pleasant despite supposed poor working conditions.
Some advice to attemt a better cup of coffee at Starbucks: the simpler the better. All that shit that Starbucks has come up with to add to a cup of coffee is just to provide us all with more bloody choices. Americans are insecure if we don't have enough choices. It is hard to mess up a doppio!
I also must complement 'Barista', from 6/13, who has a fabuous command of the English language and English grammar. I can't believe the paltry English so many of you posters possess...truly moronic, but your comments, thank goodness, are quite amusing! |
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| Name: | Punanynany 26638 |
| Date: | Jun 19 2007 03:02 AM |
| To all customers who put their change on the counter at drive thru and think that you are to good to put it in my hand... F U. To all your bluetooth wearing realtors and phar reps that come in asking for 4 coffee travelers and 40 pastries within 20 minutes of you showing up .... F U. To all you Hispanics that order in Spanish and continue to speak in spanish when we tell you we don't understand and then come to the window speaking in English telling us what bad people we are for not knowing Spanish... F U! To F-ing cheap asses who come everyday and talk to us like we're your friend and then go to the corner and ask the bar if they can make them free Doppio Con pannas... F U! Pay for your f-ing drink! |
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| Name: | Jessica 06281 |
| Date: | Jun 18 2007 07:16 PM |
| I am currently a shift manager at Starbucks .. and in training to become an assistant manager. I've been with the company for almost 2 years now and I must say it really sucks. I agree with all of you on the comments you make. We're underpaid and overworked. My DM is an overweight,greedy son of a bitch. He finds a problem with ANYTHING. I will bust my ass getting that store in perfect order for him and yet he walks in and will notice the vents aren't clean or the sidewalks have too many coffee spills. I've actually gone out there and fu***** powerwashed! We don't get paid to powerwash. We make coffee! And the customers .. omg that is another story. Hi, I'm a fat ass can I get a caramel light frap with extra caramel and extra whipped cream? HEY !?! IS THAT LIGHT !! *rolls eyes* people are morons. Society today is so fat it's astonishing. The raise every six months is nothing to whoot and hollar about. WOAH! a whole dime !! In order to get reimbursed for school you have to be with them forever. After a year you can get some money but it suer as heck isn't alot. As rich and money hungry as they are they don't pay us good at all. I really hate customers, the lazy gossip queen employees I work with and the incredibly stupid high standards of my fat ass district manager ... ok I had to vent. I feel better. |
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| Name: | Charlotte McCheyne 20202 |
| Date: | Jun 18 2007 07:11 PM |
| I hated Starbucks right from the start, and this is why. When they first came to Michigan, everybody raved about how wonderful that was. So, I went there and ordered a cup of coffee, thinking that the coffee must be good, after all, everybody makes such a big thing about how good the coffee is. Well, it was the most disgusting, foul slop, like some ghastly, putrid mud that a homeless person would find when digging through a dumpster. The garbage they served me tasted like it had been burned, is the only way I could describe it. Needless to say, after taking one sip, I rinsed my mouth out with water, got up and left, and have never set foot in a Starbucks again, and I never will. One Christmas, my brother unknowingly gave me a bag of Starbuck's coffee as part of a gift. So, I took it to work and figured they could make it there. Well, I heard later that when someone made the coffee, another person came by and poured it down the drain, because she thought there was something wrong with the coffee, since it smelled so bad, and as she said, "The taste was terrible". She thought that it had been tampered with, and should be thrown away. So it isn't just me that has found out how that nasty "coffee impostor" smells and tastes. YEEEUUCH, is all I can say when people mention Starbucks. I have never in my life tasted any coffee worse than Starbucks. You want good coffee? Buy Seattle's Best, it is great. So also is Gevalia, with their many varieties of absolutely fantastic coffees, from all over the world. And of course if you ever find yourself in Jamaica, the Blue Mountain coffee is to die for, and the price is fantastic when you are there in the islands. Even the coffee served at White Castle is excellent, when compared to the nasty, cheap, burned dishwater they serve at Starbucks. So that is my story, and why I hate Starbucks. |
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| Name: | harry 20639 |
| Date: | Jun 18 2007 07:08 PM |
| Starbucks engages in Bullying to try to settle accident and injury cases |
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| Name: | Herbert 14622 |
| Date: | Jun 18 2007 07:08 PM |
| starbucks coffee tastes like crap. Thank god theres NERO who let ppl smoke and serve good coffee. and starbucks charge double the price of everybody else. so y do starbucks???? ps costa suck as well. |
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| Name: | someguy 26688 |
| Date: | Jun 18 2007 01:30 PM |
| In my hometown, there were two new Starbucks locations built on the opposite side of the same street - each by family-owned coffee shops that have existed for a good number of years.
Sorry for the lack of details, but I'm paranoid. Anyway, they can charge $5 bucks for a cup of coffee all they want - that's up to consumers to make the decision.
I just think it's wrong to for them to impose on locally-owned businesses in such a way. |
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| Name: | rachel 26374 |
| Date: | Jun 17 2007 07:56 PM |
| I worked at starbucks for 2 years in college as a shiftlead and ultimately left because a partner was stealing money, and our manager didn't have the balls to fire him.
Over those two years I worked there I experienced more than my fair share of weirdo customers, unwelcomed propositions and complaints.
The weirdos were my favorite and sometimes I miss them (sometimes). Case in point:
The chemist who would take is sugarfree, soy latte out to his beamer and weigh it to make sure it 'met company standards.' He actually complained about it to our DM but it's okay...his kids were cross-eyed.
The colonel's foreign wife who was always on uppers and downers, brushing her teeth in the bathroom and bitching about her jag.
The dirty old man (ie "morning perv") who worked at home depot claimed he had arthritis. He would ask any girl behind the counter if she could take the money out of his back pocket because he couldn't reach it.
The lady on her bluetooth (before that's what it was called and it had wires) who ran in and locked the door because she claimed a 'man had a gun' was at the restaurant next door. It was actually the old homeless guy who lived out back pretending to shoot a stick like a gun at the sky (think he was a war vet).
I worked in a store in a pretty nice, middle class, suv-driving, suit-wearing part of the burbs outside of philly.
However, no mattee where you are I sympathize with those of you who still work at starbucks! |
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| Name: | Prudence 26376 |
| Date: | Jun 17 2007 07:53 PM |
| I Hate Starbucks!!! Their coffee is too strong, their employees act like they are the gods of the coffee industry. I would take GREEN MOUNTAIN OR DUNKIN DONUTS ANYDAY. I do have to say I appreciated the comments of BARISTA. I think I have questioned all of those drinks no-one in the world can pronounce and yes I have asked for an ice cube in the cappucino. Why do you have to make it over again????YOU TAKE OFF THE LID ADD AN ICE CUBE, WE AREN'T THE ONES WITH THE ISSUES. It's called GOOD CUSTOMER SERVICE. DEAL!!!! |
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| Name: | Latte Lizard 26616 |
| Date: | Jun 17 2007 07:53 PM |
| How do you file a complaint for poor customer service and point out a shift manager that treats the barista's poorly? |
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| Name: | Sarah 26487 |
| Date: | Jun 17 2007 07:52 PM |
| Yeah. Well. Caramel Mocchiato isnt even a mocchiato. Starbucks drives me crazy because the rest of us know what a real mocchiato is (a shot of espresso, with a dollop of frothed milk). Thanks for making up espresso names starsucks. boo! |
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| Name: | Lauren 26453 |
| Date: | Jun 16 2007 01:32 PM |
| Starbucks is a sad excuse for coffee. Seriously, a macchiato is NOT a flavored, latte imitation. It is espresso with foam. Starbucks should not be allowed to serve coffee without knowing the basics. And ease up on the sugar. It's bad enough that everything in America is made of sugar; coffee should be left to its own flavors and goodness. By the way... why would you call something 'tall' if it really isn't? It's called SMALL... simply because it is. |
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| Name: | barista 19411 |
| Date: | Jun 13 2007 03:46 PM |
| So, I work at Starbucks, and I am sure that some of you go there often, work there also, or at least have strong feelings about the institution. On behalf of your local Starbucks Barista, this is what we have all been wanting to say for some time, but haven't been able to.
(Preface: I love my job, and the people I work with. I need to keep said job. This is not supported by Starbucks, Inc., Starbucks and Co., or whatever the heck they go by. and, don't stop buying our drinks because of me. thanks.)
* Yes, we do brew COFFEE. Our name is STARBUCKS COFFEE.*
*Yes, we do have drinks with caffeine in them
*For the last freaking time...
IT IS PRONOUNCED "MAW-KEY-AW-TOE"
NOT "maw-shee-aw-tee"
NOT "maw-sha-hott-ee"
and NOT "maw-sha-whatever the hell that drink is..."
*This is the order in which we MUST put the order into the computer:
*SIZE FIRST
*Then, NAME OF THE DRINK
*Finally, and last of all, ALL OF THE MODIFIERS
So, if you tell me "I'll have a 7 pump, 4 shot, 4 pump raspberry, nonfat, decaf White Mocha", and I sound frustrated and you have to start all over, do not get mad AT ME when I ask you what size you want, and then ask you to repeat yourself!!!!
*YES, a Frappuccino IS ICE-BLENDED. That is why it says "ICE BLENDED" in front of it!
*These are our sizes:
*Tall, our smallest size
*Grande, pronounced GRAWN-DAY, (a.k.a., Medium)
NOT GRAN-DEE, NOT GRAND, and NOT RIO GRAND!!!!
*Venti, pronounced VEHN-TEE (a.k.a. Large)
NOT VENT-EYE, VENT-AY, OR VIENT-AY, OR VEEN-TEE
*why, yes, your drink does TASTE LIKE COFFEE. IT IS MADE WITH COFFEE. OUR NAME IS STARBUCKS COFFEE.
*If another teenager tells me that she wants a "like, caramel blendy thingy with extra, extra, extra, extra, extra, extra, extra caramel", I will give her the bottle herself. THIS IS NOT A CANDY STORE.
* "Regular" is not a size. It is an ADJECTIVE.
*"House Blend" is an actual blend of coffee, not the one we brew everyday. We are not a truck-stop with a "house blend".
*No, what you get at the gas station is NOT A CAPPUCCINO.
Let me explain the dynamics of a CAPPUCCINO to you:
A Cappuccino has espresso in the bottom, which is concentrated coffee. Then, we put steamed milk in it. Then, we fill it up with foam. So, it is half milk, and half foam. That is why it feels light and airy.
*No, we cannot make an ICED CAPPUCCINO. as I stated earlier, it has FOAM in it, which means that we let the steamer, which is HOT, make foam. So, putting ice in it would not make it cold or good-tasting.
*If you want an ICED DRINK, it is made very differently than a hot drink. So, if you want one, let us know at the beginning. If you come to the window and say, "Oh, can you ice that", we cannot. We have to remake it. don't complain that we took forever.
*No, we CANNOT TAKE YOUR TRASH THROUGH THE WINDOW. IT IS DISGUSTING, AGAINST HEALTH CODE, AND JUST PLAIN RUDE. How would you like it if I was like, "Yeah, I'll take your McDonald's bag, but only if you take my dirty milk jug?".
*"that'lldowit" is NOT ONE WORD. How about you say "No, that's all for today" or "Nope, that's all" or even "Nah". Or at least put a space between the words: That will do it.
*GET OFF YOUR EFFING CELL PHONE!!! When you come through the drive-thru, a little thing is activated and we can hear everything you say. I DO NOT WANT TO KNOW ABOUT SHEILA AND HER BOYFRIEND. Or, at least get off of the phone when I ask for your money or give you your drink. please, acknowledge that I did just serve you.
*If your window is frozen shut or unable to be rolled down because of other issues, DO NOT COME THROUGH THE DRIVE THRU!!! And when you DO come the the drive through with a broken window (And you know you will), Dont dare get mad at me when you spill the drink bringing it in from AROUND your door! Sheesh.
Don't pretend like you work at Starbucks. When I tell you at 4:45 pm that no, sorry, we don't have our mild coffee; we stop brewing that at 2 o' clock, don't have the nerve to ask "since when?!" Since forever Jack I work here not you now do you want the bold or not?!
Just because we happen to be out of a certain product does NOT, I repeat does NOT entitle you to a free drink. So Mr. "I'll have a venti breve (aka extra fatty) white mocha" can suck it up and come back tomorrow. (by the looks of ya you should have nonfat milk anyway) We ran out of half and half. Don't complain. Deal. |
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| Name: | T. Wacker 25341 |
| Date: | Jun 13 2007 03:44 PM |
| Starbucks management are morons! Not only is their product sub-pare, their service sucks. The only reason they do business is because they put a store on every corner and people have no other choice. Having said all of that, the one in St. Johns Wood London is the only one with any kind of service otherwise they would of never made it into the novel one. They want to get into the music distribution business but hurt the ones supplying them with the product, what morons!
"Hundreds of copies Sir Paul McCartney's latest album will not be eligible for the UK charts, the BBC has learned.
The music legend has just released his 21st solo album, Memory Almost Full, on a label run by coffee chain Starbucks. But Starbucks' 533 UK stores are not registered with the Official Chart Company - which means CDs bought there will not count towards the top 40. The company said it had no immediate plans to contribute sales data to the chart compilers." |
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| Name: | sofie 25452 |
| Date: | Jun 13 2007 03:44 PM |
| Startbucks is the smart one...the customers are the idiots spending $4 on a cup of coffee. ...Bring a thermos! |
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| Name: | Chris 25740 |
| Date: | Jun 12 2007 08:28 PM |
| I hate starbucks because they bought Diedrich Coffee. Well, they flanked them first, came around from behind and then...POW...wet finger right up the wazoo...out of buisness. Now in my city I have a starbucks in front of a starbucks, down the street from three starbucks across the street from another two starbucks. I laugh...and cry. Now I treat coffee like the commodity it has become. 7-11 $1.49 for 24oz...blech but what can i do but just OBEY!!!!?
Plus their employees dont know crap. When I asked about what kind of Sumatra they were serving, I was shown to the pamphlets. Having worked at Diedrichs for years I farted at the counter and left disgusted..why I went there I'll never know. |
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| Name: | Amber Lipstick 25829 |
| Date: | Jun 12 2007 08:27 PM |
| whoever made this site...you are simply hilarious. i hate starbucks too. i only drink certified fair trade coffee or partnership coffee from local coffeehouses that have developed a relationship with the actual farmers, visited them, keep in contact with them, etc. i havent gotten a chance to check out the whole site or read many other posts yet but i have managed to read your "not so clever responses" section. i believe that i find it as equally hilarious as you do that people compose their little posts about how ignorant we are and how we cant spell or use proper grammar when nearly all of them misspelled something or misused words. ignorance is embodied in the people who make their daily trips to starbucks and dont even think twice about where the coffee comes from, why the corporate giant is so successful and who they had to rape to get there. personally, all i'm trying to do is spread knowledge one person at a time. there is much better tasting coffee out there, the coffee farmers deserve more and our local coffee shops need us too. maybe hate IS a strong word, but the majority of us that are anti-starbucks are typically pro-humanity, for equal rights and enlightened individuals. how can you blame us for getting a little disgruntled when so many people are choosing to buy into/support something they know little about and just go along with the rest of the media brainwashed corporate society? peace and love (except for starbucks) |
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| Name: | el barto 25763 |
| Date: | Jun 12 2007 08:27 PM |
| i agree with crap o latte. the absolute worst,POS job i ever had in my life.in a previous post, i detailed the nonsense that goes on at this so-called "100 best places to work for" pos .liars,they dont even follow their own training procedures,play games with hours so that people lose the "insurance" plus they steal tips and throw out so much food and drink that its disgusting.
what you say is 100% correct.how on earth people could pay top dollar for such unhealthy garbage from what is probably the world's worst corporation is beyond me. Avoid them like the plague,dont even get mcdonalds coffee because that is seattles best which is a starbucks brand. Go to dunkin donuts or krispy kreme or better yet,make your own. |
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| Name: | Dave 25804 |
| Date: | Jun 12 2007 08:27 PM |
| I am surprised that there are no comments about the taste of the coffee served at Starchucks. I quit going because the coffee always tastes like it is burnt and after consuming about 12 oz I have to take a pepcid because of acid indigestion. Have these coffee wizards ever hear of a good Arabica coffee? Dunkin Donuts has better coffee than Starchucks ! |
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| Name: | ala-kat 25933 |
| Date: | Jun 12 2007 07:54 PM |
| Don\'t really consider it coffee, per se. More like an adult milkshake (caffine added). Don\'t get, or utilize, the tip jar. What\'s up with that? |
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| Name: | caro 25941 |
| Date: | Jun 12 2007 07:54 PM |
| sincerly i love this website. i have been talking to people who has been through chiapas,mx. and these people are suffereing with the lack payment they receive. still im reading articles about these.. so anyone have read more about these?? PLEASE POST SOME LINKS.. |
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| Name: | someguy 25984 |
| Date: | Jun 12 2007 07:53 PM |
| I have worked for Starbucks for almost four years. At first, it was creepy. The sheer force of motivational rhetoric was astounding. The moral imperatives had an almost Biblical aura: "Be Genuine, Be Considerate, Be Knowledgeable, Be Involved...etc." There was a consolidated canon of creeds and goals. I thought, "Surely I have stepped into the Temple of the Twenty-First Century." I stuck around because, being in college, I needed the flexible scheduling and, in any case, I sure it couldn't be any more demeaning than the next job. I thought it unnerving how many hired Baristas seeking the rite of the SS would hold unquestionably to these "standards." I understand that a multinational service-oriented company needs to implement standard practices of bevarage making and what-not, but sometimes... who really cares if the espresso shots are a little less than 15 seconds when there is a line of people to the door: necessitas legem non habet: necessity has no law. Who cares if you pour yourself a cup of coffee and don't mark it out? We pour out gallons a day. But the twilight of the twenty-first century can only foreshadow the world to come and show us the possibilities of history. I can be friendly without considering the purpose for this attitude. I can smile like an idiot without considering whether or not serving a cup of coffee is worth smiling about. I can apply each an every standard without reflecting upon the purpose of the application. "If you don't like your job, just leave." "If you don't like this state of things, just move." "If you don't like that, just die." Thus I have resigned to just Be Genuine, because to probe beyond the pure, stark and simple exteriority of the term is to put my entire being into question.
When I once heard someone remark, "Starbucks just can't do any wrong can they," in all seriousness, I prayed for my unborn children. When a lady asked, "Starbucks is a Christian company, isn't it?" I went home and took a vigorous shower. |
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